• Fenix

Fenix

Overview

Fenix has a rating of 1.75 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Fenix ranks 175th among Lighting sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

  • But my customer service Rep (John) was VERY attentive and pleasant to deal with.
  • After using FENIX products I don`t have to shop around for quality lights.

Critical highlights

No critical highlights yet

How would you rate Fenix?
Top Positive Review

“Fantastic Durability!”

Mark D.
4/27/23

The people saying that Fenix reliability sucks are full of it! These are so e of the best made heavy duty lights on the market! Im sitting here holding my TK20r and this thing is stout and built like a brick s--thouse! The tubing is thicker than anything Nitecore or Thrunite make and the duel rear switches is awesome engineering and Fenix also has the best responsive switches in the game! They are no higher priced than Nitecore or Acebeam! I have five of their torches and there still working without a hitch! Please STOP slandering this companys name! FENIX FOR LIFE!

Top Critical Review

“BEWARE!”

Kathleen K.
11/29/20

BEWARE! I contacted the company but Fenix store will only let you return a battery within 15 days! Now I'm stuck with a battery I'll never use.

Reviews (8)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (37) fenix products (16) delivery time (9) fenix flashlight (15) fenix lights (8) shopping experience (7) great products (8) head lamp (5) bike light (4) quality products (5)
Thumbnail of user markd3263
1 review
0 helpful votes
April 27th, 2023

The people saying that Fenix reliability sucks are full of it! These are so e of the best made heavy duty lights on the market! Im sitting here holding my TK20r and this thing is stout and built like a brick s--thouse! The tubing is thicker than anything Nitecore or Thrunite make and the duel rear switches is awesome engineering and Fenix also has the best responsive switches in the game! They are no higher priced than Nitecore or Acebeam! I have five of their torches and there still working without a hitch! Please STOP slandering this companys name! FENIX FOR LIFE!

Tip for consumers:
BUY WITH CONFIDENCE!!

Products used:
TK20r - PD32 Gen2 - Pd32 Gen3 TK35 2018- HT18

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From the business

Company Representative

Thumbnail of user jacobo81
Jacob O.
Typically does not respond to reviews

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