Feelunique has a rating of 1.76 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Feelunique most frequently mention customer service, and free gift problems. Feelunique ranks 626th among Cosmetics sites.
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Feelunique has been a lifesaver for my access to some good products that I came to love in the UK, but can't easily get since I've moved to a small town in Germany. I've done maybe 3 or 4 orders in the last year, and they've always been fast and reliable.
Terrible customer service as they don't get back to you! Appalling! Plus they use Evri for delivery and they are just as appalling!
Feelunique has been a lifesaver for my access to some good products that I came to love in the UK, but can't easily get since I've moved to a small town in Germany. I've done maybe 3 or 4 orders in the last year, and they've always been fast and reliable.
After reading bad reviews AFTER I'd ordered - I was worried- but no need - my items all arrived in great time and perfect! So thrilled AND they were cheaper than major outlets were selling them for.
Really pleased! Thank you!
I received my order 19 days after date of purchase (shipping to US). Everything arrived as described; the items were well packaged. I was hesitant to purchase based on negative reviews (and actually ordered as a pseudo-experiment). Maybe it's a dice roll each time someone orders? I've only made one purchase from them so far, but again, no issues I can mention (although I would definitely not suggest ordering with a deadline).
Brilliant fast delivery well packaged on arrival. Very satisfied will definitely use agen highly recommended..
Not only did they stock something I couldnt find anywhere else, click and collect was so fast and everything was perfect
Products arrived quickly and were as expected. Ordered several items which were a good price. Would definitely place an order again.
This is a great site to order from. Free shipping and they give you what you order in a reasonable time. I got mine shipped to Norway. Since it was over 200kr I had to pay $$$$ a lot for the import taxes etc to Norway! However! Here is the BEST part: They refund whatever the amount government charges/fines you. All I had to do was to scan the receipt and send it to their email within a short time that amount was back on my account! But be aware they don't refund more than you spent in their online store!
This is a great site to buy makeup and beauty products from. The amount of brands and products for sale is huge.
So it's likely that you will find everything you are looking for on one site.
The shipping time is quick and reliable.
Overall this site is great and really convenient, it saves buying products from different sites and having to pay for multiple deliveries.
Item received benefits bronze set was missing one item so called in. They not only sent me another full set free of charge but posted within 2 days so would receive on time. Only down side took 15 minutes to get through to customer service. Otherwise 5 star.
FABULOUS shipping. I live in Canada and ordered a St. Tropez tanning lotion from feelunique.com, which ships from the UK. I ordered because their prices, even after conversion, were better than what I can go get from Sephora 10 minutes from house, AND they offer free shipping. For this, I was willing to wait a couple weeks for shipping.
BUT - I didn't even have to. This item reached me within about 3 business days!
I will keep an eye out for other items I can save money on versus what is sold here in Canada and order from feelunique whenever possible thanks to this stellar service!
Shop makeup, haircare, skincare and fragrance from 500 brands, plus catch up on the latest beauty trends here at Feelunique.