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  • FlightGuru

FlightGuru

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Overview

FlightGuru has a rating of 1.3 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. FlightGuru ranks 526th among Travel Deals sites.

  • Service
    20
  • Value
    18
  • Shipping
    10
  • Returns
    13
  • Quality
    18

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
5
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How would you rate FlightGuru?
Top Positive Review

“The Flights Guru”

Samual J.
2/15/23

I was worried about navigating the complex world of airline regulations, but the flight guru made everything clear and simple. The flight guru's attention to detail is unparalleled, ensuring that every aspect of my trip was planned to perfection. When my flight was delayed, the flight guru sprang into action, finding me a new route that got me to my destination on time. From finding the best deals to navigating unexpected obstacles, the flight guru is the ultimate travel companion.

Top Critical Review

“Refund issue”

Jaismeen R.
4/10/24

Flight guru is the worst, they have just taken money and the flight was cancelled. I have emails saying I can rebook and they will use my credit but that never happened. Now they have taken the money and are not giving any credit either. Worst customer care, nobody cares.

Reviews (27)

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Thumbnail of user jamesh2651
61 reviews
91 helpful votes
  • Send Message
June 29th, 2020
Verified purchase

I was looking for a business class flight from IAD to LHR and prices were very high. I found average prices between $8000 and $******* for a one way flight! I went to the flight guru and they found me a business class flight with SAS for $1147. The same seat was advertised for $10,395 including tax on the SAS website. SAS doesn't have the greatest business class as they need to update the cabin, but it was a good flight none the less.

Edit: Unfortunately the flight guru shut down a few years ago because of Covid, I believe. I think many of these bad reviews are for "the flights guru" in the UK. The flight guru was based in California USA and did an excellent job of finding cheap flights. I used them may times and am sad to see them go.

Tip for consumers:
If you book in advance, around 3 months or so, you'll get a better deal. Airlines like to be sure the planes are full and for some reason, 3 months seems to be the magic number. Also, be careful about revisiting ANY travel site. Each time you come back, the prices rise. if you're going back to a site, make sure you clear the cookies for that site in your browser. This way it looks like your first visit and they'll give you a better deal to make the sale.

Products used:
I've used many of their services and have NEVER been disappointed.

Service
Value
Quality
Thumbnail of user unnis1
1 review
0 helpful votes
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October 9th, 2023

I booked flights from NYC to London with Virgin. They cancelled and stole the money. Police informed.

Service
Returns
Quality

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