Sitejabber Website Reviews and Complaints
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About the Business

FindBride is a place of real hope where singles find their soulmates. This isn’t a place where you see any shocking statistics about how many lonely people live all over the world. The website works in the next simple way – it heals the heart and helps to find the woman of your dream. Meet the most beautiful women from all over the World directly on our site. We believe everyone deserves happiness. Watching how more and more customers get their love, we become happier ourselves and every time hope that the love will be strong and long, although it depends entirely on the couples. Anyway, we don't lose hope and continue improving our best customer service by considering any FindBride user to be helpful in this review. In addition, the punchline of our website lies in a great variety of Ukrainian and Russian women looking for a dream partner from abroad. The whole world knows about the unearthly beauty that combines with the unrivaled mind of every woman. Surely, you would like to speak to one of them – and not to scammers, and fortunately, here you have such a perfect opportunity to do it.


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FindBride Reviews Summary

FindBride has a rating of 3.5 stars from 227 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FindBride most frequently mention beautiful women, long time and video chat. FindBride ranks 131st among International Dating sites.

France
1 review
0 helpful votes
Follow Alexandre P.
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A great experience but an unbalanc
April 18, 2025

I had an overall positive experience on Find Bride. The interface is nice, the profiles are serious, and I was able to interact with really sincere women. Some conversations have touched me, and I feel there is potential for real encounters. That's why I give it 4 stars despite some frustrations. But let's talk frankly about the main negative: the price of credits.
It's clearly too expensive for my taste. Not everyone has the same financial means, and accessing women's contacts quickly amounts to a large sum. What bothers me is not to pay a little - it's normal - but the huge gap between men and women: for women, it's free, and for men, it's not only paying, but very expensive. It creates a big imbalance. I myself had bank blocks because of these repeated payments. And the worst part is that I spent a lot of money with a woman without ever getting a real feedback or contact with her in the end. A big disappointment, and a feeling of wasting time and money.
I think a full subscription system (one month, three months, all-inclusive) would be fairer and simpler. I know that there are already subscriptions, but they don't include credits, so in the end we pay double, and it's not sustainable over time. Despite all this, I have a good memory of some of the exchanges and the general atmosphere of the site. Hence my four stars. But I really hope that the system will evolve into something more balanced and accessible for all.

Date of experience: April 8, 2025
Martin D. FindBride Rep
3 months ago

Hello Alexandre,

We sincerely thank you for such an extensive and detailed feedback.
The opinion of our customers is important to us, because it helps us to make our service even better. And especially when the opinion is so sincere and honest.

If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/submit_ticket

All the best,
Martin

West Virginia
1 review
0 helpful votes
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Support has always been very helpful for me
July 4, 2025

Support helped me to go off line in my status very quickly, and the support was excellent.

Date of experience: June 3, 2025
Martin D. FindBride Rep
2 weeks ago

Hello Neil,

We sincerely thank you for such wonderful feedback about our service.
The opinion of our customers is important to us, because it helps us to make our service even better.

If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/submit_ticket

All the best,
Martin

GB
1 review
7 helpful votes
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It's a scam
January 8, 2025

This site is a scam. The woman are given incentives to keep men buying credit to chat with them. I used facial recognision software on many of the profiles and find many of these women are on Amourlee.com as well as many other sites. Even the company location is in the same town/city and all in close proximity. I did a google search on a few of the profile images and in some cases found the profile on 20+ other sites with different names and details. I even raised this with the administrators. And shared my findings with them and they removed my account. I even got one of the women to record a personal message to me on another site just to prove the it was the person in the photo. And also got confirmation from this site also.

Date of experience: December 28, 2024
Martin D. FindBride Rep
6 months ago

Hello David,

We have the strongest Anti-Scam protection in the industry. Specialized affiliate dating agencies conduct interviews with each lady, take copy of her ID, and record confirmation video. This way we ensure that every lady is real.

We would like to note that ladies are not prohibited from registering on other dating sites, this is not a violation of the Terms of Use or Anti-Scam Policy. They are as free to register on other sites as men are.

Your request to our customer support was also followed up with the most thorough work - a strict check of the site member you indicated was carried out based on your complaint, including a re-check of all her documents. As a result of the check, it was established that the lady is real.

If you have any other questions, do not hesitate to contact our support agents — https://help.findbride.com/submit_ticket
We are always happy to provide you with the assistance you need.

All the best,
Martin

IR
1 review
1 helpful vote
Follow Saeed P.
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DeaTeam,

I would like to express my heartfelt gratitude for your excellent services. Your platform has provided me with an amazing opportunity to connect and communicate, and I deeply appreciate all the hard work you put into making this experience smooth and enjoyable.

I would, however, like to offer a small suggestion for improvement. It would be incredibly helpful if you could implement a feature that sends a notification when the account balance is running low. This would allow users to recharge their accounts in advance and avoid any interruptions during important conversations.

Thank you once again for your outstanding services. I look forward to seeing how the platform continues to evolve.

Best regards,

Date of experience: December 7, 2024
Martin D. FindBride Rep
8 months ago

Hello Saeed,

Thank you for such a wonderful feedback about our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/submit_ticket

All the best,
Martin

Germany
1 review
1 helpful vote
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You did not disappoint me
January 7, 2025

I was member of three other sites but this one is honest and reliable. According to the policy I got the email address of "my" lady. I had no betray. The payment is fair.

Date of experience: December 28, 2024
Martin D. FindBride Rep
6 months ago

Hello Manfred,

Thank you for such a wonderful feedback about our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/submit_ticket

All the best,
Martin

Greece
1 review
1 helpful vote
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I have tried many different sites.during the years searching for what I am looking for.deception.fake promises.etc...in Find Bride I found many women of my interest.and yes its true woman exchange contacts here.many are honest.and nit all but the majority.truly wants a real meeting and don't lie.but given the opportunity.I like to say this to the men of the site.OK I understand.whoever uses online dating may have been scammed.lied to.deceived.I understand that...but on Find-Bride there are many incredible souls.honest women.so don't treat everyone as a threat.or as a scammer.give them the opportunity. Women are roses. They are treated like flowers and not like enemies. I have to add that Find Bride is the ONLY site with incredible support and services. Gifts arrive on time, calls, etc. I don't have any complain.that why I recommend Find Bride to my friends.and know.that I found my soulmate here!.

Date of experience: November 1, 2024
Martin D. FindBride Rep
8 months ago

Hello Evangelos,

Thank you for such a wonderful feedback about our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/submit_ticket

All the best,
Martin

Texas
1 review
2 helpful votes
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Matters of the Heart
October 25, 2024

My experience at Find Bride has been over and above my expectations. I am very satisfied with the quality of professionalism that I have found to be a standard both with Find Bride and the ladies during my search here.

Date of experience: October 15, 2024
Martin D. FindBride Rep
9 months ago

Hello Michael,

Thank you for such a wonderful feedback about our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us

All the best,
Martin

GB
1 review
9 helpful votes
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Scammed
June 18, 2024

I got scammed.bt you don' need to leave the site an tell your bank.

The girls will try to gain your confidence in them then they will ask you o but a $30 suitcase they will charge $360 usd in credit for. I gave in to try a test on a git. Suddenly they are not sure as I am being cautious and then the excuses and lies.
Originally they say it's ok they can travel then after they will ask for money assistance. Even lie about news. Make strange excuses " I cannot travel without a this small $30 suitcase I want you to buy from the site for 519 credits ($360usd).then eventually blow you probably when they have a new fish on the line.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2024
Martin D. FindBride Rep
over a year old

Hello Robin,

I am sincerely sorry that you have encountered such an unpleasant situation.

I kindly ask you to contact us so that we can provide you with the necessary assistance and so that a thorough investigation of this case can be carried out — https://help.findbride.com/hc/en-us

All the best,
Martin

Germany
1 review
0 helpful votes
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Zuverlässigkeit & Wertschätzung
March 31, 2025

Jede Frage wurde innerhalb von 24 Stunden beantwortet! Die Gutschreibung von Credit Points sind motivierend!

Date of experience: March 21, 2025
Martin D. FindBride Rep
4 months ago

Hello Uwe,

Thank you for such a wonderful feedback about our service.
We wish you good luck with your lady from the bottom of our hearts!

If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/submit_ticket

All the best,
Martin

Kansas
1 review
1 helpful vote
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No problems
June 3, 2024

Wonderful experience ladies from multiple countries constantly messaging me the seem sincere in their intentions but so far I haven't met anyone of them in person however some are pushy most of the time they're very understanding

Date of experience: May 24, 2024
Martin D. FindBride Rep
over a year old

Hello Nick,

Thank you for such a wonderful feedback about our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us

All the best,
Martin

Ukraine
4 reviews
17 helpful votes
Follow Robby F.
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To tell the truth, I was very surprised having read some negative reviews here. Find-Bride is a decent website that helps people break up with their loneliness. I met my wife-to-be here in three weeks after registration. I texted her, she texted me back. Then there were real dates, flowers, first kiss, first intimacy...
By the way, a good friend of mine is dating a lady he met on Find-Bride as well.

Date of experience: September 10, 2015
Martin D. FindBride Rep
over a year old

Dear Robby,

Thank you for your feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Canada
1 review
6 helpful votes
Follow E. Bertram K.
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Be very careful what you ask of or tell to the reps. Any kind of criticism makes them turn you into non-entity and they will no longer answer your questions. In my case I criticized the need to purchase 1500 credits before asking for a contact request. FB says their survey of women shows they feel comfortable only after having had 1500 credits worth of contact. When I said that this was nonsense because I can make a 1500 credit purchase, and thus apply for contact details without ever having communicated with the woman, I did not receive an answer and have been ignored by them ever since.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 26, 2023
Martin D. FindBride Rep
over a year old

Hello Bertram,

Unfortunately, we could not find your requests to our customer support for the last six months.
I would like to ask you to contact our support team so that they can provide you with all the assistance you need - https://findbride.zendesk.com/hc/en-us

All the best,
Martin

Singapore
1 review
10 helpful votes
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Personally, I questioned myself a lot before the registration on find-bride.com about safety, reliability, and lots of more. I reviewed tones of comments and users' feedback on this topic and I could make a conclusion that I was too bothered without the major reason for this. It turned out to be a usual dating site where anyone can communicate with charming Slavic women. That's it, nothing really surprised or shocked me about this site. So, don't hesitate and sign up on any resource, because each of us will definitely have another story and situation

Date of experience: June 24, 2020
Martin D. FindBride Rep
over a year old

Dear Rick,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Netherlands
1 review
0 helpful votes
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I heard about the beauty of Ukrainian and Russian girls. Therefore, this dating site is my favorite for here I can meet such beauties. Sometimes, they respond to requests for so long, but I understand that they may have not enough time.

Date of experience: March 22, 2017
Martin D. FindBride Rep
over a year old

Dear Tom,

Thank you for your feedback! We really appreciate it.

If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

California
1 review
0 helpful votes
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Certainly worthy
July 16, 2021

I've found that this site is certainly worthy. The women here write well and sincerely, at least that's my perception. You'll find that daily messages, letters, pictures, and videos are easy to navigate. Using the video chat allows you to view the person live, which may show that their image is slightly different than pictures provided, especially professional photographs.

Date of experience: July 16, 2021
Martin D. FindBride Rep
over a year old

Dear John,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Poland
1 review
16 helpful votes
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User protection
June 30, 2021

I don't like filling out long profiles on dating sites. It is very boring and time consuming. Here the questionnaire has the most important data and that's COOL. I can skip certain points if I don't want to. It's not obligatory. But on the other hand, the company wants to protect each user; therefore, it has such a reliable protection system. I am sure that women's accounts are also verified because I have not seen any fakes.

Date of experience: June 30, 2021
Martin D. FindBride Rep
over a year old

Dear Paul,

Thank you for such a pleasant review about us!
If you need anything, do not hesitate to contact us, we will be happy to help you.

Ukraine
1 review
0 helpful votes
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SUPER SITE
August 18, 2021

Great site))I am sure that there are real ladies there, for whom you do not mind loans! BAMBI *******. A great girl, but unfortunately my health did not allow me to stay with her... I recommend this wonderful site to everyone!

Date of experience: August 17, 2021
Martin D. FindBride Rep
over a year old

Dear Владимир,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Missouri
1 review
3 helpful votes
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The anonymity of the internet
June 23, 2023

I have come and gone numerous times over the years with NO ultimate success. Spending WAY TOO much money on the site. The women are fine if you are there for mental masturbation; typically hers. After the $Ks spent to get email contact information, women either contact a couple times until asking for money or stay on site. Unfortunately I am a romantic at heart and still look for that 1 in a million woman who is exactly who she says she is to be the love of my life.

Date of experience: May 24, 2023
Martin D. FindBride Rep
over a year old

Hello Michael,

We provide our customers with a platform to find a partner, provide them with maximum comfort when using our services, the best gift delivery partners and the highest level of customer support. In other words, we do everything possible to make your search as comfortable as possible.
But we cannot guarantee that you will find your perfect match for a strong and long-term relationship, since even the Lord himself cannot guarantee this. How the relationship develops and how it ends depends on the partners, but not on us.

I am sincerely sorry that your past relationship did not work out, but I am sure that on our site you will find the one who will surround you with care and love.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Cambodia
1 review
4 helpful votes
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It's a place where all the chatting features promote father communication and real dates. I liked the general conception of the site. Oh, and prices are rather reasonable. So, my expectations have totally proved after the sign up.

Date of experience: July 14, 2020
Martin D. FindBride Rep
over a year old

Dear Henry,

Thank you for such a pleasant review about us! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Colorado
1 review
0 helpful votes
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My thoughts
July 17, 2021

For the most part I am satisfied with the site, however two things that bother me is the expense of obtaining a ladies contact information, I feel the cost is insanely to high. Secondly I think there should be a selection on the users profile that allows the user to say there are in a relationship and thus blocking others from sending text or letters. I find it annoying to keep receiving letters from ladies that wonder why I do not respond to their inquiries. Overall I think the site is good, better than other but expensive.

Date of experience: July 17, 2021
Martin D. FindBride Rep
over a year old

Dear Joe,

In 2018 we conducted a survey among women, according to the results of which the 1500 credit rule was introduced. This rule helps both partners get to know each other better through communication, which gives a better chance of a successful story.

We have really strong anti-scam protection for our clients, but we also want to protect our ladies from men with impure intentions so lady must be confident in a man to whom she gives her PERSONAL information. A couple must know each other well and then we can admit giving personal contacts of a lady, because they will continue a communication outside of our site and our protection.

As for unwanted emails, you can block them by moving the email to the Unwanted folder. Hope this helps.

And thank you for feedback! We really appreciate it.
I have passed on your wishes regarding the cost of a contact request to the top management for consideration.

Please let me know if you have any other questions or requests. I would be glad to help.

All the best,
Martin