• Figi's

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Overview

Figi's has a rating of 2.19 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Figi's most frequently mention customer service problems. Figi's ranks 54th among Candy sites.

  • Service
    3
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I placed an order for Easter 5 days in advance via their website.
  • I explained to her that this is unacceptable customer service and that has really ruined my Christmas.
How would you rate Figi's?
Top Positive Review

“Customer Beware when Paying Off items.”

Sheron W.
9/22/22

I was a customer of Figis Gallery for years. I ordered 2 items & started paying for the items before payment date ( August). I ordered a second item a week or two later. The company took the money to pay off the 1st items & put it on the second item. I checked my payments which had increased. I called the company & spoke to a supervisor telling her that the first item is paid off. That was not the interest. The interest was too keep getting money of both orders. Check your orders before paying off. No photos is needed poor management.

Top Critical Review

“Liars”

Anthony W.
3/13/23

Simple, they lie, take your money even after you return there defective products. I returned the product, paid for it. Was told they would replace it. (NOT) so the said they would credit my cc ( NOT) There so desperate, I said keep my money. After 7 calls numerous text… we got zero. The customer service is the worst on the planet, reps tells you different stories every call after spending over a hour plus on the phone. Don't say you were not warned! Just seen at the bottom, take a pic of your product. Sorry u have it, plus my cash.

Reviews (21)

Rating

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Reviews that mention popular keywords

order (10) customer service (5)
Thumbnail of user johnm2482
1 review
0 helpful votes
October 23rd, 2018

For my twins birthday, I bought each a Figis Snack Favorite. For my daughter, I bought Spicy Cajun Mix, my son, Cranberry Nut Mix and for me Get-up-and-Go Pistachio Nut Mix. My twins still tell me how much they enjoyed the nut mix I bought them. My only complaint. Too much chocolate in thr otherwise delicious nut mix with my order

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About the business

Figi? ۪s has the finest and most exquisite selection of gift baskets and food gifts. We offer a wide variety of assorted gifts, with everything from holiday chocolates to meats and cheeses. Each order is hand crafted and boxed to perfection.

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