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sweeq
27 reviews
22 helpful votes
3/24/17

I bought a Tudor Chrono 20300 from FG GIOIELLI (proprietor Flavio Fragasso) - a so called Trusted Seller" on Chrono24 - based in Torino (Turin), Italy. The watch was described as "Item in excellent condition 1 (Mint)" with "box, booklet and original warranty". Regrettably when the watch arrived, its bezel was very poorly polished with inconsistent swirling AND where there should be 18 links to the bracelet, it only came with 14! (Surely, they should have mentioned this!?) Naturally, I wrote to them to inform them of the actual condition of the watch and for the replacement links (just 2). They replied to say that "in their opinion" the quality was superb and that they were not going to do anything about replacing the missing links (or contributing to this).

My next 2 emails were ignored and so I asked Chrono24 for help but after very reluctantly agreeing to do so, they did a pretty feeble job at playing "post box". So, I am stuck with a watch that is completely not as described.

Beware of this dishonest and unprofessional watch dealer - and don't expect Chrono24 to help in any way!

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