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I am a hard to fit size (32F) so I was thrilled to find this site. I accidentally ordered the wrong size, so I phoned the toll free number the next day. The rep on the line was extremely polite and helpful, and I got my perfect bras soon after. Shipping takes several weeks, but I' m in Canada and they come from the UK.
I have still not received my package. I was sent a fake tracking number for Hermes Tracking. The package that that number was linked to ended up somewhere in Germany. I contacted customer service, concerned that my package may not be delivered to my address. They acted like I was an idiot for questioning it, and told me that they do not offer international tracking (very odd, every other store does this without batting an eye). So the number they gave me was fake. It was just for show. I have spent over $130 AUD and though this was a reputable site considering ASOS sells their items. If you want to purchase from them, go through ASOS. I had only used their website because ASOS didn't have my sizes (out of stock). Carrying the same sentiment as previous reviews, I do wish I'd checked the reviews for Figleaves more carefully. Regret, regret.
I love that I can find my bra size here. However my only qualm is how long it takes to receive the item. I know it's because it's in the UK and they have to send it out through international mail. I'm not sure if there is even a way to expedite the shipping without an additional costs to the customer, but I most certainly think it's something they should look into.
The additional shipping cost for each item makes me hesitant to order more than one item. There should be more promotions where if you spend over a certain amount, the shipping is free or you can upgrade to a faster shipping at a better price.
Lately, I have been looking at bras I like on this website and seeing if they have it available on Amazon. Sometimes I even get a better deal at Amazon and I also get it quicker. Even if the bra is the same price or higher, it's worth the extra cost to get it sooner and Amazon won't charge you b for each bra shipped.
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