• FlightNetwork

FlightNetwork

Overview

FlightNetwork has a rating of 2.62 stars from 1,102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FlightNetwork most frequently mention customer service, credit card, and full refund problems. FlightNetwork ranks 224th among Travel Search Engine sites.

  • Service
    269
  • Value
    263
  • Shipping
    149
  • Returns
    203
  • Quality
    230

This company does not typically respond to reviews

Positive reviews (last 12 months): 18.8%
Positive
13
Neutral
0
Negative
56
104
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What reviewers want you to know

Positive highlights

  • Flight Network was unable to help me in that case and i contacted Saudia Airlines.
  • Jamie the customer service representative was just so kind and helpful in correcting them.

Critical highlights

  • Was charged twice on my credit card, and it took 2 months for Flight Network to end the dispute.
  • They are the worst travel agency (if you call them that).
How would you rate FlightNetwork?
Top Positive Review

“Reliable”

Rashid A.
1/5/23

Despite all the negative reviews, i did have a good experience Despite all the negative reviews, I booked a flight from India for Istanbul. I must say they are genuine and cheapest. However, one has to be careful about the extra charges being added step by step. They are transparent in terms of extra cost. Better not choose anything extra if you want to buy cheapest and click on options very attentively. For example, don't go for the paid 'Seat Selection' option as seat selection is usually allowed for free on official website (with booking number the third party website assigns to you). Their customer service is good. The representative replies to your queries patiently. Mind you, at the time of crisis only the airline will be able to help you and they will help you even if you have booked from a third party website. My Saudia flight was cancelled on month before departure. Flight Network was unable to help me in that case and i contacted Saudia Airlines. Saudia Agent alloted me seat on Turkish Airline without any extra charges.

Top Critical Review

“Refund Frozen for 3 months”

TheSeeker P.
12/24/23

Flight Network is the worst travel agency in the world. They are scammers. They received my refund from Air Canada but refused to give me back my money for almost 3 months now (see screenshots). Anytime I call their customer service which is based overseas, the poor guys read to me some scripts and said they're working on processing the refund. Run away from this travel agency as they are nothing but scammers. Don't ever book a ticket with them as you're screwed if something goes wrong.

Reviews (1,102)

Rating

Timeframe

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Reviews that mention popular keywords

flight network (288) credit card (69) travel agency (19) customer service (231) booking agent (8)
Thumbnail of user gayelynnm
1 review
0 helpful votes
April 12th, 2024
Verified purchase

Every thing seemed quite user friendly. Since the fare I booked was Business Class, it would have been nice to see that stated on the Travel Document and the receipt.

Thumbnail of user charitob2
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

I booked a multiple trip thru skyscanner then i choose flight network as provider, when they transfer me to flight network website everything seems so easy and simple.

Thumbnail of user vitalp5
1 review
0 helpful votes
February 11th, 2024
Verified purchase

Very convenient site configuration, easy price tracking, clear interface. Excellent work.

Thumbnail of user sayeha
1 review
2 helpful votes
November 24th, 2022

I am another poor victim of Flighnetwork.The website has been designed in a way that you have to pay first then one by one they start to add restrictions as a fine print to the ticket, no luggage is allowed unless you pay and then you have to go pick up your luggeage in each airport and re-enter the transit salon on each stop which means hours of going through each security, not only thicket is not refundable or cancellable you are not allowed even date change under extreme issues that I encounter at the end I had to buy one full ticket to come back sooner, so I lost equal to two full ticket and lots of Hassle, please be aware of these scammers

Thumbnail of user eduardod44
1 review
0 helpful votes
November 10th, 2019

After looking for a non stop round trips from Toronto to Cartagena de Indias, I got the best deal from FlightNetwork. Congrats!

Thumbnail of user marya4383
1 review
0 helpful votes
February 13th, 2024
Verified purchase

Everything was super easy fully explained and best of all it gave me an option to pay for my checked bags I did a lot of shopping around and I got to say this was the best

Thumbnail of user erichsonw
1 review
0 helpful votes
April 4th, 2024
Verified purchase

Booked, paid & received receipt & confirmation flight via email & printed copies.
Thanks kindly for your service 😊

Thumbnail of user marciap74
1 review
1 helpful vote
November 10th, 2019

I am a Travel Agent and this is the second time I have booked through here to go to Rio from Denver. Have the price of AA or Delta airlines to fly on Air Canada. Thank you FlightNetwork now I get to go twice to visit my daughter in Brazil. And I love flying into Toronto CA it is a piece of cake. As I am here on my first flight from you guys in Brazil and just purchased my ticket last night for next June. Also very easy to add your seats to the flights. THANK YOU!

Thumbnail of user jade.mcmurray1987
1 review
0 helpful votes
October 7th, 2023

In no way am I affiliated with this company, just an extremely happy customer sharing my positive experience.

In total, I booked 4 flights (some with layovers) with flight network and 1 flight direct with an airline.

1. Melbourne - Honolulu (booked direct)
2. Honolulu - Terrace BC (Layover Vancouver)
3. Terrace BC - Honolulu (Layover Vancouver)
4. Honolulu - Singapore (Layover Tokyo)
5. Kuala Lumpur - Melbourne

I'm from Australia, I booked my first flight direct with an airline, not flight network. While there were no issues with this flight, everything was an additional cost from food to inflight entertainment. All other flights booked for my holiday were through flight network.

Now, I'm was skeptical due to the massive amount of poor reviews, but I'm also poor and couldn't have afforded this holiday without their amazing deals. So I weighed up my options and took the risk.

Firstly, at one point I did book a flight which I made for the incorrect month (stupid, I know). Anyway, to cancel or modify the booking I had to pay a fee. I cancelled the booking and had to pay a fee which wasn't an issue at all. I see so many people complaining about this, but it's in the T&Cs and I read enough about it to take the risk. I paid my cancellation fee and continued to be more vigilant with my other bookings to avoid this.

Nervous as my holiday approached, the day finally arrived. Though my flight home was changed and then included a layover in Indonesia, this was done by the airline itself which flight network obviously have no control over.

I downloaded the app "TripCase" which was recommended by flight network. The app is directly linked in real time for all your flights to update you on delays and flight changes. This was great for layovers where I had tickets for my next flight, but the gate or terminals were yet to be determined. Once I landed, I could open the app and see where I needed to go for my next flight without delay.

I also only paid $12.00 extra per flight to be seated next to my family which included myself, my partner and our 4 year old son. We didn't get to select the seats which I didn't care for, I just wanted us to be together.

All flights booked through flight network included all food, beverages (including liquor) and flight entertainment. We also got blankets and pillows for the long flights, snacks, my son even got a toy plane on one of the flights.

All in all, I'd highly recommend flight network and already have to my family. We're already planning out next holiday and I'd definitely be booking again with flight network.

Products used:
Flights

Service
Value
Shipping
Returns
Quality
Thumbnail of user joseg1831
Jose G.
1 review
0 helpful votes
February 13th, 2024
Verified purchase

It was the best price I could find, I was looking for several time and it was the best one

Thumbnail of user mohammadh240
1 review
0 helpful votes
February 17th, 2024
Verified purchase

Good experience with this application and I can't reach everything about traveling

Thumbnail of user alexandery165
1 review
0 helpful votes
March 29th, 2024
Verified purchase
Thumbnail of user bonniey102
1 review
0 helpful votes
April 10th, 2024
Verified purchase
Thumbnail of user harounam
1 review
0 helpful votes
March 5th, 2024
Verified purchase

I have never see a true application like Flightnetwork, it's amazing.

Thumbnail of user vniap
1 review
0 helpful votes
April 2nd, 2024
Verified purchase
Thumbnail of user mariab2773
1 review
0 helpful votes
April 16th, 2024
Verified purchase

Nesecito un numero de telefono de ustedes espero siempre poder hacer negocios con ustedes comprar boletos y poder recomendar personas

Thumbnail of user rohitc21
1 review
0 helpful votes
November 6th, 2019

Just enter your details and traveling place and confirm just one issue it doesn't let me pay through my american express credit card

Thumbnail of user judithc150
1 review
0 helpful votes
November 5th, 2019

I just booked this morning - two flights to India. I didn't know that there was no enough credit in my credit card that was used. The Rep called to inform me regarding this and gave me 15 mins to check with the bank and he would call me back. Before he called, I called the office, a local 905 number! Which was very convincing! The tickets were issued within 15 mins and I found the price is the cheapest with an excellent connection. This is the first time I booked with FlightNetwork and looking forward to booking in the future too.

Thumbnail of user steven157
1 review
1 helpful vote
March 21st, 2019

I booked flights to Denver from Calgary and then back, both as one way trips because the round trip options weren't meeting my time line needs. Then realized I actually needed to fly to Colorado Spring and back. The FN agent was able to book two additional flights that didn't interrupt my original bookings which meant I didn't have to pay any change fees. Thanks for the help. I tell a lot of friends and business contacts about your site.

Thumbnail of user renos4
1 review
0 helpful votes
August 29th, 2019

Forms are clear, easy to read and understand. Airfare prices surprisingly low as I took time to compare the quotes with quotes in other websites. Booking was a breeze. I'm a very satisfied first-time online customer. Will recommend this website to friends and family (to everyone). Price quoted was the exact amount (to the cent) deducted from my credit card.
Well done, Flight Network!

Thumbnail of user melissal413
1 review
0 helpful votes
November 6th, 2019

Even if i took alot of time to book the page would stay connected for a long time andeven if it would time me out it would refresh and still give me the same price for the flight and this happened 3-4 times in a row and the price stayed the same: D
Was able to finally book and right away the confirmation email was sent to my email and everything was good! No complications or doubts, very reliable!
Thank you for your service it helped alot :)

Thumbnail of user emilys428
1 review
0 helpful votes
November 9th, 2019

This was by far the best pricing, times, duration and airports we could find and I was looking for 2 weeks. Happy to have found FlightNetwork.

Thumbnail of user mwandarinia
1 review
0 helpful votes
November 3rd, 2019

FlightNetwork has never let me down - since Mar 2015 whether it is for amazing last minute deals, or friendly representatives on the phone assisting me to make changes to travel dates.

Thumbnail of user joeb1025
1 review
0 helpful votes
November 7th, 2019

I booked my flight in less than 5 minutes! Super easy website to navigate, gave me exactly what I was looking for and all done before I finished my cup of coffee.

Thumbnail of user vinnettej
1 review
0 helpful votes
November 6th, 2019

Excellent service with only a few clicks. The price is just as advertised.Its the site of choice for a few bookings in the last month,, mainly to the caribbean and two us cities. Will definitely recommend.

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From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!

Company Representative

Thumbnail of user mariap2999
Maria P.
Director or ECommerce
Typically does not respond to reviews

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