Fixez

Fast shipping and a flawless transaction – exactly what you want in a cellphone part seller. Highly recommended!

I ordered a new screen for my iPad it came to me not working right so I called them. They want to pictures of the packing box and packing slip and everything else to show the damage. Then I paid to ship it back to get it replaced. They said it was damaged so they threw it out without even telling me. So I couldn't put a claim in to the shipping company, which they should've known better since they asked me for all that information in the first place. So in total amount about $300 dollars because they would replace a part that was not right, I did not save any of the packing materials to show me That it was actually damaged. I personally think they just didn't want to do anything for me. This is the worst customer service I have ever received from a company

The Honor 8 finger sensor, have a push switch built-in with tectile feel. What I received did not have that. It fit the phone well.

This company is one of those who their interest is make money no matter what. I make a purchase on September 9 I did review many times the item cuz I wanted to be sure gets the right parts for what I need, they told me that part was ok for what I need, but was wrong. I returned, they make me pay for the return, I paid $5.99 for shipping and on top of that they charge me 3.99 for "restocking fees, which is a robbery, I tried to dealing with them, but they refused to help I'm not recommending make any purchases on that "company"

High quality parts and efficient service, makes this cellphone part seller stand out. Highly recommended!

I'm not a big expert in hardware and computers, but I had slight issues while communicating with the customer support here. I needed to choose a graphics card for my bro as a present for his birthday. Me and agent failed to understand each other at first. Don't know, maybe it was a first-day guy or something, because the rest of the service was just excellent. No problem with a delivery or a part's quality. Thanks, my younger brother is happy playing new games with his top 1660Ti GPU.

Quality is paramount, and each component I purchased lived up to its promise. Quick delivery and responsive customer service make them my first choice for cellphone parts

Bought two USB dock/audio ports for my HTC M9 from FIXEZ. They shipped the wrong parts... expected me to ship them back at my cost before I could get a refund. Shipping costs were more expensive than the value of the parts. Fact is, FIXEZ took no responsibility for shipping me the wrong parts. From now on I deal with companies in China for parts... as I have done before... with 100 satisfaction. They guarantee they're shipments 100% and never at my cost. Shame on you, FIXEZ, I should not have to pay for your screwups.

Shipping, customer service, and ordering were amazing. However the screen was broken when I got it... Now waiting for the new one to come

With fast shipping and top-notch customer service, this seller has earned my trust. I will always recommend them!

This company might be great, but good luck if you get a faulty/damaged item. My first, and last time, I used them I received an iPad screen replacement with a faulty digitizer. Although the item was received from them faulty, I am responsible for shipping costs back to them? I will never use this site again and I warn anyone looking at buying from them. When you have to pay $30+ to send a faulty item back to them for an exchange, their prices are no longer competitive.

Part was not new as the worker and website claimed to be. Has signs of scuff marks scratches and finger prints and a hair behide the lc screen. I believe they are reusing or refurbishing their own items from working phones even though the item did work and seems to be operating normally and properly it just leaves a bad taste in my mouth

I took the shipment by myself i go to more then 150 KM, They did not but my mobile number in the shipment description

Reliable and efficient! I'm thrilled with the entire process. The website is user-friendly, prices are fair, and the part arrived ahead of schedule. Quality and service that you can count on

The part exceeded my expectations, and the swift delivery was a pleasant surprise. Trustworthy and efficient!

I bought sanitizer box with wireless charger built in
I pay $36 with shipping fee. I tested when I received it wasn't working, wireless charging keep beeping (charging and disconnecting sound)
Now sanitizer box when you press sanitation bottom sound comes sanitizing something but after second back to step one try few time no luck so
I contacted fixez same day I received the delivery
They issued return (not the return shipping label)
So I try to return from FL to LA coast me $14 to return postage I asked for return postage they say I have to pay for return
After one week when they received the returns they issued only $26 something, even it was their fault and defective product they gave me only $26
Are you kidding me fixez?
I ask why I'm getting only this much I pay $36 they said shipping charges not returnable, so
I lose $24 total ($10 shipping from there side and $14 when I shipped back to them)
This is not fist time now have decided never ever trust those Chinese people who sell fake and defective products
$#*! you fixes

I had a lot of recent issues arise with my charging port, tried everything like cleaning it, putting the cord a certain way, etc. But instead of sending it in to the company and paying $60+ for a replacement USB I did it myself for $10! Works perfectly and will be fixing my phone whenever it had issues, and if I need parts, Fixez is my go to website :). Happy customer.

Bought a replacement phone screen, and we're talking within the same minute of installing the new screen it broke easier than a tortilla chip. That is no exaggeration either. Contacted customer support who obviously said too bad so sad. Literally just flushing my money down the toilet would have been money well spent by comparison. Will never buy from them again.

We are a cell phone repair shop and we started ordering parts from these guys. From what we could tell the parts were quality and priced competitive. The problem with these guys is when you get a bad part or have to return they come up with excuses of why they won't credit or refund you. They also fail to respond to emails and chats online almost ignoring you. We had a Google Pixl 3A XL that we did a repair on and after 5 days the customer came back and said it had a line or bad pixel's in the display. No scratches or cracks or any sign of abuse. We then took it off as best we could and sent back as an RMA to FIXEZ. We were denied and said it was damaged and it was not. Filed a claim with the BBB even told them this was going to happen. No response. Won't order here anymore.

Ordered a replacement screen kit for my Samsung S10+ (300$) along with the installation kit they recommend getting.

So the kit does not include all you need to do the job, so I had to order more parts in order to get to work. I could/should have done a deep dive into what the kit included and how much of that was necessary but, I guess I assumed that if this was the kit that was recommended specifically for the screen replacement I was buying, that it would include all I needed (since every replacement screen I have ever bought always included everything needed for the job).

So once I got all I needed, I proceeded to remove my damaged screen (which was chipped and causing the odd freak out but was otherwise working) and installed the new one.

I have done many replacements of this type before so it was not new territory for me. When removing the old screen, because of the way it was cracked, it basically fell to pieces. The frame and the adhesive was holding together somewhat so once I pried it off, it fell to bits.

Installed the new one easily, (removing the old one is the "hard'" part) and booted up the phone.

The new screen looks good at first but then, started flickering, glitching and refreshing randomly for no reason.

I called in for support and they asked me for a screen shot from the phone to show them the glitching I am talking about.

Think about that for a min...

A screenshot, from the phone itself, to capture what's being displayed on the screen that is buggy...

Anyways, I offered to send a video instead but they "'don't support videos", which leads me to think they must be running their support offices from a cave somewhere, running dial-up.

After putting me on hold numerous times, finally they sent me an RMA form to return the screen. SO I NEEDED TO REMOVE THE SCREEN AND IT IN.

Meaning, I would be without my phone for weeks until they process the return.
Fine.

Only, their return policy states that items need to be free of any adhesive and be in their original packaging in order to qualify.

Since it is impossible to test and install a new screen without removing the package or getting it in contact with adhesive, I fail to see how this is not a scam.

They've ignored my pleas and just keep reading the policy back to me.

Seek out alternatives, as much as possible; these guys are crooks.

Screen fits and works perfectly as described. No issues and install was easy, took approximately 20 mins.

I recieved my purchase (iphone 6 display and new battery). If you take your time taking the phone apart and putting in the parts correctly, which is all demonstrated in the online video, you'll have a brand new working iphone 6.

Had a phone screen for a Moto G8 Power sent over that didn't turn on. Of course, I found that out after the install was completed by a certified retailer. Now they won't accept it returned because it needs to be sent back in new condition, which I told them was impossible to do since it needed to be removed from my phone. So I'm stuck with a defective piece of glass and ribbon cable that I paid $50 for and no way to recoup my costs and my phone repair job just ended up costing as much as my phone.