FirstTutors Reviews

How would you rate FirstTutors?

Top Positive Review

“Very solid website, doesn't rip off parents or tutors”

Joe M.

7/25/22

I've been a tutor on first tutors for several years now and prefer it to any other platform that I've worked with. The main reason for this is that they don't charge a percentage fee of lesson payments. On many other platforms, parents will pay £40/hr, the tutor receives £24/hr, and the platform pockets the rest. Over time, these fees really add up. First tutors offers a fair one-off cost for matching parents with tutors which ensures that they're getting their money's worth.

Top Critical Review

“Unprofessional and money driven.”

mel r.

10/8/21

Terrible customer service and unsatisfactory complaints process. Yoiu cannot speak to any chosen tutor unless you pay the fees first. You cannot pay the fees unless you book the tutor and you cannot speak with the tutor beforehand to discuss your requirements, so you have no idear of the suitability. It is shocking that this company s allowed to continue with their bad practices and unprofessionalism. They just want your money. Stay away.

Reviews (45)

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Q&A (6)

Question:

Are firsttutors good? Are firsttutors good?

Answer:

Excellent. However, it is important to read through all the information tutors give, and to engage in a full dialogue with a potential tutor. Look for 'danger' signs. Spelling and grammar mistakes; punctuation errors; cliches; oddities of expression; unidiomatic writing; 'extravagant' writing. Make sure qualifications have been verified and are appropriate. Look for teaching experience and expect specific and detailed career history. Avoid those without experience over a number of years of teaching in schools. Check fees carefully. First Tutors do all they can to check tutors, but it is the responsibility of the parent to read carefully, and with a critical eye, what tutors have written about themselves.

By Martyn L. over a year old

See more answers (2)

Question:

Hi, i need to speak to someone on the phone. i've tried repeatedly to get through ( +44845 224 8294) and it just beeps. please send the correct number Hi, i need to speak to someone on the phone. i've tried repeatedly to get through ( +44845 224 8294) and it just beeps. please send the correct number

Answer:

Dear Keshia, We do not offer telephone support at present. If you use the contact form at the bottom of the website or email enquiries@firsttutors.co.uk, a customer service representative will get back to you promptly to help answer any questions you may have. We aim to reply to every enquiry between 9am-9pm within 60 minutes. Kind Regards, First Tutors

By First-Tutors c., over a year old

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Question:

I would like to have an idea of the cost for maths tutor per hour. i would like to retain a maths tutor over the summer. I would like to have an idea of the cost for maths tutor per hour. i would like to retain a maths tutor over the summer.

Answer:

Dear Winifred, Thank you for your question. The average cost of tuition varies dependant on your location. All of our registered tutors set their own hourly rates and we offer a broad range of tutors offering various subjects at different levels. If you visit our home page and search your requirements, you will be shown a list of tutors in your local area - and the cost they are changing for an hourly rate. If you would like to discuss this in further detail, please do not hesitate to contact our customer support team and we will be happy to assist you. Kind Regards, First Tutors

By First-Tutors c., over a year old

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Question:

My account was suspended. what can i do about this? My account was suspended. what can i do about this?

Answer:

Dear Tom, Please contact customer support regarding your account suspension and we will be able to look into this matter for you. Kind Regards, First Tutors

By First-Tutors c., over a year old

Question:

İ want to meet with tutor how can i make the payment and how much İ want to meet with tutor how can i make the payment and how much

Answer:

Dear Halide You can contact as many tutors as you wish for free and discuss all tuition needs through our system via your member's area. Once / if you decide to go ahead with a tutor and they have accepted your request, you can purchase the tutor's contact details. One intro fee per tutor's contact details is required. When your chosen tutor accepts a purple 'Release' button will appear to the right of their name. You will need to click this button to go through the payment pages. Once payment has been received both parties will be sent the relevant contact information. If this option is not available you may need to prompt them to accept your request first. If you have any further problems regarding this, please contact customer support and we will be happy to help. Kind Regards, First Tutors

By First-Tutors c., over a year old

Question:

I am in uk for the summer and i would like to have an idea of what it would cost per hour for a maths teacher.

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From the business

First Tutors is a multi-national private tuition broker helping students find the best home tutors and private tutors across the world! Find private tutors in your country for all subjects and levels.

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First-Tutors c.

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Overview

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Positive highlights

Critical highlights

“Very solid website, doesn't rip off parents or tutors”

“Unprofessional and money driven.”

Reviews (45)

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Q&A (6)

Are firsttutors good? Are firsttutors good?

I would like to have an idea of the cost for maths tutor per hour. i would like to retain a maths tutor over the summer. I would like to have an idea of the cost for maths tutor per hour. i would like to retain a maths tutor over the summer.

My account was suspended. what can i do about this? My account was suspended. what can i do about this?

İ want to meet with tutor how can i make the payment and how much İ want to meet with tutor how can i make the payment and how much

I am in uk for the summer and i would like to have an idea of what it would cost per hour for a maths teacher.

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