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Claim Your BusinessFingerHut has a rating of 1.23 stars from 236 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FingerHut most frequently mention customer service, credit score, and business days problems. FingerHut ranks 442nd among Home Appliances sites.
Hi I recently came back to fingerhut after 25 years and so far I have been happy with all my purchases except the women's tops with built in bra they were way too big and awkward fit. I enjoy the cheap monthly payments and it brought my credit score back up. I ordered so far 6 pairs of sneakers from here in the past and today a gold ring.
I brought Birkenstocks for my granddaughter for Christmas. They didn't fit. I returned them and they are not going to refund my money. I only made this purchase from them. Some how they are taking it off my balance which is absolutely ridiculous! I told them I wanted my account closed. I am writing to the BBB see if they can help. So please do not EVER use Fingerhut.
The shipping was too high but since I wanted expedited anyway I paid second day air so the shipping didn't bother me too much on that particular purchase. However I see decent competitive prices on merchandise but I'm not about to pay five times more in shipping to get it. Sorry Fingerhut offer some shipping discounts. Thanks
Tip for consumers:
If you're going to order electronics might as well expedite the order shipping isn't that much more expensive than the regular shipping. If the shipping was cheaper I would buy more
Products used:
Laptop computer
I has several cameras that I ordered from this company They were delivered in a empty package they wanted me to give a police report which I did the the package Was delivered by UPS And when it arrived it was completely empty I immediately called Fingerhut, I did the police report, called UPS and a month later I received out 2 of the ring stick up camers out of 3. I called and called always getting the run around. Told me I would it 2 months ago and STILL have not got my 3rd camera
Tip for consumers:
Be careful.... If you do order something from them indicate you want your delivery done by Amazon
Products used:
Ring stick up camera
I just received a $700.00 line of credit with FINGERHUT.
My daughter in Fiji told me not to buy anything from FINGERHUT cos she negative reviews. So l logged in this morning to read 10 bad reviews from previous customers so now l am hesitant to buy anything from FINGERHUT.
Thank you all for your reviews.
I purchased a couple pair of boots. One didn't fit and the other was irregular. I contacted their customer service and they assured me they would send return labels as there were none in the packages. I never received them. I contacted them again and was assured they would be on their way again. Nothing came. They sent an email to print out. I contacted them and told them I have no way of printing them out as I do everything on my phone. They again assured me they would send some. Never got it. Now that the 90 days has passed and I contacted them for the 4 the or 5th time they tell me it's too late. I have been trying to return them for months. I bought my daughter a ride on toy tractor recently. We went to charge it and the inside melted. I promptly contacted them and asked for a return label. We shall see if it comes. I will no longer order anything from them. As I have been a customer for a few years and my credit line has grown so much because I usually pay more than minimum due. They got a very angry email from me this time. No more Ms Nice Lady. Their customer service team is very incompetent..
I had problems in the past with returning something, but I have shopped there several times. There prices are kinda high, but it is nice that you can get something and pay for it later.
At least I got a good Ps4 controller and it came to my house fast! However I did bought a game "The Last of Us Remastered, they canceled it.
I really like it but the shipping is a bit high and by the time you pay for things its way over priced but it's a good site other wise.
Typically you are told to read the fine print. When you end up paying more for your product and it doesn't make sense. It is usually due to a one-day late payment, or how ever late. It doesnt show up on your payment timeline. They don't care that you may have your financial good days and sometimes bad days. They will definitely penalize you. They try to act if they are there for you, but if you have 1 or 2 late payments. You will not proceed to a higher line of credit. Even if you pay the item in full. You don't get points for paying early or paying more. Like any thing in life. You get lucky with good merchandise and some you dont. Stay away from tools and beddings. Try and buy brands you know. Cell phones are usually a good buy. If you have good credit. I would recommend getting credit from a store. If your credit is 550 or less i would recommend finger Hut. If you dont see where you paid the item off and dont see it on your credit information. Continue to call to ensure its correct. They would definitely put you out there if you didnt pay. Good Luck.
Tip for consumers:
you take the bad with the good like any type of relationship. Be a wise shopper. Dont be a wise-$#*! and try and find an excuse to not pay.
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