• FileLate

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Overview

FileLate has a rating of 1.36 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FileLate most frequently mention customer service problems. FileLate ranks 43rd among Tax Preparation sites.

  • Service
    2
  • Value
    2
  • Returns
    1
  • Quality
    2

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • You guys are the worst company with customer service I have ever experienced...
  • Recently, the links to all my previous year tax returns have been broken, returning an error message.
How would you rate FileLate?
Top Positive Review

“Good way to file”

Kim A.
11/24/16

I have been using late file for 6 years. I have never had a problem. I get my 1040 back in 24 hours and if I have a question someone is always there to help.

Top Critical Review

“RUN AWAY FAST”

Kathy S.
6/6/18

I tried filing for me and my husband and nothing happened. Just got excuse after excuse tried redoing what they said was incorrect. COMPLETE SCAM!

Reviews (28)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8) tax returns (3) person (8)
Thumbnail of user kima91
1 review
0 helpful votes
November 24th, 2016

I have been using late file for 6 years. I have never had a problem. I get my 1040 back in 24 hours and if I have a question someone is always there to help.

Thumbnail of user dawnf5
1 review
1 helpful vote
July 1st, 2013

I have filed on this TAX web site for the past 5 years, and I have not had one problem! However, I do print and mail my paper copies by snail mail. The instructions are clear and easy to follow and they also make suggestions which may influence my tax returns. I would have too say I would recommend them. The first year I filed, I also filed a previous years taxes, again no problem!

Thumbnail of user cathye2
1 review
3 helpful votes
July 17th, 2014

I HAVE FILED USING THIS COMPANY FOR GOING ON 4 YEARS, MY HUSBAND AND MY DAUGHTER ALSO USE THEM. LAST YEAR THEY MADE A SLIGHT MISTAKE WHICH I CAUGHT AND THEY CORRECTED WITH A LESS THAN 24 HR TURN AROUND. I HAVE NEVER BEEN DISAPPOINTED.

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About the business

FileLate | Late Tax Filing | 2014 Back to 2003 Taxes.

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