Fit-tronics.com has a rating of 2.08 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fit-tronics.com most frequently mention customer service problems. Fit-tronics.com ranks 1015th among Electronics sites.
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Great store, second order and no complaints. I like the free shipping option and we could not find a better price anywhere online
I ordered a fit bit and still have not received it. I was reading the reviews below and they sent me the exact same message they sent Katie. Hi Maria-This order shipped on the 6th by USPS Parcel services 7-10 business days standard (minus weekends and holidays) - 2355 4326 0607 7544 4436 -the insurance/delivery confirmation info, standard tracking is not included with free shipping: Delivery confirmation info updates on delivery scan. You should be receiving all by 8/20 - thanks. It is a total scam. Please be careful. I filed a claim with PayPal and hoping to get a full refund. Ill try and write an update for you guys
Customer service was excellent. Shipping time moderate, the prices are good, but the service is better then other sites ive ordered from.
Tip for consumers:
upgraded the shipping if you need your order the same week.
Thanks for the review Adam - fitworld