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FlightCar has a rating of 1.35 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FlightCar most frequently mention customer service, rental company, and second time problems. FlightCar ranks 47th among Airport Shuttle sites.
No positive highlights yet
My rental went out without a hitch. I got a better car than I requested because the one I asked for wasnt available. I could see all of the ways it COULD have easily gone wrong. Leave time in case something does and be prepared for things like... staff being away from the phone and not getting right back with you, or your choice of car not being available. Be prepared to be flexible and you should be fine.
While each person at customer service has been polite, I am afraid I have to leave a negative review. WORST WORST WORST. My car was left for me to pick up with candy wrappers, ground chocolate in the carpet, spilled dark beverage on the seat, a half a case of water bottles, a section of the front bumper missing, not washed on the outside or inside vacuumed. I have made several attempts to resolve this since 11-4-15... as of today, 12-11-15 not heard back from claims.
Oh my goodness... I was just telling my dad about how awesome this new car company I came upon was but he was skeptical so I decided to pull up reviews (assuming they would all be as impressed as I was) to show him! WOW. I now feel VERY lucky I had the experience I had! I arrived at 1AM and they were there to pick me up in a great car with drinks. The check in process could not have been easier (almost too easy as the car did have bumps, dings, scratches and I wasn't able to fill anything out, they just showed me that they already had pictures of the car). I hopped in the car and drove off. The return process was just as simple. I thought it was the best car rental experience I had ever had (and by far the best price I have ever paid). Sadly, after reading these other reviews I am now terrified to rent from them again. If I had showed up and didn't have a car I could have lost a very big account. I also can't imagine the additional gas cost if I had showed up and received a gas guzzler instead of what I actually rented. So disappointed to read the other reviews as I thought I had found a road warrior's dream rental car company :(
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Travel Made Convenient: Rent unique cars from local owners at airports nationwide. Currently operating at 12 airport locations.
