• Fist Premier Home Warranty

Overview

Fist Premier Home Warranty has a rating of 3.6 stars from 97 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fist Premier Home Warranty most frequently mention customer service. Fist Premier Home Warranty ranks 159th among Home Security sites.

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This company does not typically respond to reviews

Positive reviews (last 12 months): 79.3%
Positive
73
Neutral
0
Negative
19
3
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How would you rate Fist Premier Home Warranty?
Top Positive Review

“Save me a ton of money”

Mark L.
1/28/24

First premier is the home warranty you can rely on, they also save me a ton of money on Black Friday savings.

Top Critical Review

“Don't be Fooled by First Premier Home Warranty. THEY LIE, CHEAT, STEAL, SUCK”

C K.
5/13/24

You will regret signing up with First Premier Home Warranty. The 5 star reviews given to FPHW are solicited fake reivews. Read the real ONE STAR reviews from unhappy customers to know what you are in for if you 'donate' your hard earned money to the crooks at First Premier Home Warranty. We purchased 5 warranties from them, never got a $ from any claim we made. They would not let us cancel, did not send back any of our money. They are CROOKS.

Reviews (97)

Rating

Timeframe

Other

Thumbnail of user markl3478
1 review
0 helpful votes
January 28th, 2024

First premier is the home warranty you can rely on, they also save me a ton of money on Black Friday savings.

Thumbnail of user jeffi623
1 review
0 helpful votes
January 28th, 2024

I had a microwave claim with first premier the customer service was top class they did a great job.

Thumbnail of user terryv354
1 review
0 helpful votes
January 29th, 2024

We are very pleased with their service. They took care of the problem quick and they provide high-quality vendors.

Thumbnail of user jonathang1152
1 review
0 helpful votes
January 28th, 2024

First premier made my life so much easier, the technicians came out and fixed my water heater hassle free, I will recommend them to my neighbors.

Thumbnail of user robertt3901
1 review
0 helpful votes
January 26th, 2024

Our First Premier home warranty gives us peace of mind, it's an investment we'd make again and again.

Thumbnail of user bradya46
1 review
0 helpful votes
January 29th, 2024

The customer service is unbeatable, I spoke with Frank for my microwave issue is followed up, ensure the technician will take care of it which he did, 5 stars for them!

Thumbnail of user brendaw2021
1 review
0 helpful votes
January 23rd, 2024

However you still need work, they are here. I love it and cannot recommend it enough. Fist Premier Home Warranty is absolutely epic platform.

Thumbnail of user randye371
1 review
0 helpful votes
January 23rd, 2024

It's a top platform, especially considering it's a free and open source. I recommend it anyone. Just loved this and thanks.

Thumbnail of user michaels12490
2 reviews
1 helpful vote
February 2nd, 2024

The customer service the most rude and unprofessional. I have been waiting 3 days to put someone to come out and service my dishwasher the company that first premiere supposed to have had to come out has been lying ever since Monday. 01-29-2024. They need to listen in on Customer service calls. They would not let speak to a manager or Supervisor. But first Premier Home Warranty doesn't have a Problem with getting my monthly payment.

Thumbnail of user williamj2384
1 review
0 helpful votes
January 28th, 2024

I am a first time customer and I am very impressed with their service. Will definitely recommend.

Thumbnail of user williamm6067
1 review
0 helpful votes
January 28th, 2024

I had a washer break down on Tuesday morning and they were able to replace with a new one on Friday morning installed as well, would recommend.

Thumbnail of user gregorym1385
1 review
0 helpful votes
January 29th, 2024

I just fall in loved by their work. They are so humble, I got refer from my sister and they nailed it.

Thumbnail of user genem334
1 review
0 helpful votes
January 26th, 2024

Great platform, really superb and every single one it's making it better and better. Great job.

Thumbnail of user benjaminm915
1 review
0 helpful votes
January 26th, 2024

I love Fist Premier Home Warranty and also this great companion platform. Just keep up the good work.

Thumbnail of user danielo1525
1 review
0 helpful votes
January 23rd, 2024

Really good. I recently discovered something new & that's what inspired this review. Although it deserve 5 star.

Thumbnail of user toddm1104
1 review
0 helpful votes
January 29th, 2024

Quick response and easy to work with. They fixed my plumbing problem with a day, the customer service is exceptional I'll recommend to anyone that is looking for a plan.

Thumbnail of user refugiok4
1 review
0 helpful votes
January 28th, 2024

Awesome experience with Jake, he was very clear and patient and answered all my questions.

Thumbnail of user carlost359
1 review
0 helpful votes
January 25th, 2024

No stress, no worries, First Premier takes care of your home so you can relax.

Thumbnail of user randalh78
1 review
0 helpful votes
January 23rd, 2024

Quick and professional service technicians – First Premier partners with the best in the business.

Thumbnail of user abhijits18
1 review
0 helpful votes
January 11th, 2024

Beware before you spend any time and money with this company. They were not able to send a simple diagnosis report to me for over a week and still pending. I have been calling their customer care everyday and just receive the same answer ("we will send it by tomorrow"). I wonder if they cannot be emaling a report which is probably the simplest of the things, how can they be trusted to do anything else. This company is junk and sucks big time. PLEASE DONT USE ANY SERVICES from this company

Thumbnail of user jacksonk98
1 review
0 helpful votes
January 28th, 2024

So at first i had so much questions weather i should or shouldn't and finally I took my policy out Best decision I'd ever made, I love the way they handled my claim within 2 days my washing machine my back up and running.

Thumbnail of user briane1386
1 review
0 helpful votes
January 28th, 2024

The service gives me peace of mind when I need repairs, the customer service is exceptional, very professional and prompt.

Thumbnail of user terryj916
1 review
0 helpful votes
January 28th, 2024

I had a oven claim,I spoke with Brenda she took in the claim and scheduled my technician all this was done with 24hrs the problem was fixed the day after everything was so smooth my oven was back up and in no time thank you first premier.

Thumbnail of user christopherh2310
1 review
0 helpful votes
January 23rd, 2024

Efficient claims processing – First Premier makes home repairs hassle-free! They made a day.

Thumbnail of user curtism427
1 review
0 helpful votes
January 29th, 2024

This company has been good they have covered my items when I had a claim, there was no delays I would recommend them to everyone that is looking for a home warranty plan.

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Vince W.
Typically does not respond to reviews

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