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Figi's has a rating of 2.19 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Figi's most frequently mention customer service problems. Figi's ranks 23rd among Candy sites.
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I was a customer of Figis Gallery for years. I ordered 2 items & started paying for the items before payment date ( August). I ordered a second item a week or two later. The company took the money to pay off the 1st items & put it on the second item. I checked my payments which had increased. I called the company & spoke to a supervisor telling her that the first item is paid off. That was not the interest. The interest was too keep getting money of both orders. Check your orders before paying off. No photos is needed poor management.
Simple, they lie, take your money even after you return there defective products. I returned the product, paid for it. Was told they would replace it. (NOT) so the said they would credit my cc ( NOT) There so desperate, I said keep my money. After 7 calls numerous text… we got zero. The customer service is the worst on the planet, reps tells you different stories every call after spending over a hour plus on the phone. Don't say you were not warned! Just seen at the bottom, take a pic of your product. Sorry u have it, plus my cash.
I was a customer of Figis Gallery for years. I ordered 2 items & started paying for the items before payment date ( August). I ordered a second item a week or two later. The company took the money to pay off the 1st items & put it on the second item. I checked my payments which had increased. I called the company & spoke to a supervisor telling her that the first item is paid off. That was not the interest. The interest was too keep getting money of both orders. Check your orders before paying off. No photos is needed poor management.
Tip for consumers:
Buyers Beware
I placed an order with this company on August 16-17,2018. I ordered the peanut brittle and cinnamon pastries. First of all, they have to approve your credit if you want their credit. I never gave them my SSN so how they find out about me was a little shady to me, but okay because they are a legit company. Since it was my first time placing an order with them which was over $50.00 they approved my order. My other order was like over $90.00 and they requested a down payment. So my all in all suggestions to anyone is if you don't have perfect credit then the amount of the order does matter. If you order over $50.00 like in the range of $50 not over $90 with less than perfect credit, I guess they will approve your order. This company does a hard pull on your credit people and your alerts will let you know that it was them looking at your credit. Figi's approved my order and as of today, I am waiting for them to ship my order. My 4 stars for this company is because they responded to my email fast, they say within 24 hours and they do that. That's why I gave them the 4 stars. Also, I have realized that they have old reviews on their site, some reviews were from 6-9 months ago and even 1-7 years ago. Stuff like that makes me suspicious of their products and the company. Yes, I am still taking a chance with them because I have not paid for my order yet, so what I got to lose. I will be taking photos of my order when it arrives and of the products. I will be doing a detailed review of this company.
Okay, my order arrived on Aug. 24,2018, actually before the date which was on 25th. Everything is good like my cinnamon pastries and peanut brittle. They came is box then in the tin cans which are pretty and useful. After eating the candy, you can use the tin can for anything. I also posted a photo of my order so everyone can see what the items looked like. The cinnamon pastries were delicious and buttery tasting and the peanut brittle was good too. The items came looking like the photos with the nice looking tin cans. I very pleased with my very first order with this company. Everyone is different about their foods but I just love this company food. I am planning on ordering again from this company. I love everything that I had ordered from them. I even put up an up-to-date review on their site. The cinnamon pastries looked like the photo on their site and the peanut brittle came in 2 medium silver bags in the tin can. A lot in both bags and pastries were great to me. I ate them in one day and they are better when microwave.
Every year someone sends me a gift box from Figi's. I have gotten a variety of food and everything has been outstanding. I highly recommend them as a great place to use for a gift or for your own purchase from the taste tempting photos in their catalogs. You won't be disappointed and their delivery is excellent. My latest gift was delivered on a Sunday, right on my birthday. What a delightful surprise.
I love this store. If you can't get it here you can't get it. You have everything. It's all good to. If you have a problem you guys fix it. I like getting your gifts that is good of you. This is a store I will always go back to. Thanks so much for all you do. Michael
I just ordered 3705, 0059, 3889 and the large pistacios... I am quite pleased and anybody ordering the same order should be excited as I was in receiving the order. I only wish they had a store in our town.
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Figi? ۪s has the finest and most exquisite selection of gift baskets and food gifts. We offer a wide variety of assorted gifts, with everything from holiday chocolates to meats and cheeses. Each order is hand crafted and boxed to perfection.
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