Sitejabber Website Reviews and Complaints
  • FindBride

FindBride

Ratings On Other Platforms

Trustpilot
4.1 / 5
Reviews.io
4.5 / 5
Corporate Values

Overview

FindBride has a rating of 4 stars from 202 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FindBride most frequently mention beautiful women, long time, and video chat. FindBride ranks 148th among International Dating sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 67.7%
Positive
21
Neutral
5
Negative
5
22
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • from college yearbooks, and only of gorgeous women.
How would you rate FindBride?
Business's Favorite Review

“There's plenty to choose from”

David W.
12/15/22

I want to leave a review for these guys, because so far they deserve my praise. I already wrote once that they helped me quite a lot with the delivery of a special gift, which already says a lot about their attitude to the customer. Let's be honest, I learned a long time ago that you can't be nice to everyone. So the best strategy is simply to be kind to those people who are kind to you. I rarely expect anything, but I let things run their course, and damn it often works in my favor. So, to be honest I've talked to different women on this site. Now I realize that some I just couldn't stand in real life and thank goodness we don't chat anymore. But I found one that I feel real with, and I don't need anything else. Just hope the whole nightmare of this year will one day end and I will finally meet my lady. P.S. Guys make more discounts please!

See full review
Top Positive Review

“There's plenty to choose from”

David W.
12/15/22

I want to leave a review for these guys, because so far they deserve my praise. I already wrote once that they helped me quite a lot with the delivery of a special gift, which already says a lot about their attitude to the customer. Let's be honest, I learned a long time ago that you can't be nice to everyone. So the best strategy is simply to be kind to those people who are kind to you. I rarely expect anything, but I let things run their course, and damn it often works in my favor. So, to be honest I've talked to different women on this site. Now I realize that some I just couldn't stand in real life and thank goodness we don't chat anymore. But I found one that I feel real with, and I don't need anything else. Just hope the whole nightmare of this year will one day end and I will finally meet my lady. P.S. Guys make more discounts please!

Reviews (202)

Rating

Timeframe

Other

Reviews that mention popular keywords

women (10)
Thumbnail of user scottf1661
1 review
0 helpful votes
December 12th, 2023
Verified purchase

It's been very unique. Sometimes too many letters, but adding the women you like to your favorite lists enables you to get notifications when they've written you. They've updated the chat feature so it doesn't have many glitches anymore. The gift service has been good the times I've used it. Receiving a photo and a message when the lady has gotten her gift is a nice touch

I just sent an email through the site. Yes it took a day or two to hear back but the matter was addressed appropriately.

Reason I chose this business:

I thought why not? I’ve been to Europe a couple of times, granted not to the Slavic countries. Still I’ve always noticed that European women are more interested in men who have a strong sense of intelligence and culture. Something that American women don’t quite have.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Scott,

Thank you for such a great review of our service!

Just a reminder that if you don't want to be notified of new Inbox emails, you can opt-out in your profile settings.
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance - https://help.findbride.com/hc/en-us

All the best,
Martin

Thumbnail of user zacharyp287
1 review
0 helpful votes
May 16th, 2023
Verified purchase

Find Bride, I have found to be a good site. Females of many different ages are on this site. Their is a great deal of variance in terms of personality. They are generally a sincere lot.
My experience with the administration is that they are helpful though it can take time to resolve issues on occasion. One thing that is annoying is they do not always communicate changes to the website.
Costs of usage are in line with competing websites.

Generally fine though every now and then it takes time to resolve an issue.

Reason I chose this business:

I chose this site because of the anti-scam policy and the possibilities of a meaningful relationship.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Zachary,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user johnx612
1 review
0 helpful votes
December 28th, 2023
Verified purchase

Everything has been as described. Site has been helpful several times.

Customer service got back to me quickly and helped me with technical issue.

Reason I chose this business:

Appeared to be above board.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello John,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us

All the best,
Martin

Thumbnail of user larsh60
1 review
0 helpful votes
November 9th, 2023
Verified purchase

Possible to meet Ladies from different Countries and various Agees. It´s easy to come in Contact with different Ladies and they are Responding back to You.

I´ve got the answers I was asking about, not at once but latest day after.

Reason I chose this business:

I wanted to Check it out with Dating on Internet, I had no experience of it and I´m overwhelmed with the Response I´ve got so far. Really Positive.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Lars,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user edf369
1 review
0 helpful votes
May 23rd, 2023
Verified purchase

All the woman are very beautiful and willing to communicate. The communication i had was very nice and we was going yo meet but the war started and she couldnt leave the country so we communicated for a long time and then decided just to be friends cause we did not want to waste each others time to find someone. I would refer anyone to this site.

Had a problem with payment for credits and the customer service handled it right away.

Reason I chose this business:

The site had some of the best reviews.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Ed,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user bobbyj186
1 review
2 helpful votes
December 25th, 2022

There are many beautiful girls on this site. I like this site, it's convenient and they have a cool chat and mail system.

The only thing is that the site is quite expensive for me, so I will give it 4 stars.

But except for the price, I'm fine with it.

I'll consider giving you five stars if you give me some credits as a compliment.

Service
Value
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Bobby,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user joee358
1 review
1 helpful vote
July 6th, 2021
Verified purchase

I was hesitant to join a site that had some restrictions on communication, but now I understand that these were put in place for protection.
I've been inundated with thousands of letters from numerous ladies that crave my attention. They all seem sincere to me, but it's so difficult to make a choice as they are all beautiful and I have to create filters to weed out the most attractive and beautiful women that are willing to meet me in my home country.

I asked, if I could edit my summary profile because it was incomplete. I wouldn't have this issue, but I bent the rules and I was chastised appropriately.

Reason I chose this business:

I received an ad because I've been searching for a site where women are genuine and more traditional when it comes to home and family and it seemed to me that Slavic women possess these qualities.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Joe,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user nickb903
1 review
1 helpful vote
April 7th, 2022
Verified purchase

Membership: Monthly fees are affordable with several options. Customer service: is responsive and usually timely. Weekend assistance takes longer and could be improved, especially for weekend users. Many good articles available to read for answering general questions and offering self help tips using the site. Letters are affordable, but "chat" communication is not user friendly - very expensive! One can easily spend hundreds of dollars each month! I suggest avoiding "chat" as much as possible - it is over priced! Must be their biggest profit maker. Also, another over priced feature is in purchasing a woman's contact information. It is required to spend a large amount of credits in communication and or for gifts just as a qualify requirement. This can cost you anywhere from $800 to $1400 per woman depending on
Quantity of credits you buy at a time. Then add another $80 ridiculous charge to process your contact request. Keep in mind, the women don't pay anything for being on the site. So the guys are paying for the women's time on this site as well, so to speak. And if it doesn't work out between you and the woman, you don't get a refund. All sales are final!

It was about an ongoing issue I am having in trying to renew my membership each month. I have asked the site to fix the problem so it doesn't re-occur each month. They fix the problem so I can renew my
membership, but the problem keeps happening month after month. So they get 4 stars for giving me a temporary solution to my issue, but no stars for not fixing the problem so it doesn't re-occur each month.

Reason I chose this business:

This site has plenty of women to choose from for communication. However, most of the women are in their 20s and 30s. It is easy to communicate with the women, even with the ones that are poor or
Beginners at English. The women have some type of language translation software available to them.
Supposedly the site checks the women's validity and for scammers before they are allowed on the site.
But I have also heard rumors, even from some of the women, that some of the women on this site are not real! So be careful. So far I have not had any security problems using my credit card on this site. But if you are from the USA, you will charged a transaction fee for every purchase made with your credit card. The girls are not suppose to ask for gifts or money. But a few ask for gifts anyway. I would suggest you just ignore those requests and don't reply to it, unless you have been communicating with the woman for a year or more. All women like flowers, and these women like flowers for every occasion. The problem is the prices in the site gift shop are high compared to what you could buy the same quality and
Quantity for on your own. I have found prices are 2 to 3 times or more higher than what I could buy here in the US. I have bought very few gifts and flowers and have found that not to be an issue with the women. The gift shop is a profit center for the site. Many of the women don't realize how expensive this site is for the men for communication and gifts or flowers. Most of the women on this site are slavic women from Ukraine and Russia. There are also slavic women from Moldova, Belarus, Slovakia, Romania, Bulgaria, Latvia, Italy, Spain, Germany and the Baltic countries. There are also hispanic women from South America and Chinese women from China. And if you are from the USA or Canada, there are already many slavic Russian and Ukrainian women, various ages, already living here in the USA and a few in Canada. So there is a large variety of women to choose from all over the world.
The site has many features to organize your favorite women, search for women, chat and video chat, add photos or videos to your letters. This dating site has one odd quirk about it. The idea behind a dating site is for single or divorced people to get to know each other, meet and go out on a date. Right?
Well here on this site, it is basically a virtual dating site. You are not allowed to give out or exchange personal contact information. Doing so may get you and the girl kicked off the site. I have been here for three years. My first week here a girl I was communicating with, tells me to send her a photo and write my email address somewhere in the picture. She says just do it, you won't get into trouble. I do it and the next thing that happens is the girl is banned from the site, I am sent a warning message and my dating profile is blocked from me being able to update or edit it. Access to my profile is still that way three years later!
If you write anything in a letter or chat that remotely looks like you are trying to arrange a meeting, they will block your message so the girl can't read it. People from the site are there to spy on your chat messages, letters, photos, videos, anything you send to one of the women. The only way to actually
Date a woman is to buy her contact info or have the site set up the meeting and there will be requirements and another toll road to pay. To actually date a woman on this site feels like you have to pay a ransome fee!

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Nick,

Thanks for your feedback! We really appreciate it.

We are aware of how inconvenient the system for renewing and indicating the expiration of the Membership was. In the last update of the site, we have improved this system - now you can see the exact expiration date of the Membership.

If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user kevink1598
1 review
6 helpful votes
July 6th, 2021
Verified purchase

This site makes a great effort to provide quality introductions with real verified profiles off quality individuals. The ladies are lovely and have genuine interest. I have been able to meet several very interesting ladies.
The trouble with such a site is inherent in the difficulties of actually meeting someone who lives halfway around the world. Overall as a result the use off this site becomes more expensive than I might have expected.

I am a single male who is very interested in meeting a lady off eastern European descent.

Some tines my issue was handled promptly and others it was a bit of a hassle.

Reason I chose this business:

It was one service that passed my tests for being legitimate with no scams.

Tip for consumers:
Consider the long term costs

Products used:
Purchased credits

Service
Value
Quality
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Kevin,

Thank you for your feedback.

Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.

For example, the price of gifts includes the services of proven delivery services, responsible and punctual couriers, communication with trusted suppliers, and all this to make you and your lady happy. In addition to this, we are always open to new things and are ready to find and deliver for you even what is not in the assortment on the site.

If you need help with organizing delivery or have any questions regarding communications on the site, do not hesitate to contact us.

All the best,
Martin

Thumbnail of user barryc510
1 review
0 helpful votes
July 29th, 2023
Verified purchase

As I am middle aged and not been on a dating site before, at times I needed help with some technicalities. I must admit that the service I received has been 2nd to none. I received, both prompt and courteous service.

I had never sent a video previously, as soon as the problem was solved for me, I found it to be very simple indeed.

Reason I chose this business:

I chose Find-Bride, because there are so many sites of this type, I searched the internet and found Find-Bride to have the best reviews. I'm glad I did. My stay here has been quite pleasant, and is reasoably priced as well.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Hello Barry,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Thumbnail of user kentc264
1 review
0 helpful votes
July 6th, 2021
Verified purchase

I have meet some that are really serious and don't try to pressure you into a new relationship.

Reason I chose this business:

I am just tired of being alone. I tired other sites and never had any interested parties.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Kent,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user donaldj263
1 review
0 helpful votes
July 7th, 2021
Verified purchase

First time on dating app not a techy person at all but I am able to find my way around fairly easy

Reason I chose this business:

Easier to get around the site

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Donald,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user eloisep19
1 review
0 helpful votes
October 8th, 2021
Verified purchase

On any site I know that if I have problems I can ask for help in the support service; Also I do here if I have difficulties. It is very convenient and fast:; I like the efficiency of the site team and they really help the participants of the SYSTEN; I am very glad that the company SUPORTS its users

Service
Thumbnail of user katrinp5
Katrin P. – FindBride Rep

Dear Eloise,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Katrin

Thumbnail of user zackc45
1 review
0 helpful votes
July 5th, 2021
Verified purchase

I like this site and have not seen any important flaws. But if you think about it, one day I could not open women's profiles. Not all.Part opened without a problem, while others failed. More precisely, I saw the photo but could not open the data. But it was once and I cannot call it a disadvantage, such a site has a lot of advantages.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Zack,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user kenh864
1 review
0 helpful votes
September 16th, 2021
Verified purchase

Can' t cope with amount of interest in me. The ladies keep sending video's but can't watch as to expensive plus all want video chat but can't afford it

Reason I chose this business:

Used before very beautiful ladies

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Ken,

Thank you for your feedback!

Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.

I also think you might be interested in Invisible Mode. Write to our support team and they will help you with that - https://find-bride.com/help

All the best,
Martin

Thumbnail of user michaelm8088
1 review
0 helpful votes
November 16th, 2021
Verified purchase

Man findet ihr sehr viel schöne attraktive Frau sie sind sehr Respektvoll höflich und offenherzlich und suchen eine echte Beziehung und Ehemann. Ich habe sehr viele Frauen kennen gelernt.

Reason I chose this business:

Ich suche eine Frau zum heiraten und auf dieser Webseite habe ich die besten Erfolgschancen

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Michael,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user jacsg
1 review
5 helpful votes
July 2nd, 2021
Verified purchase

I love and appreciate female beauty because I was a jury member in show jumping beauty. I was not lucky with my personal life and I got divorced twice. Now I have a more conscious age, but I hesitate to communicate in person. This kind of dating site is a great solution for me. These girls love to take care of themselves very much. I love it and I understand that it is very difficult and time consuming because many of them work hard. I talked with women from different countries, I don't look at age. Here they are very beautiful, smart and interesting. Any age. Perhaps this means that they communicate a lot, but this is not a problem for me

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Jacks,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user tommyeew
1 review
1 helpful vote
July 6th, 2021
Verified purchase

I have been on Find Bride
For 5 years. Yes. A long time. Lol.
My Reason:
My cousin had a friend in Dallas Texas. U.S.A.
Met a young woman on your site. He was 69. She was 30.
I had the Chance to talk to them
She said: Slavic women do Not have a problem
With Age difference. So I joined.
They are still married

Friendly people
Issue was taken care of

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Tommy,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user seans918
1 review
0 helpful votes
April 5th, 2022
Verified purchase

It has been a pleasant experience. The ladies are very polite, easy to get along with. I'm sure that you will be able to find a match.

Reason I chose this business:

It was the one with the best reviews.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Sean,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user jimmyb266
3 reviews
1 helpful vote
July 23rd, 2021

Hello, guys, finally I understand that I am member of two of yours finds! The old one find bride and the best one findbestbride
I really like your both services but can I ask for extra bonuses pleeeease

Enjoy your Friday 13)buhhhhhhaaa)

Tip for consumers:
everything is find)

Service
Value
Quality
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Jimmy,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user nicks1088
1 review
9 helpful votes
July 1st, 2021
Verified purchase

I've read a lot of opinions when the support team ignores user complaints. Here I decided to check the work of this service and I am satisfied.It works quickly and answers any questions very quickly. I received a detailed answer to my question. I also wrote about a problem with my profile (some of the data disappeared). I also got the answer that the company was reloading the database, then the problem was fixed and the data was in order.

they help me. thankks a lot to Alice

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Nick,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user thomass2408
1 review
0 helpful votes
November 18th, 2021
Verified purchase

Wonderful website, I found my soulmate here. I meat the love of my life here, she means everything to me

Wonderful, mostly reply rightway or within 24 hours, they are so kind as well.

Reason I chose this business:

I want to a girlfriend that love me for me and this site really works.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Thomas,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user dilipg11
1 review
0 helpful votes
September 7th, 2021
Verified purchase

I've been using this site for 1year now. The girls are very respectful and kind. Only problem is that lots of beautiful girls contact you and it's difficult to select one. I'm hoping that I have truly found my soulmate, only time will tell.

I wanted to use video chat from my iPhone, the information given still does not work.

Reason I chose this business:

I choose Find-Bride because I strongly believe that girls from Ukraine and Russia have true family values.

Service
Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Dilip,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user jeffl1007
1 review
0 helpful votes
July 6th, 2021
Verified purchase

Been on this site for several years even made it my to the Ukraine to see the girl but didn't work out I have found a new lady I hope to see her in person.

Reason I chose this business:

Just looked around and wasn’t sure if it was real but now I do can’t wait to fulfill my dreams of a loving caring wife

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear Jeff,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Thumbnail of user johns9060
1 review
0 helpful votes
July 8th, 2021
Verified purchase

This web site provides great opportunity to meet and chat with people from countries that may not be visited in real life. While it is understood that most on the site are in search of a life long love partner, be aware that extended time spent in chat or video can add up quickly. Use the time wisely in search for serious relations.

Reason I chose this business:

I chose Find-Bride because of the beautiful profiles I found initially, and the warm reception I received from countless beautiful women on the site. My age was never a drawback to anyone, even though I protested often about the difference.

Thumbnail of user martind368
Martin D. – FindBride Rep

Dear John,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

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From the business

FindBride is a place of real hope where singles find their soulmates. This isn’t a place where you see any shocking statistics about how many lonely people live all over the world. The website works in the next simple way – it heals the heart and helps to find the woman of your dream. Meet the most beautiful women from all over the World directly on our site.

We believe everyone deserves happiness. Watching how more and more customers get their love, we become happier ourselves and every time hope that the love will be strong and long, although it depends entirely on the couples. Anyway, we don't lose hope and continue improving our best customer service by considering any FindBride user to be helpful in this review.

In addition, the punchline of our website lies in a great variety of Ukrainian and Russian women looking for a dream partner from abroad. The whole world knows about the unearthly beauty that combines with the unrivaled mind of every woman. Surely, you would like to speak to one of them – and not to scammers, and fortunately, here you have such a perfect opportunity to do it.

Business History

FindBride is a service that was started from a small digital platform developed for making dating easier. Today, after 10 years of history the website has 5+ million members, thousands of chats and letters every day, and hundreds of success stories.

Company Representative

Thumbnail of user martind368
Martin D.
Typically responds within 4 days

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