• FlopStore

FlopStore

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Overview

FlopStore has a rating of 3.84 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. FlopStore ranks 38th among Shoes sites.

  • Service
    21
  • Value
    20
  • Shipping
    21
  • Returns
    17
  • Quality
    19
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What reviewers want you to know

Positive highlights

  • Mine typically last 2 years which is when I seem to have worn in a hole in the sole near the heel.
  • Excellent customer service, price was reasonable and fast shipping.

Critical highlights

  • I emailed and nothing and had no phone number at the time.
How would you rate FlopStore?
Top Positive Review

“Highly recommend.”

Tom D.
6/23/21

Everything was just as described and cheap shipping. Highly recommend. Not sure how they do it. Thanks and much love!

Top Critical Review

“Awful customer service - delivery to Canada is delayed infinitely”

Natasha S.
3/17/21

This business offers zero customer service and has ballooned prices for flip flops to make them seem very credible. Top it all, their next day shipping is a huge lie. It's been more than a month and my order still reads processing. Amanda from customer service will write a line every now and then to tell you "they are looking into it". They are full of...

Reviews (111)

Rating

Timeframe

Other

Reviews that mention popular keywords

2 years (3) customer service (8) phone number (3) arch support (3)
Thumbnail of user mariannan4
1 review
1 helpful vote
May 25th, 2021

Shipped fast, but unfortunately it was not authentic Havaianas, I got my first pair of new style of Havaianas from Saks Fifth Avenues, later saw different color of that style on Flopstore, ordered, got them fast, but completely different quality, it was obvious they were fake, that's what you get for cheaper price..

Service
Value
Shipping
Quality
Thumbnail of user amyj162
4 reviews
12 helpful votes
May 31st, 2018

So, I love Havaianas. I have a bit of an addiction to them. I have every colour of the rainbow because they were my go-to footwear everyday that I lived in Dubai (5.5 years). I had so many that I could match any outfit with the right colour. I love them. So summer was coming in Toronto and I wanted a couple new ones; 1 that I owned before and was a favourite. And another just for $#*!s and giggles. The first pair they had in stock, the second they did not so I chose a different pair. Bought it online in USD so it came up to $74 CAD. Fine, dont care. Love em. Then I got a DHL shipping/tracking number that didnt work. No biggie. It arrived at my door but I had to pay $9.60 HST (weird, so I paid California tax and Ontario tax), but it was mislabeled as worth $74 CAD but I only received one pair. Plus I had to pay $9.80 handling to get it. So basically I paid almost $20 extra to receive one pair of Havaianas (which I love and am currently wearing, but still), So the next pair are on their way, no tracking number given, but Ill receive them. It just sucks that I paid so much for flip flops. The website is a little misleading because its a. Ca address but they ship from California. I didnt pay duties but I paid HST and handling. Which you already pay upon checkout on the website (S&H is charged) Bottom line: they have so many styles so if you love Havaianas youll find what you want (if its in stock). But youll pay A LOT! Its not worth it for Canadians unless you really, really want a specific pair.

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