• Five Guys

Five Guys

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Overview

Five Guys has a rating of 3.94 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. Five Guys ranks 157th among Restaurants sites.

  • Service
    2
  • Value
    3
  • Shipping
    1
  • Returns
    1
  • Quality
    3
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
See all photos
How would you rate Five Guys?
Top Positive Review

“Great experience”

Nicole N.
5/6/22

There was a wait but to be fair there were ~15 people before me. I ordered a bacon cheeseburger all the way with no bun and no side with a regular drink and it was ultra delicious. It helped that I just came out of a 10-day fast but really, take a look at that picture and tell me if THAT doesn't look great! On a side note, I feel bad for those ordering delivery. Most of the people picking up orders had no insulated bags and those who had them didn't zipper them. Welcome to cold food.

Top Critical Review

“Their gift card support creates frustration”

BOB S.
2/28/22

If you ever have to deal with corporate... prepare for the fast shuffle. Trying to use their gift cards has been frustrating. Lately... a mess. Now finger pointing between corporate (they just sell franchises) their pos vendor and local owner and cashstar - their gift card processor.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user nicolen76
5 reviews
1 helpful vote
May 6th, 2022
Verified purchase

There was a wait but to be fair there were ~15 people before me. I ordered a bacon cheeseburger all the way with no bun and no side with a regular drink and it was ultra delicious. It helped that I just came out of a 10-day fast but really, take a look at that picture and tell me if THAT doesn't look great!
On a side note, I feel bad for those ordering delivery. Most of the people picking up orders had no insulated bags and those who had them didn't zipper them. Welcome to cold food.

Tip for consumers:
Just order what you like

Products used:
Bacon cheeseburger all the way with no bun and no side with a regular drink

Service
Value
Quality
Thumbnail of user bettyc623
1 review
1 helpful vote
August 10th, 2021

Five Guys is the only fast food of its kind that I'll eat now. The design of the restaurant allows customers visual access to much of the kitchen and prep areas, so I can honestly attest to the cleanliness of the store, generally speaking, each time I visit. The burgers are delicious, and there are more options for burger toppings then can usually be found in other stores selling burgers. I can't rave enough about the french fries! I love that they're made from potatoes as one would make fries at home, were one not too lazy (that one would be me).

I really have no complaints about Five Guys. As I said, that's the only place where I'll go for a burger and fries.

Thumbnail of user bobs1236
9 reviews
125 helpful votes
February 28th, 2022

If you ever have to deal with corporate... prepare for the fast shuffle. Trying to use their gift cards has been frustrating. Lately... a mess. Now finger pointing between corporate (they just sell franchises) their pos vendor and local owner and cashstar - their gift card processor.

Thumbnail of user alisons49
4 reviews
1 helpful vote
August 10th, 2018

Fries are mediocre and way too much. Its always clean and staff is always friendly also the food is tasty.

Thumbnail of user bobl118
11 reviews
9 helpful votes
May 7th, 2023

23.00 for a burger, small fries small soda. And horrible. Get McDonald's for superior food and price.

Thumbnail of user logan.saylor
3 reviews
15 helpful votes
September 1st, 2023

Ok I really love five guys, for one the fries are actually real unlike most places, and the burgers remind me of my childhood, but I have one problem and that's the prices, a small cheeseburger is almost 9 dollars, which really is a kick in the $#*!(not to sound like a cheapskate.). If it weren't for the $#*! shriveling prices, I would have given this place a 5.

Tip for consumers:
Eat here

Products used:
My huge white hair cheeks mixed with my long hairy crack

Value
Shipping
Returns
Quality
Thumbnail of user jamesbrownofficial1991
1 review
0 helpful votes
March 2nd, 2024

One of the best places for a quick burger. A pretty good rival to McDonalds/ChickfilA. If you are looking for a juicy burger, get to Five Guys asap boysss

Service
Value
Quality

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