Sitejabber Website Reviews and Complaints
  • FindBride

FindBride

Ratings On Other Platforms

Trustpilot
4.1 / 5
Reviews.io
4.5 / 5
Corporate Values

Overview

FindBride has a rating of 4.01 stars from 202 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FindBride most frequently mention beautiful women, long time, and video chat. FindBride ranks 148th among International Dating sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 68.8%
Positive
22
Neutral
5
Negative
5
22
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • from college yearbooks, and only of gorgeous women.
How would you rate FindBride?
Business's Favorite Review

“There's plenty to choose from”

David W.
12/15/22

I want to leave a review for these guys, because so far they deserve my praise. I already wrote once that they helped me quite a lot with the delivery of a special gift, which already says a lot about their attitude to the customer. Let's be honest, I learned a long time ago that you can't be nice to everyone. So the best strategy is simply to be kind to those people who are kind to you. I rarely expect anything, but I let things run their course, and damn it often works in my favor. So, to be honest I've talked to different women on this site. Now I realize that some I just couldn't stand in real life and thank goodness we don't chat anymore. But I found one that I feel real with, and I don't need anything else. Just hope the whole nightmare of this year will one day end and I will finally meet my lady. P.S. Guys make more discounts please!

See full review
Top Positive Review

“There's plenty to choose from”

David W.
12/15/22

I want to leave a review for these guys, because so far they deserve my praise. I already wrote once that they helped me quite a lot with the delivery of a special gift, which already says a lot about their attitude to the customer. Let's be honest, I learned a long time ago that you can't be nice to everyone. So the best strategy is simply to be kind to those people who are kind to you. I rarely expect anything, but I let things run their course, and damn it often works in my favor. So, to be honest I've talked to different women on this site. Now I realize that some I just couldn't stand in real life and thank goodness we don't chat anymore. But I found one that I feel real with, and I don't need anything else. Just hope the whole nightmare of this year will one day end and I will finally meet my lady. P.S. Guys make more discounts please!

Reviews (202)

Rating

Timeframe

Other

Reviews that mention popular keywords

women (10)
Thumbnail of user neilr41
2 reviews
1 helpful vote
March 30th, 2024
Verified purchase

Provided you treat the girls with respect and understand everyone has their own opinions and reasons for seeking a foreign partner then the many gorgeous girls on site are equally respectful and obliging in communication.

The few times I have had to contact customer services the inquiries or issues have been resolved promptly.

Reason I chose this business:

Discovered by accident but glad I did.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Neil,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us

All the best,
Martin

Thumbnail of user joell496
1 review
0 helpful votes
November 21st, 2023
Verified purchase

Ayant été sur quelques sites de rencontre de France, je n'ai trouvé que des coups d'un soir ou des brouteurs africains. Dans mes spams, j'ai trouvé une pub Find-Bride et j'ai voulu voir. Au début j'ai regardé sans m'abonné et je suis tombé sur le profil d'une femme qui m'as attiré. J'ai lu ses lettres et j'ai décidé de lui écrire et depuis on correspond sur le site tout les jours

Reason I chose this business:

J'ai choisis Find-Bride vraiment par hasard et je ne regrette pas

Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Joel,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user danielb3621
1 review
0 helpful votes
November 21st, 2023
Verified purchase

Find-Bride has been a good site for me to use, they have nice gifts and they deliver them in a timely manner. It's thanks to this site that I was able to find the love of my life.

When I had to ask for help with something Find-Bride was able to help me and point me in the right direction.

Reason I chose this business:

I had looked at other dating sites and got an email from this site and I’m glad I did.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Daniel,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user nathanw630
1 review
0 helpful votes
June 5th, 2023
Verified purchase

I registered on FindBride Dating Site 2 months ago.
During the last 2 months, I have already met several beautiful girls and I believe they are all very sincere to find a man to develop a long term relationship towards marriage! Unlike couple of other dating sites, many fake profiles, misleading information and meaningless chats leading towards nowhere!
FindBride Support has been always very responsive to Al my inquiries also.
Overall, my experience at FindBride has been very good. And I do t think I am that far off to find the girl of my dream here!

FindBride Support has been mostly very responsive and professional since I joint this dating site. I found their support and reply very helpful and straightforward.

Reason I chose this business:

I found this site very easy to navigate and every protocol in place makes perfect sense. Unlike some other dating sites hiding partial details of the ladies, such as their ages, country of origin and marital status, etc. FindBride displays all details of the ladies, which is very easy for me to make assessments on the girls.

All incoming email letters with photo attachments are FREE to open and read! That’s another feature that I am very pleased with. Sending a reply to a lady that I am interested only cost me 6 credits including a photo attachment. In my opinion, it’s very reasonably charged also.

To spend 1500 credits on a girl will enable the user to request contact details of the girl is a very good one! This rule eliminates those men with wrongful intentions and protects the girls. Only those sincere men with genuine intentions will finally get the chance to take the relationship to the next level.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Nathan,

Thank you for such a great review of our service!
I also want to thank you for understanding and correctly interpreting the 1500 credits rule. It makes me happy to see wise clients like you who understand how important a lady's safety is.

If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user geneb343
1 review
0 helpful votes
May 22nd, 2023
Verified purchase

Many of the women here only want to have a pen pal BUT when you find the right one, you will be very pleased. Good luck in your search.

Reason I chose this business:

I don't remember now. I've been a member for a long time.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Gene,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user tomd1384
1 review
0 helpful votes
October 23rd, 2023
Verified purchase

I have met a woman and am pursuing a relationship with her

It was fast and waft to use and the question was resolved quickly

Reason I chose this business:

It has a good reputation and is easy to use

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Tom,

Thank you for such a great review of our service!
If you have any questions or need our help, feel free to let us know. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user paulj1100
1 review
16 helpful votes
June 30th, 2021
Verified purchase

I don't like filling out long profiles on dating sites. It is very boring and time consuming. Here the questionnaire has the most important data and that's COOL. I can skip certain points if I don't want to. It's not obligatory. But on the other hand, the company wants to protect each user; therefore, it has such a reliable protection system. I am sure that women's accounts are also verified because I have not seen any fakes.

Reason I chose this business:

It's safe for me

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Paul,

Thank you for such a pleasant review about us!
If you need anything, do not hesitate to contact us, we will be happy to help you.

Thumbnail of user wilfw3
1 review
0 helpful votes
May 31st, 2023
Verified purchase

I have used the services supplied here for some time, on the odd occasion I required assistance from customer support, this has always been swift, polite and very professional.

I have made my match and successfully exchanged details, it can feel daunting at times, as the inbox fills fast with wonderful ladies, but if you have a set type and age range it can be simple to just filter all unwanted contacts into the unwanted folder.

Be loyal, it can seem expensive, the more you talk the more it costs, but if you concentrate on one lady your ability to exchange contacts will come around very quickly.

If you need help, follow the FAQs or contact support, and you will find a professional polite response.

I wish you luck with your search!

every contact has always been swift, polite and professional

Reason I chose this business:

When I joined FindBride I was travelling in Ukraine, I had been searching for a reliable honest service.

FindBride was not my first online platform, but it became the best option for my needs.
I read reviews and did a little research and found that for most men were impressed and trusted the service offered.

Here I am now in the process of creating a happy story as my lady will join me in England soon!
Thank you all at FindBride

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Wilf!

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user midnightwolfc
1 review
1 helpful vote
July 6th, 2023
Verified purchase

I love it and talking to all this girls really open and they make me feel comfortable.but after spending so much you should give me the chance to reach out to one of them for free

They responded right away with my problem

Reason I chose this business:

It popped up on my feed somehow.i registered without knowing what I was registering for.ever since it's been a good experience.the only bad experience is I have a hacker who writes to some of these girls like if it's me and takes my credits

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Midnightwolf,

Thank you for such a great review of our service!
Alas, we do not have Free Contact Requests, but I think I know how we can help you. Write to our support team, they will offer you possible options that may suit you.

I also kindly ask you to contact my colleagues from the Support department about your other problem, they will do their best to sort out this situation - https://help.findbride.com/hc/en-us
If you need any help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user ianw487
1 review
0 helpful votes
June 19th, 2023
Verified purchase

Quick and polite response to every query that I have made...usually with an hour.
This is excellent, bearingvin mind how obviously busy you are

Sent flowers to a lady, although the end result from her was disappointing to say the least...still talking though ...always good to have dialogue

Reason I chose this business:

It was completely by accident, I didn't even know I was actually on this site initially...

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Ian,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user anonymousk1049
1 review
0 helpful votes
September 27th, 2023
Verified purchase

The girls here are not judgemental of your appearance and it is good because they will give you a chance and talk with you.

Reason I chose this business:

I found it by chance and chose to try it out

Thumbnail of user martind368
Martin D. – FindBride Rep

Hello,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user johns9120
1 review
0 helpful votes
July 16th, 2021
Verified purchase

I've found that this site is certainly worthy. The women here write well and sincerely, at least that's my perception. You'll find that daily messages, letters, pictures, and videos are easy to navigate. Using the video chat allows you to view the person live, which may show that their image is slightly different than pictures provided, especially professional photographs.

Reason I chose this business:

I found this site by accident. That's truth. However, I'm glad I did. I say that it is worthwhile.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear John,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user aaront369
AARON T.
1 review
0 helpful votes
June 11th, 2023
Verified purchase

I have been on this site for two years. There are a lot of woman on this site that are looking for a man that are Serious in their intentions in and ready for the next chapter in their life. I have to decide and it's tougher than I thought. I have issues with the site. I get some information should not be said and is withheld or blurred but some are not questionable and disappear. I hope there is something that can be done from it from the site to correct the issue. Maybe it's a issue with Internet or connection. I.have had positive results from the women and look to continue. Moreover, I seriously hope that I find my soulmate, best friend, and bride/wife here and we meet in the future. I have high hopes on that. Just have to stay focused and be positive.

Reason I chose this business:

I wanted to try something different in hopes of searching for my soulmate. I'm extremely glad that I made this choice. My experience has been tremendous.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Aaron!

Thank you for such a great review of our services!
If I understand you correctly, you are having some difficulty using some of them? Please contact our support team so that my colleagues can provide you with all the assistance you need - https://help.findbride.com/hc/en-us
If you need anything else, feel free to contact us.

All the best,
Martin

Thumbnail of user randyc605
1 review
1 helpful vote
April 5th, 2022
Verified purchase

There are so many beautiful women on this site it's hard to choose just one I have chatted with several very lovely ladies but I did have one bad experience with a contract request that I spent the credits for but never received this upset me so I contacted the site and got a response of we have no record of it

I spent credits for a ladies contact information they said I had to spend a limit of 1500 credits to request her contact well I had just purchased 100 credits so we talked a little more until I reached the limit then I didn't have enough credits left for her contact so I purchased 100 more credits and made my request after 4 days I had not received any response so I contacted customer service and received a response of we have no record of your request which I was not happy about at all

Reason I chose this business:

I didn't to start with it chose me through my email the site had a profile set up that was incorrect and incomplete but had many girls writing letters

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Randy,

Thank you for feedback! We really appreciate it.

As far as I know from the Head of Support, you did not press the send request button after you replenished your account.
Replenishing an account and sending a request are separate actions that cannot be carried out by the system at the same time. Therefore, after the credits have been added to your profile, you need to go to the Contact Request page and send a request.

Let me know if there is anything I can do or help you with.

All the best,
Martin

Thumbnail of user dennisk793
1 review
0 helpful votes
September 6th, 2023
Verified purchase

The gift shop is helpful in finding good ideas for my lady.

When an occasional problem occurs the site management is prompt about resolving the issue

Reason I chose this business:

This site is the easiest to talk with and find my lady. If there are problems the site administrator takes care of it promptly

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Dennis,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user anthonym3086
1 review
0 helpful votes
September 1st, 2023
Verified purchase

I have enjoyed my time here and have met my soul mate here. I'm having the time of my life here too.

It was when I had difficulty signing in and all was put right.

Reason I chose this business:

I was on Facebook and then saw the site there, and it's the best site to be on.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Anthony,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user davidm9792
1 review
0 helpful votes
July 24th, 2023
Verified purchase

I've been on this site a very long time and I'm very happy how it is run.

Reason I chose this business:

I choose this site Find-bride because I'm looking for a Ukraine or a Russian woman to be married to.

Thumbnail of user martind368
Martin D. – FindBride Rep

Hello David,

Thank you for such a great review of our service!
I am very glad that using our services gives you so much pleasure! If you have any questions or need our help, feel free to let us know. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user johnr6266
1 review
0 helpful votes
May 31st, 2023
Verified purchase

When I first found the site, I had my doubts. But since I have been using it, I have found the best person for me. This site is totally worth it. I never thought that I would ever find someone online.

Reason I chose this business:

I chose the site because of the many people who are there and it is easily navigable. Even though the site contains on site purchases, they are secure and well worth it.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear John!

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user kenw634
1 review
0 helpful votes
April 20th, 2023
Verified purchase

My experience with this site have been enjoyable and encouraging for my search for my soulmate.

The Support staff were excellent with their efforts and help to resolve the issues brought to them.
The Support team was prompt to respond, and to assist with corrections that clears up the issues.

Reason I chose this business:

I chose the site after a long search for a website that caters to my needs, interests and tastes in women.
I am excited about this site as well because the women are of extraordinary beauty and are of the same mindset, that to find their soulmates.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Ken,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user craigs769
1 review
0 helpful votes
July 6th, 2021
Verified purchase

So many pretty Ladies to choose from it's almost impossible.

It was the trying to buy credits when they had some kind of special going on. I didn't really understand the workings of it with discount pricing and free credits

Reason I chose this business:

Was already on other sites and decided to try this one also

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Craig,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user sk581
1 review
0 helpful votes
July 6th, 2021
Verified purchase

Enjoyed the time here as all support are very friendly to get on

Helpful and friendly

Reason I chose this business:

It's a good site

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user bobf993
1 review
0 helpful votes
November 16th, 2021
Verified purchase

While being on this site for a period of time now, I found which I believe is my soul mate. We have really connected and I feel that she is the one. However, there should be a point and time where you are allowed to give either an email address and or a cell#.

Reason I chose this business:

Something different. There are some beautiful and genuine women on this site.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Bob,

Thank you for feedback! We really appreciate it.
You can send a request for the girl's contact information by fulfilling certain conditions, which you can find here - https://support.findbride.com/hc/en-us/articles/360010756017

If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user brianc2534
1 review
0 helpful votes
November 16th, 2021
Verified purchase

All the woman here on this site are all wonderful I only wish I could marry all of them so it's been hard to figure out the one for a long time but I know who she is now and can not wait for our first meeting

Reason I chose this business:

I have been on a lot of sites but I love the fact you don't allow nudity some sites let the girls do anything but I'm old school here you know that all the woman have a lot of class I'm looking for a lady not something unbecoming other than just a lady

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Brian,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user clayw55
1 review
0 helpful votes
July 6th, 2021
Verified purchase

After using the site for just over a year now, I must say that I am very happy with the service it offers. I have met a wonderful woman who if not for the travel restrictions placed during the pandemic would be with me right now. This site offers a service that might cost you a few more dollars to be a member but it is worth it.

Reason I chose this business:

Because it seemed to be a reputable company and it has proven to be a very good site

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Clay,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user neilb289
1 review
0 helpful votes
July 6th, 2021
Verified purchase

My experience here has been excellent. I am only communicating with one woman, and we are moving forward together. Customer service has been very good to me when I have had questions, and helping me with payment when my credit cards were not letting me purchase credits.

Customer service was and still is excellent.

Reason I chose this business:

I hade received an email from Find-Bride, and I then investigated. I really liked the was the site was constructed, and I then created my profile. I have been a customer for 2.75 years.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Neil,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

FindBride is a place of real hope where singles find their soulmates. This isn’t a place where you see any shocking statistics about how many lonely people live all over the world. The website works in the next simple way – it heals the heart and helps to find the woman of your dream. Meet the most beautiful women from all over the World directly on our site.

We believe everyone deserves happiness. Watching how more and more customers get their love, we become happier ourselves and every time hope that the love will be strong and long, although it depends entirely on the couples. Anyway, we don't lose hope and continue improving our best customer service by considering any FindBride user to be helpful in this review.

In addition, the punchline of our website lies in a great variety of Ukrainian and Russian women looking for a dream partner from abroad. The whole world knows about the unearthly beauty that combines with the unrivaled mind of every woman. Surely, you would like to speak to one of them – and not to scammers, and fortunately, here you have such a perfect opportunity to do it.

Business History

FindBride is a service that was started from a small digital platform developed for making dating easier. Today, after 10 years of history the website has 5+ million members, thousands of chats and letters every day, and hundreds of success stories.

Company Representative

Thumbnail of user martind368
Martin D.
Typically responds within 4 days

How do I know I can trust these reviews about FindBride?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FindBride?