• Flipkart

Flipkart

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Overview

Flipkart has a rating of 1.41 stars from 989 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flipkart most frequently mention customer care, delivery date, and return policy problems. Flipkart ranks 702nd among Marketplace sites.

  • Service
    398
  • Value
    381
  • Shipping
    377
  • Returns
    366
  • Quality
    362
Positive reviews (last 12 months): 4%
Positive
7
Neutral
1
Negative
165
489
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Tried to contact customer care but no response they don't receive calls.
  • Nykka has now a competitor in bad customer service... FlipKart!
How would you rate Flipkart?
Top Positive Review

“Fake E-Commerce in India market”

Tanuj C.
10/28/23

There is no option to give less than this. Very cheep and creep company, I haven't received any response from them since last 6 days. I don't know how irresponsible they are. They were not able to fulfill customer orders? I ordered 6 items from 17 days ago, and promised date was 17, but still those items are there hub and they did not acknowledge that mistake and also did not give delivery.

Top Critical Review

“4 wireless headphones delayed more than 4 days and delivery boy asking for the OTP earlier.”

Sarwar A.
2/2/24

One of the worst online site in India delivery boys are completely fraud even you give ur real address they would not come, if you tell them to come my address they won't come earlier they ask for the OTP. I ordered 4 Bluetooth headphones from my friend's flipkart app and paid online of Rs 7100 but they didn't give a single one and they delayed 4 to 5 day in bihar finally I cancelled 1 amongst 4 now delivery boys is telling maybe he is not sure that he would deliver the product tomorrow or not. That was for gift to someone I personally recommend don't trust this flipkart anymore even though I will never purchase anything from this website in my entire future. $#*! you flipkart.

Reviews (989)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (186) customer service (104) customer support (66) delivery boy (41)
Thumbnail of user santoshp28
1 review
1 helpful vote
July 4th, 2021

Bought TV. For installation technician is not visiting. Phone number for query is getting disconnected. Bad experience. Customer Care will revert within 7 min but you won't be able to listen. In short only show off.

Thumbnail of user ashwanis6
1 review
0 helpful votes
September 27th, 2020

I have ordered 2multipurpose table through flipkart but received only one. I have followed up so many time but neither another table received not refund.The seller of the product is Amaze shoppe Saharanpur.Its create doubt about creitablity of Flipkart. Order ID OD**************

Thumbnail of user ragggt
1 review
0 helpful votes
July 1st, 2022

Winzo customer care helpline number//629,, 09,, 41,, 91,5 call now
Winzo customer care helpline number//629,, 09,, 41,, 91,5 call now
Winzo customer care helpline number//629,, 09,, 41,, 91,5 call now

Tip for consumers:
Winzo customer care helpline number//629,,09,,41,,91,5 call now
Winzo customer care helpline number//629,,09,,41,,91,5 call now

Products used:
Winzo customer care helpline number//629,,09,,41,,91,5 call now
Winzo customer care helpline number//629,,09,,41,,91,5 call now

Service
Value
Shipping
Returns
Quality
Thumbnail of user amritha1
1 review
0 helpful votes
August 6th, 2022
Verified purchase

I have ordered "Bumtum Baby PullUp Diaper"
On '21-jully-2022'. Today it's '4-August-2022'. It's now 14 days still it's not delivered and it has been cancelled by flipcard telling that it has been delayed and cancelled

Hellow guys see if flipcard can't able to delivery the product even after --days, why the hell they are advoticing that product mentioning the date of delivery, what the hell these flipcart company and service providers doing in this E- business.?

Flipcard has selected a "useless Seller" of "Bumtum Baby PullUp Diaper". He cant deliver the product within date and taking 14 days and still he has cancelled it from flipcart side. See the capacity of this "useless Seller" of flipcart.

All guys, housewives I am requesting you not to order "Bumtum Baby PullUp Diaper" from flipcart. Flipcart has selected a wrong, "useless Seller".
U will not recieve this product okay. Don't waste your money by ordering this product

Tip for consumers:
Flipcarts service feedback:-"" Bad seller and bad service from Flipcart""

Products used:
Flipcarts service feedback:-"" Bad seller and bad service from Flipcart""

Service
Value
Shipping
Returns
Quality
Thumbnail of user vineetk10
3 reviews
3 helpful votes
January 12th, 2023
Verified purchase

Flipkart is a good E Commerce company.
No doubt but not for me.
My account is blocked due to only one genuine return. And am trying to resolve til now.
Sorry flipkart we will never buy anything from.
For your reference our mobility number is mention below
*******507

Tip for consumers:
Amazon

Products used:
Pillows

Service
Value
Shipping
Returns
Quality
Thumbnail of user sawetir3
2 reviews
0 helpful votes
June 22nd, 2022

Flipkart customer care 637,228,5244 all order issue related problem solution now. Flipkart customer care 637,228,5244 all order issue related problem solution now. Flipkart customer care 637,228,5244 all order issue related problem solution now.

Tip for consumers:
flipkart customer care 637,228,5244 all order issue related problem solution now.flipkart customer care 637,228,5244 all order issue related problem solution now.flipkart customer care 637,228,5244 all order issue related problem solution now.

Products used:
flipkart customer care 637,228,5244 all order issue related problem solution now.flipkart customer care 637,228,5244 all order issue related problem solution now.flipkart customer care 637,228,5244 all order issue related problem solution now.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rakshap3
1 review
0 helpful votes
January 26th, 2022
Verified purchase

I have placed order 20th January 2022 and expected date of delivery 27th January but expected date of delivery extended up to 31Jan 2022 and no call from customer and retailer side.

Service
Value
Shipping
Returns
Quality
Thumbnail of user subratas8
4 reviews
6 helpful votes
November 24th, 2020

I am frequent user of Flipkart for ordering products and even though some times it has the prices comparatively lower to others and great exclusive offers but usually the variety of products available and comparatively less too and over that there delivery is very bad because sometimes their deliveries can take up to 2 weeks.

Thumbnail of user faisalk15
1 review
0 helpful votes
April 24th, 2019

Hitachi 1 Ton 5 Star Window AC - White (RAW511KUD, Copper Condenser)

I had ordered Hitachi 1 ton a. C. on 12th April and it was delivered on 13th. I got it installed yesterday22.04.2019 but the fan was not working properly. I registered a complaint in this regard. Today(24/04/2019) the engineer came and he opened the a. C. but the problem still remains

He has also suggest that the a. C. should be replaced. Hitachi Engineer Job sheet Attach visited on 24/04/2019

Faisal

Thumbnail of user manwarab
1 review
1 helpful vote
October 21st, 2020

In big billion days delivery on time but damaged product received... amount not worth it. Not satisfied.

Thumbnail of user raushanr1
1 review
0 helpful votes
September 18th, 2021

I order Flipkart customer care number O838,8O8,7424... using the app for the first time. At the time of registering on the app I received an email that I would get a flat 300 discount on my first purchase. I understand that I should get the discount by default on my first purchase. I placed the order, but did not get the discount. Now the they are saying I was supposed to claim the discount by

Tip for consumers:
Brother

Products used:
Shoes

Thumbnail of user prabhatd5
1 review
0 helpful votes
October 29th, 2023

Flipkart bekar company hai duplicate Rayban sunglasses mujhe diya.costomber representive v galat information dete hai

Service
Value
Shipping
Thumbnail of user rajivr18
1 review
0 helpful votes
December 17th, 2022
Verified purchase

Flipkart refund customer care number. 9153.56.47.89. Flipkart customer service cnter number. 93.394.40.050.Flipkart refund customer care number. 9153.56.47.89. Flipkart customer service cnter number. 93.394.40.050..

Tip for consumers:
Flipkart refund customer care number. 915.356.47.89. Flipkart customer service cnter number☎. 933.94.400.50..

Products used:
Flipkart refund customer care number. 915.356.47.89. Flipkart customer service cnter number☎. 933.94.400.50..Flipkart refund customer care number. 915.356.47.89. Flipkart customer service cnter number☎. 933.94.400.50..

Thumbnail of user vindk
1 review
0 helpful votes
October 26th, 2019

Flipkat customer care number *******3727. Google pay customer care number *******3727. Google pay customer care number *******3727. Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727Google pay customer care number *******3727

Thumbnail of user rajask
1 review
0 helpful votes
October 4th, 2019

Flipkart customer number//*******077
Flipkart customer helpline number
*******077 flip kart online

Thumbnail of user muhammedr8
2 reviews
0 helpful votes
July 27th, 2019

I was ordered a product. It was an Wifi adapter. When delivery date was given 5 days. And after 2 days of my order I got a message that, product will be delivered today. Thus I got my product within hours

Thumbnail of user shankr
3 reviews
1 helpful vote
June 13th, 2019

The wwbsite of flipkart is good that it have much products but the prices are a little bit high than others and sometimes they are alow

Thumbnail of user yashnaj
2 reviews
0 helpful votes
August 28th, 2017

Flipkart is an online shopping site. There service is really good. I ordered a stuff which was good but i didn't liked the fitting so i have to return it and they came next day for the pick up and and got my refund in few hours. It was really happy with the service they provide and they got a lot reasonable product for you whether its you or your house anything they have it and a reasonable price.Do try flipkart its amazing.

Thumbnail of user alisonm67
2 reviews
0 helpful votes
February 3rd, 2018

I always buy product from this site only. This is the best site i ever reached. Always good product with good discount available. So many payment option are available...

Thumbnail of user sheenam18
15 reviews
264 helpful votes
December 10th, 2015

Flipkart is good for electronic gadgets. I highly love their electronic gadgets but if i come up to apparels i am little disappointed. I did not get which they displayed. I have complaint against the quality of the product... design was nice. Suit look nice but quality is not much good. So its ok but it worth it for me as i got many compliments from my friends and specially my boyfriend.

Thumbnail of user aijithk
3 reviews
1 helpful vote
July 13th, 2015

I purcased one watch. Get what you pay for I had it on a day and it broke :/ real shame it looked really nice but leather strap just gave in

Thumbnail of user malcolmr15
5 reviews
10 helpful votes
August 27th, 2014

Last week I have ordered a new lenovo A680 model dual sim android phone through Flipkart website. Actually i thought as it is online shopping, there might be some damages in the product. But i am really amazed on seeing the packaging done for the product. Really the product looks like a new one which we would buy in a show room. So, I have decided to guide all to buy the products from the flipkart itself as the cost is also very low comparing to the showroom price and quality of products are remarkable and absolutely outstanding.

Thumbnail of user madhank1
2 reviews
0 helpful votes
July 7th, 2015

I purchase speakers from flipkart, the delivery was late, the product is good

Thumbnail of user baluc
3 reviews
0 helpful votes
July 6th, 2015

Flipkart Service Not Acceptable Now a Days

Thumbnail of user joydeepb
2 reviews
5 helpful votes
November 11th, 2012

The site provides some good options for shopping online. The products are genuine and affordable. I would really like to recommend that the delivery should be done in a more professional manner and every item ordered should be packed on one parcel, instead of shipping every item separately.

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About the business

Flipkart is India? ۪s leading e-commerce marketplace offering over 30 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle. Flipkart is known for its path-breaking services like Cash on Delivery. Flipkart is...

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