• Fixez

Fixez

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Overview

Fixez has a rating of 4.05 stars from 132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fixez most frequently mention great product. Fixez ranks 6th among Mobile Repair sites.

  • Service
    22
  • Value
    22
  • Shipping
    20
  • Returns
    22
  • Quality
    23
Positive reviews (last 12 months): 100%
Positive
7
Neutral
0
Negative
0
26
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The worse customer service i have ever experienced.
How would you rate Fixez?
Top Positive Review

“Five starts!”

Adriana G.
11/14/23

Five stars aren't enough! This seller offers a superb selection of cellphone parts at competitive prices. I recently purchased a replacement part, and not only was the ordering process seamless, but the product arrived in perfect condition. Highly recommended

Top Critical Review

“Scam to get shipping fees”

Monty M.
4/14/20

Ordered parts for a phone. Was quickly supplied with a FedEx tracking number that showed the package was recieved in Henderson Nevada. No update for almost 3 weeks. Contacted the seller to find out what was going on. They immediated refunded partial payment keeping the shipping cost. Their claim was the shipper could not deliver to my PayPal supplied verified address and had returned the shipment to them. 3 weeks and they never reached out there was a problem and was quick to cancel the order keeping the un earned shipping costs only after I inquired about the order.

Reviews (132)

Rating

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Reviews that mention popular keywords

customer service (20)
Thumbnail of user ashleyt294
1 review
0 helpful votes
June 24th, 2020

I'm not a big expert in hardware and computers, but I had slight issues while communicating with the customer support here. I needed to choose a graphics card for my bro as a present for his birthday. Me and agent failed to understand each other at first. Don't know, maybe it was a first-day guy or something, because the rest of the service was just excellent. No problem with a delivery or a part's quality. Thanks, my younger brother is happy playing new games with his top 1660Ti GPU.

Thumbnail of user coltonk4
1 review
0 helpful votes
September 29th, 2019

Shipping, customer service, and ordering were amazing. However the screen was broken when I got it... Now waiting for the new one to come

Thumbnail of user danielv197
Daniel V.
1 review
0 helpful votes
October 30th, 2019

The product said it included a opening tool, which it did and a free adhesive... Which it did not. However the camera works great, but market your products correctly if you are gonna say something, then do it.

Thumbnail of user jeremyh200
1 review
0 helpful votes
November 6th, 2019

Service was good some how I ordered the wrong one. Was looking for the Pixel 3a Im assuming the one I got is for the Pixel 2.

Thumbnail of user jerryh109
1 review
0 helpful votes
January 11th, 2018

The part arrived pretty quick and was the right part. However, it didn't work how I hoped it would. Being my first time trying to fix a LCD screen for an i pod though, I'm not sure if it was defective when I got it, if I did it wrong, or something else is wrong with the device. Anyways, it was worth the 20 bucks to try fixing it myself. I have resolved the issue by ordering a new i pod. Thanks Fixez!

Thumbnail of user robj107
1 review
0 helpful votes
September 3rd, 2019

I browsed quite a few different online stores, for a replacement display panel to repair my Google pixel 2 xl.
And each time I returned to Fixex. They weren't the cheapest option, but I believe I purchased a quality product, that I am currently using to tap my review in.

Thumbnail of user maddieh6
1 review
0 helpful votes
January 3rd, 2018

My rating is more for the fact the product did not come with in any instructions or adhesive.

Other than that its quality is great and works perfectly.

Thumbnail of user caseyw38
2 reviews
0 helpful votes
February 3rd, 2018

Packaging was good. Arrived on time glass is thinner than the original but seems every one I have changed the glass ws thiner than stock. Will say I have already dropped this phone a few times and no cracks. My biggest issue is the lcd was glued on just a tiny bit off barely see battery bar at the top of the screen.

Thumbnail of user benjaminj26
1 review
0 helpful votes
February 28th, 2018

Why even offer screen replacement without the frame? I had to re order because I didn't realize it didn't come with the frame.

Thumbnail of user anthonyb187
1 review
0 helpful votes
December 5th, 2017

Delivery was fast but luckily the loud speaker in my old mid frame still worked, because the one they sent didn't have a loud speaker.

Thumbnail of user tylero10
1 review
0 helpful votes
November 8th, 2017

One thing is with a Galaxy S8 screen/digitizer assembly, it had a little scratch on the black paint under the screen. The customer said he was ok with it so I installed it and there are issues. Just the noticeable scratch that will be under the screen.

Thumbnail of user marcl60
1 review
0 helpful votes
December 12th, 2017

Easy to work with. No email confirmation sent. No tracking number sent. DoD not come with pry tool that was advertised. Great product.

Thumbnail of user andresd15
1 review
0 helpful votes
November 20th, 2017

Fast shipping and delivery but the battery didn't come with an adhesive strip as promised. Everything else went well tho

Thumbnail of user davidl488
1 review
1 helpful vote
November 26th, 2017

Came earlier. But they sent me an email said the it was sold out that it was gone take a like three weeks before I get the idem. I'm inpressed it came so early

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About the business

Find brand new smartphone and tablet replacement screens and parts at affordable prices. DIY repair resources including tools, videos, and teardown guides.

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