• FirstCry

FirstCry

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Overview

FirstCry has a rating of 1.95 stars from 152 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FirstCry most frequently mention customer care, return policy, and bad experience problems. FirstCry ranks 318th among Baby sites.

  • Service
    63
  • Value
    60
  • Shipping
    61
  • Returns
    59
  • Quality
    57
Positive reviews (last 12 months): 11.1%
Positive
5
Neutral
1
Negative
39
95
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I m troubling with return no customer care available for taking call i m tring from 1 week.
How would you rate FirstCry?
Top Positive Review

“Good product”

Ananthi r.
3/13/24

I ordered dresses for my son. It's very good quality and reasonable price. Now I am also order two dresses for my daughters. It's has very good quality

Top Critical Review

“Worst customer care and services”

Ajay M.
2/19/24

I had ordered a stroller which I want to return it back. Spoke to executives multiple time and they have pissed me off. Attached are the order details and return policy for this clearly returnable product. I tried everything to explain the executive but they unable to even understand the least. I am again raising the return request and if it does not get processed, I am uninstalling the firstcry app in my mobile. And if need comes I am ready to fight it in consumer courts.

Reviews (152)

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Reviews that mention popular keywords

customer care (31)
Thumbnail of user avadhootlikitha
1 review
0 helpful votes
November 11th, 2023

As I had ordered a product for my Son's annaprashana with annaprashan ceremony hanging swirls n banner i finished the ceremony much earlier... So was not in need of that anymore, though it was a non returnable product Mr Keshav helped me with it for a return as the pack was unopened...

Thumbnail of user happys432
1 review
1 helpful vote
September 21st, 2020

The range and affordability are unmatched. Yes there are things that could be better, but my overall experience with firstcry has been very positive.

Thumbnail of user rajalakshmis
1 review
9 helpful votes
February 3rd, 2019

I bought kitchen toy for my 3yrs old daughter am satisfied with that. It has lock in suitcase type good to organize. And also I bought make up kit it don't have lock. Not bad

Thumbnail of user adityav6
1 review
0 helpful votes
August 10th, 2018

Best fashion online store for my little girl. Products quality is too good. Reliable trustworthy site, simple and easy to operate. It's a great site for moms if anyone cannot go out for shopping.

Thumbnail of user aravinds4
3 reviews
1 helpful vote
October 6th, 2018

Lot Very good options for babies lots of varieties in toys, clothes and accessories. But little bit expensive.
All offers are same there online site and all stores. Good management.

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About the business

Firstcry.com - Asia's Largest Online Shopping Store for kids & baby products. Buy baby care products, toys, diapers, clothes, footwear, strollers, car seats, furniture and more with Free Shipping & Cash on Delivery (COD) options.

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