• Fleetwood Digital

Fleetwood Digital

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Overview

Fleetwood Digital has a rating of 4.91 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fleetwood Digital most frequently mention customer service, ham radio, and quick delivery. Fleetwood Digital ranks 1st among Radio sites.

  • Service
    11
  • Value
    11
  • Shipping
    11
  • Returns
    5
  • Quality
    10
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What reviewers want you to know

Positive highlights

  • No problems very polite and excellent customer service

Critical highlights

No critical highlights yet

How would you rate Fleetwood Digital?
Top Positive Review

“Cb help.”

Jakob R.
2/12/23

Wanted a swr meter for my new cobra setup, ordered through the net and picked it up from bill four days later, I then found I needed a coax cable for setup, emailed bill and ordered the cable and he had me pick it up the next day, great service and fair pricing on all items, I know with everyone having/needing fancy smancy cel phones cb and ham radios have taken a back seat, its nice for a company such as fleetwood to carry the mantle of service for us oldsters.

Top Critical Review

“Shipping”

John P.
11/24/19

Why do I need to pay so much more to buy in Canada. Easily could have bought for less elsewhere and with FREE shipping. Almost did! Several other little things I would like to buy but not enough to get to $100. And free shipping. Easily would end up buying more than the $100. Over time but the shipping is to much. This is not a product rating as it has not been received yet.

Reviews (235)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (22)
Thumbnail of user stanleys92
1 review
0 helpful votes
June 1st, 2019
Verified purchase

Useful ebook for setting up the Baofeng DM-5R DMR transceiver. The supplied download link took some time to become active after purchase.

Thumbnail of user henkv11
1 review
0 helpful votes
November 14th, 2019
Verified purchase

Reasonably good delivery time considering I ordered something in the beginning of a 3 day long stat holiday. BUT the item was a bit rougher in condition, as I believed it to be, BUT it was a used item, so I should have asked a few more questions. It works, so all good. Tnx.

Thumbnail of user kenw225
Ken
2 reviews
0 helpful votes
August 18th, 2019
Verified purchase

Excellent to deal with. Quick shipping. Item arrived as advertised
Would recommend and buy from again.

Thumbnail of user gretth
2 reviews
0 helpful votes
September 17th, 2019

Ordered a couple of products, the first one arrived early while the second one had delayed. Good service overall.

Thumbnail of user allend26
1 review
0 helpful votes
November 14th, 2017
Verified purchase

Radio works good software on line stumped me for a bit but I figured it out good little radio for the money

Thumbnail of user randyz5
1 review
0 helpful votes
April 17th, 2017
Verified purchase

Bought first radio and found problem.
Offered and received replacement of a different radio, problem with that radio.
Problem with second radio resolved and all is good now!
I will shop here again.

Thumbnail of user stephanem4
1 review
0 helpful votes
May 18th, 2017
Verified purchase

Great customer service, prompt replies. Still waiting for order to arrive but i am sure if there are any issues it will be dealt with in a professional courteous manner.

Thumbnail of user steveb274
1 review
0 helpful votes
June 14th, 2017
Verified purchase

Great Experience! Only place in the country I could find the radio I wanted! Only complaint was that they seemed to ignore my pre-sales inquiry email before I bought; almost a month has passed and no reply!

Thumbnail of user billd68
Bill T.

Hi Steve, Your comments regarding your experience are most appreciated. Should further email go unanswered please feel free to contact us via one of the other methods as there is always a chance an incoming, or outgoing email can get stopped via a spam filter. Your business is most appreciated, and we look forward to serving you in the future.

Thanks
Bill

Thumbnail of user raymondm81
1 review
0 helpful votes
April 9th, 2018
Verified purchase

Site was set up decently, fairly easy to navigate. Will be making future purchases. Have several baofeng uv5r, need to ditch the rubber duck antennas soon. Just got my technician license and more than ready to get started

Thumbnail of user dallash22
2 reviews
0 helpful votes
September 28th, 2017
Verified purchase

Wonderful pre-sales experience. Really appreciate the time spent with me. After sales not quite what it should have been. No shipping info, no tracking number so no idea when they would come. Radios not configured for local repeaters (contrary to the web site) but otherwise everything included as it should have been. BTW, the wouxun software is atrocious!

Thumbnail of user billd68
Bill T.

Hi Dallas, I appreciate you taking the time to share your experience with the community. I have been told at times my website can send more emails than required, to hear you received none is a bit concerning, I will check your record in my admin panel to ensure you receive future notifications. Regarding the programming, I apologize for the error on my part, please advise if further assistance is required.

Thanks
Bill

Thumbnail of user johnyy
1 review
0 helpful votes
April 19th, 2017
Verified purchase

Easy To Deal With And Great Communication From Bill. Great Supplier. Thumbs Up. Keep Customer Updates On Purchase.

Thumbnail of user johanns17
1 review
0 helpful votes
March 19th, 2018
Verified purchase

My order was phoned in Febr. 28,2018, between 16:00 and 17:00. To pay by Master Card. My Invoice states 03/08/18.
Transaction Details, Pay by phone $577.31 CAD. Pending
Pay by phone $577,31 Cad. Success
Total price $577.31 CAD.
My question is, is the price paid by phone or Master Card at what date.
Thank you
Johann W. Schroeder

Thumbnail of user billd68
Bill T.

Hi Johann,

As the item was out of stock when you phoned in the order I held off authorizing your card until closer to the shipping date. The actual date of posting is up to your credit card company, but should be around March 8th. If you have further questions please email us directly so we can provide a quicker response.

Thanks
Bill

Thumbnail of user christophern43
1 review
0 helpful votes
March 30th, 2018
Verified purchase

The information on the tri-fold card is useful, easy to read, and the card is nicely compact. My only complaint is with the thin lamination, the way it was cut, and the lack of care taken to fold the card.

The thin lamination makes the card feel a little cheaper than I'd like, as it's a card that lives in my go bag, and gets used. It feels like it won't hold up. Time will tell.

The card was obviously a larger sheet, and then cut to size - meaning that the edges are not sealed. If moisture gets the edge of the card, it will likely whick into the paper under the laminate, making a mess.

Lastly, and I'm probably nit-picking here, but when they folded the card prior to sending it, they didn't fold it straight. A small detail, but it speaks to a lack of care. Kinda bugged me.

Bottom line: I would still recommend these to radio owners. Good product regardless, just could use a little extra love. ;)

Thumbnail of user johnj415
1 review
0 helpful votes
September 16th, 2017
Verified purchase

I ordered a mini manual for a Baofang from the website that was reasonably priced ang delivered promptly.

Thumbnail of user martinf57
1 review
0 helpful votes
January 5th, 2017
Verified purchase

Recu colis a date prevu bon service je vais recommander autre item ou radio dans annee 2017 avoir plus de notification merci

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About the business

Fleetwood Digital Products is an Internet based, home business, specializing in Wouxun and TYT branded radios and compatible accessories. Select Kenwood, Yaesu, and Icom accessories are also available. Most radios and accessories are stocked, inspected, and shipped from our warehouse in Surrey, BC, Canada. All prices shown are in Canadian dollars.

Business History

The Story
Ever wonder how Fleetwood Digital Products came to be?

One day I was at a friends house. She had just purchased an iPod Touch and loved it. Thought it was the best MP3/Gaming device she had ever owned. However with her long fingernails the capacitive touch screen was a bit of an issue for her.

A few weeks later she showed me a stylus she ordered from a seller on eBay. As no one in town sold them that was her only option. The stylus allowed her to navigate the touch screen with ease. No longer were her long fingernails an issue. She also showed me a leather case she purchased at the same time for $10. All the local stores wanted $30 to $40 for a similar case. Recognizing a market for the stylus I promptly imported 10 and began selling them. A week later I had to order more stock, and slowly expanded into other accessories.

For the next year I continued adding new and exciting accessories branching out into hardware devices. I was one of the first to offer Android Tablets and even had some models branded with the Fleetwood Logo. Being an Amateur Radio operator I was tasked at helping Icom demonstrate their new technology, D-Star, at a local event. The overall event was a success, however some left disappointed at the selection of radios that were available for purchase.

With that in mind I quickly began researching two way radios and the Quansheng TG-UV2 became my first offering. Within a month I had radios from 3 different manufactures in stock and the accessories to complement them. The first radio sold even before it arrived, same for the second. At this point I knew I had found a niche. Although the iPhone gear still sold well, the radios were quickly beginning to account for more sales.

Over time the iPhone accessories were fazed out in favor of the radio gear. Today, Fleetwood Digital Products has become a go-to source for many Amateur Radio enthusiast and recreational radio users. Fleetwood Digital Products stocks one of the largest inventories of Wouxun & TYT Chinese radios and accessories in Western Canada. Fleetwood Digital Products is the retail source for Wouxun in Canada! Industry Canada certified Wouxun and TYT land mobile radios are also available.
Oh ya, and the iPod stylus that started it all. It's right in the front of the office to remind us all that no matter how small an idea, your only limited by your desires and efforts.

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