I wanted some of my mother's wedding photos edited as a surprise gift. Most didn't need that much editing so I asked for pro level or just minor editing on the ones that looked pretty good already. They refused to edit them at that level and insisted on doing $25 restoration work on all of them. When asked why they all needed that level of work because some looked like I could edit it myself with generic google photo editing tools and it would be fine they just gave the response, "because its an old photo." I asked them to further specify why and I was just rehashed the same it was old so it needs restored. I refused to to have the perfectly fine photos editied at that level but let them so the three worst photos that level. It was a waste of time and money. I should have gone to esty or some other site. 2 out of three of the photos looked half assed. They fixed how dark the photos looked but left it hazy looking and one of the photos looked like something I could do myself.One even had yellow patches. I requested corrections and you apparently have to hold their hand the whole way and tell them what needs corrected instead of them using their eyes. It took four days to get the corrections where it took 2 days for the supposed restorations. I only got the link to my corrections after asking the help chat on their site where my photos were. One came back better the other was barely touched and they had only fixed the yellow spot but left it hazy. I had to go back in and re request corrections even though I specifically asked for the haziness to be fixed. They sent me the new corrections a day later and it looked exactly the same. They fixed none of the haziness. I ended up just downloading the photo and correcting the haziness myself. I have no editing experience yet Iwas able to fix something that they couldnt withint the span of 15 minute. Their communication also sucks. Dont pay attention to their emails they dont include all the details in them. Only look at the comments under your photos. I highly encourge you to go somewhere else for photo editing as this place is mediocre at best and youll probable have better luck on etsy. Dont waste your time.