Helpful customer support via live chat, answering the questions, checking and confirming the order, and accommodate the update of msg on the cake
Very good. I am so happy. Responding was too good. They talk very polite with us.
They help me use my coupon too..
They provided me worst quality of plants and on complaint they denied to replace my plants. Instead given me advice to repot the plant and to care it
Hi Meenakshi,
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order number at wecare@floweraura.com so that we can resolve this on a priority basis.
Ruby was really helpful. She responded really fast. Thanks so much. Your help is really appreciated.
Hey Vandana,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
It's most wonderful website for surprising loved one. It's really helpful. Thank you for prompt response.
Dipak sir was very kind with me. He assisted me in very well manner way. He replied very quick and made the changes in my order. Thank you dipak sir
Dear Yadav,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
The order was not delivered and the order status was reflecting as "Delivered". No help from customer care.
Worst Service. Lost the money. Don't USE
Dear Shveta,
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please inbox us your order number so that we can resolve this on priority basis.
Thank You!
The gift was delivered on the same day, packaged very well. Thanks to Sunita. She was very helpful :)
Hi Alekhya,
We are glad that you liked our services and cake. Thank you so much for a lovely review. It motivates us to do better.
Looking forward to serve you more often.
Regards
Team Floweraura
One of the best cake ever all flavour cakes taste so yum but Mixed fruit flavour cakes are one of d best flavour with them. It tastes out of d world
The bouquet was delivered on time and the service is good. My friends like the bouquet.
Thank you team.
Dear Rutika,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
The service was so prompt even on a sunday and with a lovely smile from the delivery person :) even on such a busy day!
Thank You For your kind words.
At FlowerAura, it is an endeavour to provide the utmost quality of services to our customer. It is rewarding to know that we have been successful in doing so. Looking forward to a long lasting relation with you.
Warm Regards
Team FlowerAura
The order was delivered on time as requested
The cake and flowers were exactly as what they looked on your websites
Flowers were fresh and cake was yum
Kudos Team Floweraura
Hi Geeta,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
The service of flower aura is super great. I am really happy with the staff in the flower aura. The best thing is that there is chat support
Dear Akarsh,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
I received response immediately when I enquired, really happy with the response.
Good customer service.
Dear Subhasis,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Worst experience ever! Delivery not made, refund not made, fraud delivery partners, choosing time slots is just useless.!
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order number at wecare@floweraura.com so that we can resolve this on priority basis.
Regards
Floweraura
Best service and product. On-time delivery with the best product. The company make sure that the fresh flowers will be delivered.
Dear Saraj,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
I am very happy with the services. Specially customer support team were very helpful. Satisfied with the services thankyou flower aura
Dear Vdya,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Its good and easy to send gifts to family and friends.
Thanks to Cust. Care exe. Kamal.
I will recommend to my friends.
Dear Maqsood,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
You are giving good response and clarify the doubts immediately and i really like the way you deliver the gifts.
Dear Raji,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Love floweraura the most. Always happy with the service provided by you and quality of the cake and floweraura is always good
Hey Saurabh,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Overview
FlowerAura has a rating of 2.2 stars from 1,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 248th among Flower Delivery sites.
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- Gurgaon, Haryana, India
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Suraksha,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura