This website seems to be closed. Find similar businesses
  • FierceSimplicity

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

FierceSimplicity has a rating of 3.93 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. FierceSimplicity ranks 291st among Swimwear sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    2
  • Quality
    4
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I was able to get ahold of customer service once and they told me it was scheduled to ship 04/20/2016.
How would you rate FierceSimplicity?
Top Positive Review

“A+ Fierce Simplicity Review”

Marina O.
3/15/16

A friend had mentioned this company to me since i needed swimsuits asap (unfortunately my luggage was lost during my connection flight). They do not have a physical store location but after a chat with one of their reps online I was able to have my swimsuits brought diretly to my hotel after purchasing them on the site. They even brought alternative sizes incase the size sm didnt fit (i was a little apprehensive about sizing). Anyways awesome experience and spring break mission a success

Top Critical Review

“Scam business”

John W.
1/31/18

Ordered a swimsuit that my wife picked out on 2 Jan 18, with payment through PayPal. Email confirmation sent from PayPal, but not from Fierce Simplicity. 3 weeks after, email to their customer service account received an auto-reply saying I'd have a reply in 24-48 hours. 48 hours later, no response - my second email to customer service gave the same results as the first. This business is a well-designed scam e-business, set up to receive money without sending any product.

Reviews (46)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7)
Thumbnail of user johnw777
1 review
0 helpful votes
January 31st, 2018

Ordered a swimsuit that my wife picked out on 2 Jan 18, with payment through PayPal. Email confirmation sent from PayPal, but not from Fierce Simplicity. 3 weeks after, email to their customer service account received an auto-reply saying I'd have a reply in 24-48 hours. 48 hours later, no response - my second email to customer service gave the same results as the first. This business is a well-designed scam e-business, set up to receive money without sending any product.

Thumbnail of user yairym
1 review
2 helpful votes
June 28th, 2016

This company is shady, unprofessional, and should be investigated. I placed an order 4/30/16. I didn't receive it until 6/20/16 after sending multiple emails. The majority of those emails were ignored. When I finally received the merchandised, they had send me the wrong size. Oh, by the way the Hallandale address advertised online for this business doesn't exist. It is a condominium complex. No telephone number to contact anyone either. The new mailing address is a PO Box. Bad business!

Thumbnail of user helenf21
1 review
2 helpful votes
January 11th, 2016

In January I posted a negative review because an order I had placed almost 2 weeks prior I had not received notice of shipment and all my attempts at contacting them were unanswered. The items were eventually shipped, however this doesn't change the fact that it took way too long, that their customer service was horrible, that the items did not arrive on time. Nonetheless they felt it necessary to to threaten me with a law suit if I do not remove the negative review. Why should I remove, everything I said is the truth and I'm entitle to spell it and inform the public of your horrible services. But I can't say I'm surprise that a company with such disregard for their consumers will also be a bully. I will not be bully into removing the negative reviews you deserve!

Thumbnail of user stephanieb103
1 review
1 helpful vote
May 29th, 2016

I'm shocked to see all these great reviews. I believe they are company owners/people getting paid. I ordered a bikini on 5/1. I was charged $78 on 5/2 and didn't hear from Fierce Simplicity at all after that. I tried contacting them four times via email with no response. They indicate they respond to all emails within 24/48 hours. I received nothing. I needed the swimsuit for an event on 5/15. I didn't receive it so I had to scramble to go out and by something else last minute. I filed a case with the Better Business Bureau on 5/13, then received notification that my item shipped two days later on 5/15 (the day that I needed it). Ordering from this company is not worth the headache. They also sent me a "warning" email about a defamation lawsuit if I didn't remove this review in its entirety (I find it funny that they can respond to a review but not to my multiple attempts to contact them about my order). Too bad there's something called freedom of speech.:-) If you read through the reviews you'll see I'm not the only one they've done this to. I would never recommend anyone spend their hard earned money for this terrible service. Don't be fooled

Thumbnail of user ashleyc96
1 review
2 helpful votes
March 3rd, 2016

Placed order Jan 27th for Feb 22nd trip to DR and it's March 3 2016 and have yet to receive my merchandise I have reached out to the customer service email 4 times and have received no response. I made several comments on instagram about my purchase and no1 responded then they blocked me on instagram so I know they are shady. I purchased 4 swimsuits at $253 so I'm pissed I will try and dispute with my credit card company. This $#*! is bogus it's been over 30 days and at this point if I do receive my swimsuits they will probably be too small and cheaply made. I have not even got a confirmation email or a shipping/tracking email.

Thumbnail of user cathyv15
1 review
0 helpful votes
April 25th, 2017

Placed a order (#7013) Florance monokini, never recieved it.
They explained it got returned, have been emailing almost a year now i still havent recieved my money back. All they say is that they will be looking into this matter, every single time.

Thumbnail of user stevenh110
1 review
0 helpful votes
July 25th, 2016

Ordered £200 of items. Left it 10 working days nthing no invoice or dispatch. Emailed asking for invoice. Got a dodgy looking one. Left again for another week. Emailed. NOTHING so going to barclays see if they can get refund. Will update. My advice DO NOT USE THIS WEB SITE!

Thumbnail of user jenniferp71
1 review
2 helpful votes
August 28th, 2015

Placed order on 8/23/2015 SUNDAY- Monday came no confirmation the order had been processed or anything... Today is FRIDAY, I have yet to receive confirmation that my order shipped. Sent several emails, chat and even contact them on Instagram and NOTHING!.
I paid $50.00 for nothing. NO PHONE to reach Customer Service its a nightmare trying to get a hold of someone!... PLEASE DO NOT BUY FROM THIS COMPANY!

Thumbnail of user daniil7
1 review
3 helpful votes
April 22nd, 2016

Surprised to see so many good reviews on here. I placed an order on 04/08/2016 and still have not received an email that my order has shipped. I was able to get ahold of customer service once and they told me it was scheduled to ship 04/20/2016. Still did not receive a notice that it had been shipped. I have now been trying to contact them via email, chat and started a customer ticket on their website with no response in the last 48 hours. Pretty sure at this point, I will not be receiving my bikini and I needed it for an event on 4/29/2016. I now have a week to find something else. Seemed like a nice designer website and I have never received such horrible service.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Miami Bikini Company, Fierce Simplicity Swimwear bringing you exceptionally designed, well fitting swimsuits, monokinis, thongs and bathing suits for women.

How do I know I can trust these reviews about FierceSimplicity?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FierceSimplicity?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business