• Flights Kart

Overview

Flights Kart has a rating of 1.2 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flights Kart most frequently mention credit card, and confirmation number problems. Flights Kart ranks 191st among Travel Other sites.

  • Service
    1
  • Value
    1

What reviewers want you to know

Positive highlights

  • I have booked ticket for my family and didn't get confirmation email for over 24 hours.

Critical highlights

  • Booked my flight and received confirmation including confirmation number.
  • I have contacted my credit card company and am disputing their charges.
How would you rate Flights Kart?
Top Positive Review

“DID NOT HAVE ANY PROBLEMS AT ALL”

Luz M.
8/18/18

I booked my flight with this website 4 months ahead and I noticed the day before my flight did not have assigned seats. I called them and they reassured me that my seats were confirmed and once I got to the airport the airline would assign my seats. I called the airlines and they also reassured me that my seats were confirmed and the airlines would give me assigned seats once I arrived there. I began to look at the reviews of this website and I couldn't believe how bad they were and I started to panic. Once I got to the airport the next day everything went smoothly and the seats were assigned with no problem. In fact they sat us in economy plus with plenty of leg room. Best seats I've ever gotten so many times I've traveled. Coming back home I also got the same seats. I was very happy with this website and couldn't understand all the bad reviews they were given.

Top Critical Review

“Terrible”

Tom C.
1/6/20

Just like everyone says here... you book at a price and then they try and get you to pay more saying they cannot give you the original fee. How is this allowed!

Reviews (40)

Rating

Timeframe

Other

Reviews that mention popular keywords

confirmation number (6) credit card (8) 24 hours (5) confirmation email (3)
Thumbnail of user tomc684
1 review
2 helpful votes
January 6th, 2020

Just like everyone says here... you book at a price and then they try and get you to pay more saying they cannot give you the original fee. How is this allowed!

Thumbnail of user barbaraw1671
1 review
0 helpful votes
November 17th, 2021

Purchased tickets $1284 for a family wedding. The wedding was canceled due to COVID19. I requested a refund and was told I could only get a credit. Once I tried to use the credit they tried to up the price of the tickets. I requested a refund via internet and it was approved via internet in June 2021. Then they stopped responding to my emails and when I called they hang up the phone. They refused to refund my purchase.

Thumbnail of user soniah62
1 review
0 helpful votes
March 17th, 2020

I paid for tickets online then they called said tickets were not available they said tickets were not available they stand by tickets when I paid for them called back told me we have better seats refundable increase from $961.00 to $1098. 82 never received tickets nor receipts. Then Covid-19 hit I couldn't go on trip they refused to return money.

Thumbnail of user floo
1 review
0 helpful votes
April 30th, 2019

Made a reservation on line. Got a confirmation number. 2 days later received a phone call stating that my ticket price went up. Alex was very rude and not professional at all, he was constantly saying to me do you even know what scam means not even letting me say anything. I can't Believe what just happened. Do not do not make a reservation with flights kart it's a scam total scam!

Thumbnail of user marciab96
1 review
0 helpful votes
June 26th, 2019
• Updated review

A lot of folks have complained about this company. I posted about my interaction with them and it seems that most of the complaints are the same. Cancellations forcing the purchase of much more expensive ticket.

I am an attorney in the Los Angeles area. Anyone interested in joining with me in a class action against this company for fraud, please email me with your info at this address
*******@sbcglobal.net.

They need to be put out of business and we need to be reimbursed for the extra expenses we had to pay out of pocket.

Marcia Brewer

NEVER USE THIS COMPANY
June 4th, 2019
• Previous review

I add my two cents to the other complaints. Supposedly purchased a ticket and received confirmation. Price $268. Called the company to ask about the reservation and how my sister could get the same flight for same price. During the conversation they said they were going to cancel my reservation. I very strongly said no do not. The person confirmed the reservation was not cancelled. I never received a cancellation notice.
I tried to confirm with the airline today. No reservations. I had to pay $532 for the ticket so I can travel to a pre paid event. If they had notified me immediately after my phone conversation with them I could have purchased a ticket for $360.
I am going to sue them for the difference.

If you get directed to their web site, do not use them. Just click off the site and use another company.

Thumbnail of user jamekam2
1 review
0 helpful votes
May 7th, 2019

I purchased a flight threw this company! Put in all my credit card information. Got the confirmed booked statement via email! But waited 24 hours to get a canceled email. No reasons why or anything! Had to end up paying 622 threw Delta instead of 500 threw them! Such a SCAM! BEWARE! They deserve 0 stars

Thumbnail of user marianai1
1 review
0 helpful votes
April 12th, 2019

Tried to buy airline tickets twice without success. They send you an email that says TRIP CONFIRMED and then they cancel it. Customer support HORRIBLE, they treat you like they are doing you a favor. Will never recommend this website!

Thumbnail of user barryp34
1 review
1 helpful vote
February 22nd, 2018

Booked a flight to Punta Cana through them. Received confirmation after processing all my information. Only to get another email at a later time saying it was cancelled, After calling customer service they told me it was a glitch on there website and if I wanted to keep the same flight it would be additional charges. I tried for hours to speak with a manager only to come with no luck. Could not even get a manager name. They advertise false prices. Sad to say after reading reviews I am not the only one who experienced this

Thumbnail of user tg99
T G.
1 review
0 helpful votes
February 23rd, 2019

Received confirmation of my flight even chose my seats! Then the next day they cancelled my trip! When I called they said I did not send them my credit card and ID via email that is in the terms. Who does that! Send personal info via email! Then she said I was able to book in 72 hrs for 500$ more, what a SCAM

Thumbnail of user nancys261
1 review
1 helpful vote
February 14th, 2018

Same as the rest. "Booked" a flight. 2 weeks later, only 2 days before the flight, received an email that the "flight was cancelled". Now we have no reservations and will have to rebook at a much higher price.
I plan to file a complaint with the Dallas, Texas Attorney General Consumer Complaints department ("headquarters" listed in Dallas) and with United and Google Flights, which is how we located this company.

Thumbnail of user johannap18
1 review
0 helpful votes
June 2nd, 2019

I purchased a flight over 2 months ago and I confirmed everything with the airline. A few days ago, I received an email stating that the flight was cancelled! I called them and they blamed Delta. I called Delta with flight karts on the phone and they changed their story! Then they claimed it was a system error and that I can purchase another flight for more money! They have not returned my money! They also did the same to another family member. Pleaseeeeeeeee! DO NOT book through this company! I have called them over 200 times and can't speak with a supervisor.

Thumbnail of user sherwinw1
1 review
1 helpful vote
January 24th, 2018

Another bunch of Sleazy Liars operating in a cave. Don't trust them. They cancelled my flight 2 days after I booked with them.

Thumbnail of user fm53
1 review
0 helpful votes
May 24th, 2019

Me and my sister purchased tickets from this company who lied and said they worked for Delta airlines. No company should ever ask you to email Photo ID and a copy of your credit card. No real call center will call you arguing and cursing to explain that they are not a scam. The purchase transaction shows up as ARC, which is another red flag. The email says you can cancel within 24 hours on one line and then another line says they are non-refundable The company sent us tickets for the Netherlands and Austria however our trip was to Mexico. Its a husband and wife who are running this scam from there home. The banks are now onto this company because Wells Fargo sent out a fraudulent alert. They are only out to get your personal information and money. You will not be flying anywhere. Anyone who has been caught up should report directly to the airline and BBB, this company needs to be shut down.

Thumbnail of user liad8
1 review
1 helpful vote
September 10th, 2018

The company cancelled the flight after went through the payment steps. I am afraid that flightskart is just taking my personal information and canceled the flight. It is real horrible experience with the FlightsKart. No explanation, just sent a email that your flight has canceled. I have to rearrange the hotel and renting a car. What a waste of time and energy. I don't want to even give 1 star.

Thumbnail of user karolinab6
1 review
3 helpful votes
March 8th, 2018

I booked a ticket through FlightsKart and got a confirmation email. 2 weeks after they asked me to call them, and I was told that I had to pay $150 more for another flight because the other one was cancelled. I understand that those things happen, but I expect an earlier notification as the prices increase everyday so waiting 2 weeks to tell me is totally unacceptable

Thumbnail of user snows1
1 review
1 helpful vote
February 5th, 2018

This is just another East Indian fraudulent business. Paid for a first class ticket online. It was coach when I printed the ticket at the airport. The operators intentionally dropped my call repeatedly, so I could not resolve their mistake (fraud) before the flight took off. I missed Christmas with my niece because of these bastards. DO NOT DO BUSINESS WITH THESE SCAMMERS!

Thumbnail of user kr148
1 review
0 helpful votes
March 24th, 2019

Booked my flight and received confirmation including confirmation number. Wanted to check in day before flight. Airline had no reservation for this confirmation. I called FlightKart and they said my flight was canceled with an attitude. I was able to book a flight directly with the airline but ended up paying double. Stay away from this site

Thumbnail of user gh597
1 review
2 helpful votes
April 4th, 2018

Worst OTA I've ever attempted to use. Just like everyone else noted below, booked 2 tickets through FlightsKart, received a confirmation, only to have it cancelled 24 hours later via email with no explanation. I called multiple times and dealt with an Indian gentlemen named "Allen". Allen confirmed FlightsKart sends a confirmation to the end-buyer without actually having the discounted seats from the airline, and if they don't ultimately get them at the price offered, they cancel with the end-user... our plans be damned. He then tried to blame the mistake on the airline. I informed him this is a horrific business model for the end-user. He didn't care.

I then called American Airlines to notify them of what occurred with FlightsKart, how they ultimately lost my business for this trip, and how it reflects negatively on AA. AA then surprisingly confirmed they received and accepted my reservation from FlightsKart, only for it to be later cancelled by FlightsKart. AA was apologetic and not happy, and promised to run my complaint through the proper channels.

If this happens to you, I suggest filing a complaint with the airline involved, and hopefully after enough complaints are logged airlines will discontinue the business relationship with this awful company.

Thumbnail of user bretth44
1 review
6 helpful votes
March 13th, 2018

After booking a flight with flightskart, all of a sudden i received a email stating that my flight has been cancelled, with no reason, no explanation, no correspondence, i just think the service of flightskart is beyond pathetic and their services should be avoided at all costs. The worst travel agency i ever worked with.

Thumbnail of user gustavoo6
2 reviews
0 helpful votes
June 6th, 2019

This company is not serious, they canceled my flight a week before traveling on my vacations I had to buy another ticket and it cost me 300 dollars, the worst is that they can not give a reason why they canceled it...

Thumbnail of user lynandjoel
1 review
1 helpful vote
December 25th, 2017

DO NOT book a flight with this scam of an agency. We booked flights for grandchildren coming to visit at Christmas. Had seat assignments and all. At the last minute we were told by them that the reservations were cancelled. The agent barely spoke English and simply said the confirmation number we were given was an internal number and not an American Airlines number. Sorry folks you lose. Read other reviews. They all had the same experience. Do yourself a favor -- stay away.

Tip for consumers:
Stay away from this agency. They are a fraud.Read the reviews

Thumbnail of user monicav29
1 review
1 helpful vote
May 22nd, 2018

Im super disappointed about this company, they offered me a discount and later my trip was canceled and American Airlines told me they never payed your flight you dont have a flight now, later I called to this $#*!ing company and they told me that you have to pay again send me a photo of your credit card and an ID, obviously I didnt, I talked with my bank and they charged the amount of the flight, Thanks be to God the bank report this payment because was a fraud!
What a shame with this kind of people!
Never trust them!

Thumbnail of user badakal
1 review
1 helpful vote
March 29th, 2018

This company did the same thing to me today. And when I got the cancellation one hour after I made the reservation, I called and the call center person, who was Indian, told me that the price "suddenly went up" as I was purchasing the ticket today. I should have found this review page before I purchased. This was a real disappointment and I feel so gross having been scammed by this loser company.

Thumbnail of user ve13
1 review
2 helpful votes
October 15th, 2018

Setup flight with this company, gave them my credit card, got confirmation email, got confirmation record locate number from airline to then find out someone cancelled my flight... This left me scrambling the day of my flight to find other options... NOT A RELIABLE COMPANY... DO NOT USE! Likely they are only gathering contact or personal info.

Thumbnail of user anam239
1 review
2 helpful votes
July 26th, 2018

Long story short no ticket, no supervisor, no reservation... they are fake. I am mad because I had to pay much more due to last minute purchase. DO NOT EVEN TRY with this fake company.

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Thumbnail of user shawns75
shawn s.

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