• Finest Flatware

Finest Flatware

Overview

Finest Flatware has a rating of 4.87 stars from 126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Finest Flatware most frequently mention good price. Finest Flatware ranks 12th among Kitchen sites.

  • Service
    5
  • Value
    7
  • Shipping
    6
  • Returns
    3
  • Quality
    6

Proactively asks for customer feedback

How would you rate Finest Flatware?
Top Positive Review

“First rate service”

Cliff N.
5/4/20

Amazingly prompt, courteous, informative, and helpful interaction with Elyse to help re-configure an order. Thanks from Sudbury, MA! Thanks for going the extra mile. :)

Top Critical Review

“The finish is flaking off”

Kristina G.
8/1/16

I purchased 10 Onieda spoons and within 3 months all 10 have lost their finish. I emailed Finest Flatware about this and never heard from them. I've had my original Onieda flatware for 15 years and the pieces are in wonderful shape. I can only conclude that Finest Flatware sent me a subpar product.

Reviews (126)

Rating

Timeframe

Other

Thumbnail of user cliffn13
1 review
0 helpful votes
May 4th, 2020

Amazingly prompt, courteous, informative, and helpful interaction with Elyse to help re-configure an order. Thanks from Sudbury, MA! Thanks for going the extra mile. :)

Products used:
Oneida Stasis

Service
Value
Shipping
Returns
Quality
Thumbnail of user darrens47
1 review
15 helpful votes
August 1st, 2016
Verified purchase

I must admit that buying silverware based on photos on a website found me nervously unwrapping the package when it came sooner than advertised. With my wife looking over my shoulder, we were surprised at how the photos were true to life. Kudos Finest Flatware! Not only do you have the best prices and selection but your photos are very accurate. I will buy from you again.

Thumbnail of user luzx2
2 reviews
0 helpful votes
June 6th, 2019

Excellent flatware. I have received it in a few days and quality is perfect. Thank you very much

Products used:
flatware

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathleens244
Kathleen S.
1 review
11 helpful votes
September 18th, 2018

Beautiful set of flatware, excellent quality, great assortment of sizes, excellent fast delivery, great packaging, awesome doing business, will buy from here again.
Thank you

Thumbnail of user deborahl57
1 review
0 helpful votes
February 7th, 2017

Absolutely gorgeous high quality fine flatware! I am so pleased with the products and the exceptional service provided by this online merchant! ~~~5 STARS PLUS~~~

Service
Value
Shipping
Quality
Thumbnail of user monas28
3 reviews
11 helpful votes
August 2nd, 2016
Verified purchase

Customer Service not only recommended a perfect pattern after listening to my needs, but they also accepted a return based on an ever-so-slight defect. When I emailed that I thought I had received the wrong salad serving spoon, they immediately sent another as a replacement. I highly recommend Finest Flatware and consider it among my top best internet finds. Thanks! I'll be back...

Thumbnail of user carolb130
1 review
16 helpful votes
August 2nd, 2016
Verified purchase

I inadvertently ordered the wrong finish on my flatware, and a customer service rep noticed that I ordered one set in regular, and another set in satin, and questioned me about it before the order shipped. I really, really appreciated this attention to detail on my order, and saved me the hassle of returning the wrong finish. Thank you so much!

Thumbnail of user vivianw25
2 reviews
0 helpful votes
August 6th, 2016
Verified purchase

The spoons are a very nice quality and arrived when expected. We are pleased with our purchase. I can recommend this company.

Thumbnail of user fredt27
1 review
0 helpful votes
August 1st, 2016
Verified purchase

I ordered some spoons on line and they arrived within two days. Great service. I will use you again.

Thumbnail of user audreyc21
1 review
11 helpful votes
August 4th, 2016
Verified purchase

I purchased 2 sets of flatware for my 2 grandson's and I was so please at how nice they were. I wanted to give them as gifts, and the presentation of the flatware was perfectly laid out in a gift box, and the quality is wonderful. I know that both of these sets are ones that my daughter will keep for many years, and after all of the use they are getting, they will be passed on to her grandchildren one day.

Thumbnail of user lindah201
1 review
9 helpful votes
August 1st, 2016
Verified purchase

This stainless flatware is so attractive. Sleek and stylish. The weight of it is just right. Feels substantial when handling. You will enjoy how clean and polished it looks.

Thumbnail of user davidj211
2 reviews
10 helpful votes
August 4th, 2016
Verified purchase

Effortless ordering, superb delivery as promised and I would recommend this site and company for all of your table-top needs; and what a great Staff to work with you in regards and your concerns when ordering anything on their site! BRAVO!... my hats off to Finest Flatware Inc.

Thumbnail of user aprild29
2 reviews
11 helpful votes
August 2nd, 2016
Verified purchase

Iordered more of my favorite flatware in order to have enough for the holidays... Not only did it match my original service beautifully, it arrived in TWO days (I requested regular shipping). Win, win.

Thumbnail of user larryc83
1 review
7 helpful votes
August 1st, 2016
Verified purchase

We have used this flatware for years and decided to get a new set. FF had a good price and quick, free shipping. Order handled quickly and accurately, we received before expected. Completely satisfied, would recommend our experience to anyone.

Thumbnail of user doloresg3
1 review
12 helpful votes
August 2nd, 2016
Verified purchase

Love the Michelangelo design. Other designs just didn't have the same artistic elegant appeal once we saw Michelangelo. This type of purchase is not something we do more than a few times in a life-time. So expensive in the stores. Went for the 4th of July sale plus 30% off coupon offered by the Finest Flatware Company. We chose the 8 place setting with serving pieces. Love the shine and the oxidation feature.
Wanted something for every day and special occasions. (Artistic couple.) The weight is nice, too.
Spoke with representative about any questions I had. Very nice person and she gave honest answers. Also, read hundreds of reviews about the Michelangelo design. It helped to make a choice. I find that people who are unhappy with a product are the ones who will write a review about their experience. It helps to keep things in perspective.
Hope that some day Oneida products will, once again, be produced in the USA. My set came from China, there were two other countries producing Oneida products, I understand that the overall quality is different in each country.
You should ask prior to purchase as to which country the set you are buying produced it.
I wanted THIS set, so I settled for a product from China. Other than my frustration with that concept, I am happy for receiving the set I purchased. There may be a day, down the road, when I splurge to get a set of the steak knives.
And, again, wish Oneida was produced in the USA.

Service
Value
Shipping
Quality
Thumbnail of user suep58
1 review
0 helpful votes
August 4th, 2016
Verified purchase

My experience was great. I was glad to find Oneida flatware at a fraction of their website.

Thumbnail of user elizabethw109
1 review
8 helpful votes
August 2nd, 2016
Verified purchase

We needed another set of flatware to match what we already had, as we had lost several pieces and also wanted to be able to serve a larger crowd. Finest Flatware had the lowest price by far, with easy shipping and quick delivery. Highly recommend!

Thumbnail of user janices54
1 review
0 helpful votes
August 6th, 2016
Verified purchase

I needed to add dinner forks because they were always the first to run out. Ordering easiness yard delivery prompt.

Thumbnail of user johnp421
1 review
0 helpful votes
August 1st, 2016
Verified purchase

Needed flatware to match an existing pattern and we had the fastest and most accurate response-a big THANK YOU!

Thumbnail of user alicec79
1 review
0 helpful votes
August 2nd, 2016
Verified purchase

I have placed several orders over the years and can not say enough about this company. Service with a smile, prompt and just what I wanted!

Thumbnail of user timh71
1 review
11 helpful votes
August 1st, 2016
Verified purchase

The title says it all. I needed to replace a number of pieces of an Oneida set that had been lost over the years. We also purchased another Oneida set for a second home. I believe the order arrived in two days and the price was cheaper than the local 40% off sale.

Thumbnail of user leem77
1 review
0 helpful votes
August 2nd, 2016
Verified purchase

Ordering was easy. Site layout was simple to navigate. Excellent shipment communication and tracking. I'm a happy camper! Will order from again!

Thumbnail of user melvas
1 review
0 helpful votes
August 6th, 2016
Verified purchase

They had exactly what I was looking for, quality and price and shipped very quickly. My silverware set is 33 years old and the new ones blended right in and you wouldn't know unless I pointed it out. Thank you!

Thumbnail of user csh5
1 review
0 helpful votes
August 1st, 2016
Verified purchase

I was able to match my stainless steel pattern and purchased needed add'l pieces for a very good price. Easy shopping and ordering on website and very fast delivery (2-3 days).

Thumbnail of user dianeb109
1 review
0 helpful votes
August 6th, 2016
Verified purchase

I bought a whole new set of flatware for everyday use. After 42 years many pieces of my original Oneida were missing. I bought Oneida Marquette. Beautiful shiny and fancy enough for holidays. Price was great and free shipping. I plan to add to this set and will definitely buy from Finest Flatware!

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