I bought this Order: ORD*******619 On 03/23/2023
Total: $84.79
I received it on April 30th
My husband tried using this item a few days later but it kept blowing fuses & didn't have any power to remove or put bolts & nuts
Then it just died wouldn't turn back on

I contacted Fingerhut customer service they sent me a return label

I sent the item back on April 19th
I waited for a couple weeks contacted customer service
They said they haven't received it yet
But customer service said they will email me a form it's Affidavit – Return Not Received
Then email it back to with copy of the receipt from post office showing item was i dropped this item off
Then within 10 business days
To receive the credit back to my account

April 24th still nothing
I told them that I was going to exchange the order for another one of Powerbuilt 12V Lug Nut Impact Wrench with 2 Impact Sockets
Item Number NQK1
IPrice $79.99

I bought this order ORD*******083 on
4-24-2023 i received it on May 1st
It worked like a charm for a few days then just died wouldn't turn back on
So I had to contact Fingerhut customer service again over this too
They sent me a return label
I sent it back to them on May 24th

Plus I filled out another one of those forms
Affidavit – Return Not Received
Sent it back with copy of the receipt from the post office showing item was dropped off to send it back

WTF is going on I understand getting one item turns out to be a crappy item but 2 of the items and they both stopped working and had to be returned

IDK what is going on
I'm sick of having to return items and getting screwed on my refunds or my credit added back to my account

Here's pictures of proof that I bought both these items

I began my nightmare with Fingerhut at the beginning of the Pandemic (Mar 2020) of last year. I was approved for the Fingerhut Fresh Start Program and ordered a DVD/CD Vehicle Sound System. I have two issues I want to review about my experiences with Fingerhut. It all began when the Stereo I bought from Fingerhut started to malfunction. I called Fingerhut several times and emailed them pertaining to this issue. Due to the Pandemic I assume many of Fingerhut s Customer Service Team were out of work. Considering even FedEx, UPS, etc were all facing the same Covid restrictions I decided I'd try to return the stereo the moment I was able to. Well by the time things were beginning to run again Fingerhut decided they would refuse to allow me to return the broken stereo they sent me. I complained all the way up to a manager and tried explaining that it was impossible to return the stereo in the middle of the pandemic. I eventually had to report this issue to The BBB and Fingerhuts Response was simply a standard response of stating their return policies. Although I was EXTREMELY UPSET I still continued to pay every payment on time and paid extra on many of the payments. A couple of months ago I paid the final payment and figured at the least that it would help my credit. You'll be amazed at what Fingerhut does to me next after paying for their expensive JUNK and expensive credit. They not only closed the account (on my credit) they also denied me the "Graduation" to a revolving Fingerhut Advantage Credit Account" due to (UNBELIEVABLE) them claiming I was late on a payment! Which was an ABSURD LIE that is so easily disputed! I have my entire payment history on my end and Fingerhut also stated on my credit report that I paid ALL payments on time! I knew immediately that this was clear retaliation for discussing my issue about Fingerhut publicly to the BBB. I feel like this must be illegal and I fully intend on reporting Fingerhut to the Consumer Protection... Whatever it is called. I am writing this review because I feel people should know what a horrible cheat this corporation is! AVOID FINGERHUT AT ALL COSTS! I suggest using Stoneberry. Com and/or Montgomery Wards. Fingerhut is in bankruptcy protection anyways certainly for being a scam of a corporation!

This is the worst company I've ever done business with. I ordered a pro-form treadmill from fingerhut on 3/18/2020The process was quick and my treadmill arrived 3/26/2020. I put the treadmill together and once I took the cover off of the display console screen I noticed it was broken. I quickly called fingerhut and a representative informed me that I would receive a new display console in 7 business days. I called back on 4/23/2020 to see why I haven't received anything talked to representatives the First Lady informed me that I couldn't get another one because the treadmill was discontinued. Wow right and was told I could ship the treadmill back (at me own expense which is $110) and they'll refund me now at this point I've already paid them over $700 and only had a $50 balance. I express how BIG of a inconvenience that is to me that a company sent me a broken item was dishonest about sending me a replacement item and now is telling me to ship it back with my own money is completely wrong and all she offered was credit and gift card which I informed her I didn't want because I wouldn't be doing business with this company again somehow the phone disconnect and that happen with several other reps which was frustrating. Now I know customers can be rude and aggressive but I am not one of those customers. I called back 4/27/2020 i called and spoke to two different reps and had the same thing both time which was clearly not a coincidence I decided to called back and ask to speak to a manager without giving any information but my name after being hold for only god knows how long I was able to explain to a manger the situation she completely understood my frustration including the fact that I paid them over $700 before my first payment was even due and she told me I would be receiving a call from the shipping company within 3-5 business days when I asked for a email confirmation I was told they don't send those which was odd I said ok she thanked me for my patience and that was that. It's now 5/08/2020 I've received no call from the shipping company and when I called fingerhut to speak to a manager I was told they will follow up with shipping company and give me a call which at this point I don't believe them you have 60 days from the moment you purchase your item to return it to get a refund and this feels like they're just pushing it off until then. Do not spend your money with this company

Over prized items and deceitful calculation.

Will always be a Fingerhut customer!

They screw you
Don't send all your items
And CHARGE u hidden fees
If there was a 0
That would be it

GREAT TO DO BUSINESS WITH