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Florists.com has a rating of 1.09 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Florists.com most frequently mention customer service, next day, and order flowers problems. Florists.com ranks 207th among Flower Delivery sites.
No positive highlights yet
Reading these reviews made me nervous, but my experience was positive. I ordered my flowers one day in advance and they were delivered by 3 PM. The vase was different than pictured (though similar) but the flowers were fresh and beautiful. My recipient was delighted.
They cancelled my order the day of delivery because the driver left the store without it (what an idiot!). Was a special occasion, and was left with no flowers.
2 stars because they did refund my shipping costs as the sympathy bouquet was not delivered on the correct day- so kudos for that however, the arrangement was quite disappointing when it finally did arrive- I could have made a better bouquet myself- for $64 I expected more- will not be using again
A family member was in the hospital. Ordered Poinsettia to be delivered. It wasn't delivered and I had to call Florist to find out what happened. They ran out of Poinsettias and didn't bother to inform us.
Products used:
Poinsettia
I ordered two arrangements on the same day, both sent to Austin, Texas. One arrived a day and a half later 10/30, and the other arrived over a week later on 11/6. The flowers looked ok, so it gets 2 stars.
Ordered flowers to be delivered for my best friend's 50th birthday. Was supposed to arrive on a Friday, by Saturday hadn't heard anything and no email showing any status update. Called customer service and was told the flowers are sitting at FedEx and wouldn't be delivered until Tuesday. Flowers sitting in a box for 6 days is going to be a lovely site. Was refunded the shipping fees and given a $20 credit to be used on a future order. So sad and disappointed by this!
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Florists.com guarantees the lowest prices on beautiful cheap flowers and gifts, from fruit and gift baskets, to same-day flower delivery by a local florist.
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