Fidelity Estate Services

Do not use this company. I hired Bo Patrick, who owns the company, to liquidate a large collection of antiques and vintage watches. I discovered a large number of my items in sales he was holding for other clients. He admitted his mistakes but refused to pay me for the majority of these items. I never received a complete accounting. DO NOT USE

Fidelity Estates took very good care of me and was up front and honest about their services. I tried a few different companies but didn't feel comfortable. They walked me thru the entire process and made sure I was aware of everything that was going on. I would recommend over anyone else in the valley!

My husband and I have had several business transactions with Bo Patrick-Fidelity Estate Services and have been extremely pleased with his work and professionalism. We've unfortunately, have had to use his services due to losses in our family. He was compassionate and understanding in this sensitive time for us and our family. Bo explained in detail how his auctions worked and what we could expect. I realized there are no guarantees with auctions, a bit scary! But he went above and beyond our expectations, even to go as far to stay after the auction to make sure the house and surrounding area were completely clean. We are from out of state and this really helped us out. We have referred him to other friends and they have experienced the same quality of work. I also must add that all of his employees have the same professionalism and also the compassion. That meant so much to us! I only take the time to review when I think a business deserves recognition and I truly believe Bo Patrick-Fidelity Estate Services do! I highly recommend.

Bo Patrick is exceptional. They offer the highest quality products and their service model is second to none. I recommend Fidelity Estate services to anyone.

If your looking for an honest auction company contact fidelity estate services *******397 as a professional buyer for 30 years i can tell you Bo Patric is a very honest man never cheats his clients or buyers he has more knowledge than most, i have been going to his auctions for a long time, never once have i been disappointed their auctions are clean and professionally done.

We hired this company to sell an extensive estate from our parent's home. This was not an ordinary sale—Our parents previously owned an antique store and were lifelong collectors of fine items. Every day prior to the auction, We were promised a detailed lot review and visibility into the actual auction. No information was ever received. I can't overstate that we requested this information on a daily basis. After the auction, we were promised a detailed auction breakdown for each lot nor was it received. We were charged $12,000 for a one day move to relocate the auction items less than 40 miles. This was ridiculous! Prior to signing a contract with this company, we were told to expect net receipts of $35,000-$45,000. Our final take on gross receipts of $34,000 was $10,000. This company is a scam!

After the first appointment, 5 stars but by the end 1 star. This was my experience: Seller Beware. What should have been a huge success was a giant failure, at least for us and I will have to bear that burden on behalf of four estates the rest of my life.

Lesson 1 we were told Fidelity Estate's clients would pay more than spot for silver and gold coins and bars; for the most part that is NOT the case and then you have to pay the commission. I advise going to your local Gold and Silver exchange; a lot less commission and you'll get spot price.

Lesson 2 we were told to give Fidelity Estate everything, which we did, BUT then they only sold part of it and gave the rest to another auction house without letting them know it was from 4 estates. We were told only less valuable items would be sent to the other auction house but this was NOT the case as even four antique pieces of furniture Fidelity Estate specifically said to include were forwarded to the other auction house.

Lesson 3 make sure things are correctly labeled before Fidelity Estate lists the items Online. We tried to get it corrected but were told it was too late; thus affecting sales price in our opinion.
Also, we NEVER received an inventory list as promised. To this day, we're not sure what Fidelity Estate had in spite of an extensive spreadsheet of a lot of our items that I already had made for my personal use.

Lesson 4 look at sample pictures for the Online auction. The background cloth they used was terribly wrinkled and some of the pieces weren't fully dusted thus making for very poor quality pictures.

Lesson 5 if you think your items are going to be in YOUR auction, that's not necessarily the case as Fidelity Estate mixed in other items from other clients into our auction items.

There were several other things that happened but let me end with: if you have a choice, and you do, use someone else to sell your prized possessions. I can tell you, my deceased parents and brother can't be happy with me.