• FilterWater

FilterWater

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Overview

FilterWater has a rating of 3 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. FilterWater ranks 38th among Water Filter sites.

How would you rate FilterWater?
Top Positive Review

“Quality service with major responsibility”

Adam L.
6/5/13

Quality service with major responsibility. All technical specifics are written on website, product is made in USA and delivery is always on the time

Top Critical Review

“Extremely dishonest seller, and no where to place rating on their site, rate at less than zero”

Sandra P.
2/11/22

Placed order for two treatment systems, paid order total charge and shipping,( $3435. 00) ($325.00 shipping) received a receipt, days later was informed owed additional amount for shipping, without stating dollar amount, just wanted to charge card undisclosed amount. After a few E-mails was informed it would be $295.00 additional due. After payment the order was finally received but short two filters,( $213.00) after calling was told it would be taken care of, but to date NO filter cartridges, No return contact with inquires, will file a complaint with the Pennsylvania Attorney General Consumer Fraud Division

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user sandrap448
2 reviews
2 helpful votes
February 11th, 2022
Verified purchase

Placed order for two treatment systems, paid order total charge and shipping,( $3435. 00) ($325.00 shipping) received a receipt, days later was informed owed additional amount for shipping, without stating dollar amount, just wanted to charge card undisclosed amount. After a few E-mails was informed it would be $295.00 additional due. After payment the order was finally received but short two filters,( $213.00) after calling was told it would be taken care of, but to date NO filter cartridges, No return contact with inquires, will file a complaint with the Pennsylvania Attorney General Consumer Fraud Division

Thumbnail of user lyndah23
1 review
1 helpful vote
September 5th, 2017

I will never deal with this company again! I had to return something because it was not a good product. I paid for Shipping going and coming. Then on top of them they charged me 10% restocking fee. Product was sent back to them perfectly. Did they really have to charge me a restocking fee?
I ended up spending $30.00 out of pocket. Why would I want to ever buy something from them again. VERY POOR CUSTOMER SERVICE. Go to Amazon from now on.

Thumbnail of user fabriced2
1 review
1 helpful vote
October 4th, 2017

I ordered the fw-smart. I am told that he is discontinuing. Desju I order the fw-pro to the place in white. After two gone back from fedex I ended up with BLACK. Nil company.

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About the business

Water Filter Superstore is your leading source for Water Filters and Filtration Systems. Every filter we sell has been lab-tested and evaluated against the highest standards in the industry. Free shipping over $99!

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