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Feelunique has a rating of 1.76 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Feelunique most frequently mention customer service, and free gift problems. Feelunique ranks 626th among Cosmetics sites.
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No positive highlights yet
Feelunique has been a lifesaver for my access to some good products that I came to love in the UK, but can't easily get since I've moved to a small town in Germany. I've done maybe 3 or 4 orders in the last year, and they've always been fast and reliable.
Terrible customer service as they don't get back to you! Appalling! Plus they use Evri for delivery and they are just as appalling!
I was a little skeptical after reading these reviews when i never got a confirmation my package was shipped. Reached out to them after a while and didn't hear back from them right away, but they did get back to me within a few days and reassured me it was coming. Again i was skeptical since i wasn't able to track it and they weren't able to send me a link to track it, but it did come today. A few bumps along the way and communication was spotty but i am satisfied with my experience overall!
Well presented website. The prices they offer are generally well below high street prices and I've made so many savings shopping for cosmetics through this website. The delivery service is quick, reliable and on many occasions is free (depending on how much you spend).
Only criticism is that it would be great if the number of brands they sell could increase.
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