2 reviews for Fire Wire Media are not recommended

These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.

Diana B.

Michigan

2 reviews

0 helpful votes

IT DOES NOT GET ANY WORSE THAN THIS COMPANY! STAY AWAY!

March 22, 2017

GO SOMEWHERE ELSE! YOU'VE BEEN WARNED!

FW Electronics S U C K S - DO NOT ORDER FROM THEM e v e r!

Date of experience: March 22, 2017

Jason W.

New Jersey

2 reviews

1 helpful vote

ZERO STARS! STAY AWAY FROM THEM

July 25, 2016

I ordered on 7/4/16 and received an email stating my order was shipped on 7/6/16. After a few days, I inquired if there was a tracking number and they told me no, but my items would be delivered by 7/20/16. I inquired again on 7/21/16 after no delivery. I was told they were escalating with USPS to get a tracking number. A day later, after another email, I was given a tracking number, which had a ship date of 7/22/16! THAT IS TWO DAYS AFTER IT WAS SUPPOSED TO BE DELIVERED! I followed the tracking number and it went from Encino, CA to West Palm Beach, FL. I live near Houston, TX, so I thought that was a little weird, but continued to follow and it was delivered this morning, to someone in Fort Pierce, FL! I don't nor have I ever live in Fort Pierce, FL! Here is the tracking number I was given for proof. https://tools.usps.com/go/TrackConfirmAction?tLabels=**************935

I ask for my money back and heard nothing from Fire Wire Media in a timely manner. I had to dispute the charge with PayPal in order get a refund. These people are shady and I recommend everyone BEWARE! I will NEVER order from them again and i recommend NO ONE ELSE ORDER FROM THEM! HORRIBLE CUSTOMER SERVICE. They did not even dispute my claim with PayPal, so they knew they were in the wrong.

Date of experience: July 25, 2016