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  • FirstDealMax

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Overview

FirstDealMax has a rating of 1.8 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. FirstDealMax ranks 196th among Mobile Accessories sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
See all photos
How would you rate FirstDealMax?
Top Positive Review

“Great service fast shipping”

Norma L.
12/17/20

I ordered a set of AirPods and a leather case for it. Everything got here fast and I was sent email and texts to update me every step of the way. My first order went perfect I would recommend them to anyone looking for iPhone accessories which seems to be their specialty for their store. A+

Top Critical Review

“Fake Airpods and other products malfunction”

Jesse L.
4/11/21

These people are by far the worst electronics business I have seen. They sell counterfeit products like the airpods and claim them as real and their other products (chargers, wires, etc...) all malfunction very quickly. Buyer beware. DO NOT TRUST THESE PEOPLE.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user jessel168
1 review
0 helpful votes
April 11th, 2021

These people are by far the worst electronics business I have seen. They sell counterfeit products like the airpods and claim them as real and their other products (chargers, wires, etc...) all malfunction very quickly. Buyer beware. DO NOT TRUST THESE PEOPLE.

Tip for consumers:
Never use this site.

Products used:
Nothing. I had to call my bank for a refund. At first I asked for a refund from these scammers, and when they were unresponsive, I had to go to my bank and ask for the refund. Usually the bank asks for proof and other things and also contacts the merchant. This place blocked my account when I got the bank involved, but thankfully I was able to screenshot all the proof I needed for my refund. Do not buy from them at all.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bretg16
1 review
0 helpful votes
January 24th, 2021

Short version: Stay away from this sketchy seller - questionable sales practices and no post-sale communication or support.

I purchased Apple Airpods Pro (Latest Model): Complete Set with Wireless Charging Case (product listing) from FirstDealMax. Received reassuring update email updates and eventually the delivery. I bought these to replace previous genuine (bought from Apple) AirPod Pros I had lost. I knew how real AirPod Pros were supposed to sound and work.
Bottom line is the "Airpod Pros" from FirstDealMax came in a plastic pouch (no Apple box)... no big deal. The charger and pods were missing the serial number and correct model number stamps (pictured). Sound was inferior and device connectivity was not as streamlined as genuine AirPod Pros. I attempted to contact FirstDealMax via their web submission form, reply to their support email address and finally called the phone number which just refers the caller back to the website to submit concerns. No response - crickets. Finally submitted charge dispute with VISA for counterfeit product.

Stay away from this sketchy seller - questionable sales practices and no post-sale communication or support. Willing to change opinion if they respond and act responsibly.

Tip for consumers:
Avoid - see my review

Products used:
Apple AirPod Pro (advertised)

Service
Value
Shipping
Returns
Quality
Thumbnail of user normal112
1 review
0 helpful votes
December 17th, 2020

I ordered a set of AirPods and a leather case for it. Everything got here fast and I was sent email and texts to update me every step of the way. My first order went perfect I would recommend them to anyone looking for iPhone accessories which seems to be their specialty for their store. A+

Thumbnail of user camerona79
1 review
0 helpful votes
January 21st, 2021

Don't buy anything from here. You will get the item. Good price. But it won't work. Got some AirPods and the sound work but when you talked to people it sounded like you were far away. Don't trust any review that says these people are trustworthy it's probably just them writing they're own reviews. You've been warned. Shop at your own risk.

Products used:
AirPods

Service
Value
Shipping
Returns
Quality
Thumbnail of user stuarts200
1 review
0 helpful votes
December 21st, 2020

It has been 5 days since card was charged and NO info on when this item will be shipped. No info at all
No way to contact these people by phone and etheir web site says email response is up to 72 hours - that is 3 frickin days! Not sure this business actually exists

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