Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessFirst Editing has a rating of 3.3 stars from 61 reviews, indicating that most customers are generally satisfied with their purchases. First Editing ranks 206th among Writing Other sites.
No critical highlights yet
Hi Lee Ann. Thanks for the excellent editing job. I'll let you know about the publication day of my book, as you were a important part on this journey.
As an aspiring author, I was excited to find FirstEditing to assist me with the editing of my manuscript. However, my experience with them turned out to be deeply disappointing and frustrating, prompting me to share my negative review as a cautionary tale for potential customers. My initial interaction with FirstEditing started off on a positive note when I received a professional editing sample and was provided with an offer for Story Coaching and Developmental Editing at a reasonable price. Feeling confident in their services, I decided to proceed with them for the editing of my manuscript. To my astonishment, when I inquired about the pricing and attempted to place my order, the cost had suddenly skyrocketed without any justifiable reason. The price for the same level of editing, which was initially reasonable, increased significantly, leaving me bewildered and feeling deceived. This unjustified price increase left me with serious doubts about the integrity and transparency of FirstEditing's business practices. In addition to the pricing issue, the responses I received from their administrative staff, specifically from Kathy Hatter, were shockingly rude and unprofessional. Instead of addressing my concerns with empathy and understanding, I was met with condescending and dismissive replies. The lack of respect and courtesy shown in their responses only added to my frustration and disappointment. Furthermore, there were inconsistencies in the services offered, which raised concerns about their attention to detail and dedication to providing quality editing. The sudden change in editing levels and the failure to provide a valid explanation for the price increase left me with a sense of distrust in their commitment to providing excellent editing services. I had initially chosen FirstEditing because of their experienced editors, particularly Joanne, whom I was keen to work with. However, the whole experience has made me lose faith in the credibility of the team and their ability to deliver on their promises. In conclusion, my encounter with FirstEditing has been a regrettable one, marred by unjustified price increases, rude responses, and a lack of transparency in their business practices. As a potential customer, I would advise you to be cautious and consider other options before entrusting your valuable manuscript to FirstEditing. There are numerous other editing services available that are more reliable, transparent, and respectful of their clients. I hope my review serves as a warning and encourages FirstEditing to reevaluate their pricing policies and communication practices to provide a better experience for future customers. Sincerely, Michael Tom.
Good- just last job missed a number of things- caught a number of things- GREAT- but somethings were not correction
I really liked your service overall. Sometimes the contacts were confusing and you quickly answered the confusion. The word count differed between the "estimate" and the final charge. Of course that is always a bit distasteful. Overall, though I am quite happy. Your service is really fast. Thanks, DKL
Earlier today I went on your website to research information. Kathy in customer service immediately had me chatting with her. She guided me through the steps for a free sample successfully. Within a hour Alison my editor had e-mailed me my edited sample back, with corrections. Lee Ann shortly called me to follow up to make sure I received Alison's corrections. So far I've had a great experience with your service. I look forward working with your knowledgeable editors in guiding me in my writing endeavors. Even though Alison wasn't able to continue with me, I am very happy with the editor Ken at the moment. He seemed interested in my project and provided good suggestions.
The services is good.
the editor is good at English writing and programming. However, he/she maybe not professional on my research. For example, "place" is a specialized word of Petri nets, he/she replace it with "location".
Still, thanks so much for improving my english writing.
I have used the service before and I am happy with it. The web page seems a little busy, making it slightly tedious to navigate; but, other than that it is well done.
I have found the service to be friendly, the user friendliness of the site quite satisfactory and the capacity to get what I need perfect!
I received my edited manuscrips much sooner then I expected, so that was a real good surprise. I am now reading the whole book and looking at the suggestions of my editor. So far, I'm very pleased with her work and would certainly recommand FirstEditing to other potential clients.
Have only had a very brief scan. First opinion is, just what I was hoping for.As a debutant author, I am much encouraged and moved by Dr. Vondas feedback.
Thank you Heather and please thank Christine for the fast turn over. I look forward to a continued business relationship as we add more books to the Life with Patty book collection. Fingers crossed for a successful marketing strategy and launch thank you very much guys all the best. Rob Doyling
The staff were very accessible. They emailed back right away. I am looking forward to receive my edited work.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.