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Review of FileLate

FileLate reviews

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28 reviews
8275 S. Eastern Ave Suite 200
Las Vegas, NV 89123, US
Tel: 1-877-LATE-FILE
privacy@filelate.com

28 Reviews From Our Community

All Reviews

rm8
1 review
2 helpful votes
2/23/11

I needed to file taxes for 2006 to current. This site offered everything I needed. You could request 1040's and do your return. I completed 2006 & 2007. Each time there is an option at the end to pay additional funds for a tax professional to review your return to see if you qualify to receive extra money. I paid for this for my 2008 return and it was a $29.97 mistake! The did not even send me a response stating they didn't find any extra funds. I was advised by someone I knew personally to change my filing status and receive an extra 2k. When I sent an email complaint it went unanswered. When I called I was refused a refund with they excuse that they can only go by the filing status I entered (excuse but ummmmmm if I pay for a review to see if I can receive additional funds wouldnt this be a part of that since it is such a determining factor) An IRS rep told me that it is common sense for any tax preparer to advise someone to file head of household instead of married filing separately and claiming a dependant. I will NEVER use this site again. In this day and age and economy every dollar going in and out counts. I can not stomach supporting a business that not only does not provide the service they sold but offers horrible customer service. I did not cuss or use foul language on the phone but the rep hung up on me. In closing I tested this on taxact.com they advised me (while looking for additional ways to get more money for me for FREE) to change my status to receive more funds. The only sorry site that didn't tell me that was filelate.com

missingmoneym
1 review
4 helpful votes
9/2/10

DO NOT EVER EVER EVER USE THESE JACK @$$es
They do not give you the full story for there terms of service.

maggiez
1 review
6 helpful votes
6/9/10

This website is VERY deceptive..it leads you to believe that you are able to e-file late tax returns as far back as 2003 and once you have paid they send you an email stating that you can not e-file 2003 taxes..so I paid to e-file 2004 taxes and they sent me another email stating that I could not e=file 2004 either..(nothing mentioned in first email.) Called company and spoke to a "Clarke" who later changed his name to "Clarence" when speaking to my Husband. Clarke or Clarence would not let me speak, would constantanly interupt me will jabber that he was obviously reading, and or had said the same speech many times, but it was said in a rude monotone fashion...When I asked him to stop talking nearly 10 times in a row, my husband finally got upset and took the phone from me.(thats when :Clarke: said his name was "Clarence". When we asked to speak to a supervisor, he stated, he was the only one we could speak to, then he changed his mind later and said a Supervisor would be the at 4.pm. he and his webpage are a rip off..dont use them

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Not very good reviews. I was taken for $79.00, I hope you have better results.

By Richard N.
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What is the charge/fee to do your state & Federal?

By Andrea A.
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