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Fitment Industries

How would you rate Fitment Industries?
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Colorado
1 review
0 helpful votes
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Great experience
October 15, 2020

My car is a 06 Nissan350Z roadster and as a car enthusiast I made my research and decided to run a set of Kansei Tandem. I think they give a classic modern good looking style to my ride. Then hit the wall when it comes to tires and wheels width, back spacing all of that. More research about it but still not happy decided to make contact via their website, promptly had an answer of Zach that did not rest to make me comfortable with my decision. After a couple emails changed I was ready to it. What really got me impressed is the fact that they are ready for you no matter what time it is, I sent this email past 9pm and they were there. After the purchase by the moment I placed the order I got some messages thanking me to choose them and how to proceed for tracking information. The felling I have is, this company is legit! They are so professionals and care for the customer. Shipping and mounting free, couldn't ask for more. Very well recommended. Looking forward to make business again!

Date of experience: October 14, 2020
Jacob W. Fitment Industries Rep
over a year old

Bruno - Thank you for taking the time and sharing this, we're incredibly happy to see this! If you ever need anything please reach out!

New York
1 review
0 helpful votes
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Shoutout to Alex, an employee who reached out to me directly to notify me that with the wheels I just purchased, the factory lugnuts wouldn't fit. I completely forgot to get new lug nuts so his reminder was clutch. I was even able to call him directly and we discussed my options and he sent me a direct link to a set of lug nuts that would fit perfectly on my new wheels. It was clear that these guys are at the top tier of their field and are really able there to help their customers, not just take their money. Overall great experience and I'm a very happy customer!

Date of experience: March 2, 2021
Jacob W. Fitment Industries Rep
over a year old

Giovanni - We're so happy to hear about your experience, thank you so much for taking the time to share!

Ohio
1 review
0 helpful votes
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100% Satisfaction
January 18, 2022

From start to finish, the process was simple. Tell them about your ride what is has, what it doesn't have, and what you are wanting it to do. They show what can fit from no modding to serious modding. Shipping was fast, product was delivered safely. Everyth8mg was simple, and all smiles after a few hours of adjusting the fit and function. FITMENT INDUSTRIES for the win.

Date of experience: January 18, 2022
Carlo S. Fitment Industries Rep
over a year old

We're happy to hear that, Joshua! Thanks for the feedback!

New Jersey
1 review
0 helpful votes
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I ordered Kansei Corsas mounted and balanced. I also opted for ceramic coating and new lugnuts which was convenient. One thing I found a little difficult was selecting the options I wanted to add, but overall a good experience.

Date of experience: April 2, 2020
Jacob W. Fitment Industries Rep
over a year old

Brennan, thank you for leaving such a great review! Your support is greatly appreciated!

California
1 review
1 helpful vote
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Jeremy Vogel helped me with my wheel set up. Today, I ordered the Ferrada F8 wheels for my Staggard set up on my 2019 Camaro SS. He was extremely polite and helpful. He made buying wheels extremely easy and buying wheels is never easy. These wheels seem to be the dopeness. Just wish they had a blue finish. If my set up goes as planned when I receive my wheels I'll be more then happy to give more of my business to Fitment industries. I'm going for that flush look.

Date of experience: May 15, 2023
Carlo S. Fitment Industries Rep
over a year old

Thanks for the feedback, David!

California
1 review
2 helpful votes
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Totally Incompetant
September 3, 2021

Beware! Purchased a full set of wheels and tires. They sent them in multiple deliveries with the wrong lug-nuts. Called and notified them. Stated they would send the correct ones. Wait a few weeks - nothing. Called again (when you can finally get someone to answer) and got told they didn't have that color so what color did I want. Really? It took you weeks and me calling to find out where they are to hear you didn't send anything or contact me to say you made a mistake again and needed to know the color? So, finally they are sending the right ones, or so I thought. After contacting again, asking for tracking information, they claim they must have gotten lost and will send out again. Upon arrival, finally, they are AGAIN the wrong ones. Same as before. So I call again. Finally, I get told they don't carry the ball lug-nuts only conical. Well no kidding! Thanks for finally answering honestly and stopping the games. I am done. My $1,000 new wheels and tires still sit in the lot (covered) for a month and a half. I will be paying for the correct ones somewhere else obviously. NEVER going to be a customer again or recommend to my customers this company. If I could give a zero I would for their total lack of customer service and apparently knowledge of something as basic as lug-nuts. Pathetic.

Date of experience: September 3, 2021
Jacob W. Fitment Industries Rep
over a year old

Abigial - There clearly was a large amount of disconnect on your order and we deeply apologize for this. Could you please reach out to us at sales@fitmentindustries.com ATTN Jake so that we can get this resolved asap? We look forward to a quick resolution on this! Thank you.

Texas
1 review
0 helpful votes
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Never bought wheels but man do I sure love all the content and videos. Hopefully when the pandemic is over I can purchase my wheels. Until then I will keep entering giveaway. You guys rock.

Date of experience: April 3, 2020
Jacob W. Fitment Industries Rep
over a year old

Mike, we're so happy you enjoy our content! We look forward to working with you on a purchase!

Florida
1 review
0 helpful votes
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Happy With Product but Poor Delivery
March 17, 2022

The shopping experience was great. I spoke with Matt on the phone and we worked together to get the fitment I was looking for and it came out great on the car. However. I was dissatisfied with the delivery. I live in a condo and the driver said he wasn't allowed to bring it up to my door at least. He left it at the front of my building. At the time I wasn't available so I wasn't home and my wife that just had a baby had to bring them upstairs which was horrible. Everything I ever order from any other company delivered it straight to my door or even inside my condo depending on the size of package. You can't expect everyone who live in condos and apartments to be able to carry 4 wheels/tires to their own door after spending so much money.

Date of experience: March 17, 2022
Carlo S. Fitment Industries Rep
over a year old

Thanks for the feedback, Andre. We appreciate it.

Hawaii
1 review
0 helpful votes
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Shipment wasn't upfront
July 22, 2022

The problem I had with Fitment industries was that their shipping fee wasn't upfront. If I knew how much they were going to charge me for shipping I would have cancelled my order but couldn't since I wouldn't get full refund for my order

Fitment Industries attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 22, 2022
Jacob W. Fitment Industries Rep
over a year old

Jenell - We do apologize for any misunderstanding as our shipping is free in the lower 48 States. Anything outside of that does incur an additional fee. We are happy to have this quoted prior to your purchase and you are more than welcome to reach out to our customer service team for questions regarding this. Thank you.

Pennsylvania
1 review
0 helpful votes
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Helpful folks and an easy to use web site. I received my total order in 5 days including a weekend. All came in proper packaging. It was a good experience. Thank you guys!

Date of experience: March 17, 2020
Jacob W. Fitment Industries Rep
over a year old

Jeremy, great to hear! Thank you so much for sharing your experience!

California
1 review
0 helpful votes
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Coilover order
July 14, 2022

Great shipping time, received in about 5 days including weekend! Couldnt have asked for a better turn around time, appreciate the quickness and quality.

Date of experience: July 14, 2022
Carlo S. Fitment Industries Rep
over a year old

Thanks for the feedback, Jorge!

Washington
1 review
0 helpful votes
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Rad reps
February 26, 2022

It was pretty good. The shipping company tracking info went down, because they were updating their website, but that's not FI's fault, and they still came 4 days earlier than quoted.

Date of experience: February 26, 2022
Carlo S. Fitment Industries Rep
over a year old

Thanks for the feedback, Daniel!

Canada
1 review
0 helpful votes
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Fitment industries check out
May 8, 2022
Updated review

Was confusing at first but managed my way through. They even reached out to me to clear some concerns i had. Great customer service! You can tell they certainly care for their customers.

Date of experience: April 8, 2022
Joey M. Fitment Industries Rep
over a year old

Shauldon - We're sorry you were unsatisfied with the shipping cost related to your order. We always try to provide the most cost efficient and sensible shipping as we possibly can, and we can understand the added cost of shipping to certain areas of the country can be frustrating. We're going to reach out to you directly to discuss this further. Thank you!


Quick and easy to find wheels i needed asap
April 8, 2022
Previous review

Quick and easy to find wheels i needed asap

Date of experience: April 8, 2022
New York
2 reviews
0 helpful votes
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Easy
March 21, 2022

Easy to order, came faster then it should have. Product is in good shape well packaged. And kept me updated on the orders whereabouts the whole time. I have zero complaints. Thank you

Date of experience: March 21, 2022
Carlo S. Fitment Industries Rep
over a year old

We're happy to hear that! Thanks for the feedback, Kevin!

Colorado
1 review
0 helpful votes
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2nd purchase
April 21, 2020

Fitment Industries custom service and selection is amazing even when issues come up they do what's best for the customer it's what has brought us back for a second purchase!

Date of experience: April 21, 2020
Jacob W. Fitment Industries Rep
over a year old

Tony, thank you for your kind review! We certainly appreciate your continued support!

New York
1 review
0 helpful votes
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Awesome!
July 4, 2022

Shipping and delivery was much quicker than expected! Wheels were delivered with no issues and packaged safely. Look awesome on vehicle. Can't recommend enough!

Date of experience: July 4, 2022
Carlo S. Fitment Industries Rep
over a year old

We're happy to hear that, Katherine! Thanks for the support!

Illinois
1 review
0 helpful votes
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Coilovers
March 4, 2020

Asked Zach about spring rates for coilovers. Yeah he was pretty nice so I bought some nice fortune autos. Also found out dont leave 150 pounds of sandbags in your trunk they will blow ebay coils...

Date of experience: March 3, 2020
Jacob W. Fitment Industries Rep
over a year old

Connor, thank you for the great rating! We're glad you enjoy your new coilovers! Thank you for your support.

Ohio
1 review
0 helpful votes
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Good work low hassle
March 15, 2022

Reached out to me multiple times throughout the order process about how things were coming and if I wanted certain things done with my tire an wheel package

Date of experience: March 15, 2022
Carlo S. Fitment Industries Rep
over a year old

Thanks for the feedback, Wesley!

New York
1 review
0 helpful votes
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Black curva 300 rims Audi s4
April 19, 2022
Updated review

Straightforward clean elements
Shopping was easy you can go into the website not knowing exactly what you need and find it great way to make your car have that Style you want

Date of experience: March 20, 2022
Jacob W. Fitment Industries Rep
over a year old

John - We do apologize that you have since had issues with your order after your original review and we hope to find the source of this. We always strive to provide our customers with a positive experience and we'll be reaching out privately to address this with you. We'll be in touch! Thank you.


Straightforward clean elements
February 26, 2022
Previous review

Straightforward clean elements

Date of experience: February 26, 2022
Texas
1 review
0 helpful votes
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Perfect fitment
January 9, 2022
Updated review

Shopping experience was excellent easy to navigate all the wheels were well detailed with sizes bolt patterns etc so I knew exactly what I was ordering. I'll definitely be back for more.

Date of experience: January 9, 2022

Shopping experience was excellent easy to navigate...
December 29, 2021
Previous review

Shopping experience was excellent easy to navigate all the wheels were well detailed with sizes bolt patterns etc so I knew exactly what I was ordering. I'll definitely be back for more.

Date of experience: December 29, 2021

Overview

Fitment Industries has a rating of 3.2 stars from 948 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires and youtube channel. Fitment Industries ranks 6th among Tires sites.

service
229
value
109
shipping
109
returns
78
quality
509
This company responds to reviews on average within 1 day

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11,629 reviews