FedEx has a rating of 1.37 stars from 2,847 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FedEx most frequently mention customer service, next day, and delivery date problems. FedEx ranks 437th among Shipping sites.
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FedEx is my preferred shipping provider for both personal and business needs. I appreciate the reliability and efficiency of their delivery services, as well as the flexibility of shipping options available. Whether I'm sending a package across town or internationally, I trust FedEx to deliver it safely and on time. The tracking feature also provides peace of mind, allowing me to monitor the progress of my shipments every step of the way. While shipping costs can sometimes be higher compared to other carriers, the quality of service makes it worth the investment.
These drivers absolutely Don't care about people's packages. The last two in case. They delivered a mini fridge that we found LAYING on the ground outside in the yard! We reported this unacceptable condition and were reimbursed by the retailer when we checked the inside condition and found it also be DENTED! The last one today was left out in rain right Outside of my screened in porch! I give the stores a comment each time to let them know this company has an abysmal delivery!
FedEx is my preferred shipping provider for both personal and business needs. I appreciate the reliability and efficiency of their delivery services, as well as the flexibility of shipping options available. Whether I'm sending a package across town or internationally, I trust FedEx to deliver it safely and on time. The tracking feature also provides peace of mind, allowing me to monitor the progress of my shipments every step of the way. While shipping costs can sometimes be higher compared to other carriers, the quality of service makes it worth the investment.
Went into my local FedEx store in Littleton Colorado to mail 2 large Christmas gifts. The lady working there was polite, patient and very informative. Truly appreciated the way she served me.
The website is easy to navigate and offers many options and information for handling international shipping, a lot of steps to follow for customs controls like Fedex Insight. I like it, it is just slow sometimes. Recommendable for managing real time international shipping. I think it is better than the competitors. Go on Fedex.
Tip for consumers:
Customer service is improving
Products used:
Fedex International Priority
All the positive reviews are lying. They must be FedEx employees. Never on time. They do not return calls. When you get them on the phone, more lies. They lost a package of mine for two weeks. Two weeks! The next time I order something and I find out it's being sent FedEx I will cancel my order and do business elsewhere. This is the last time I put up with their BS. Never again. I selected four stars because I could not select 0 stars. Hopefully this will get posted in positive reviews and people will hear the truth. Never use FedEx. My current delivery was supposed to be the 4th of June. That was put back to the 5th. Now they are saying the delivery is delayed again and they have no idea when it will be delivered.
Unable to leave parcel but came back next day and delivered. Christmas presents arrived on time. Thanks for the promptness.
Now I know that Federal Express is the Creme de la Creme of all carriers, and it is in fact, wonderful; at the same time not that superior to USPS or UPS, for my money.
Their approach may feel more uptown, but in the end, it is just another courier service.
I give them major style and design props. I also like their proprietary envelopes and boxes.
Their colors are great too.
I think FedEx got its start by catering to businesses -- then branched out to residential type delivery.
A very nice company -- four stars.
Whenever I use FedEx, the package has always arrived on time and sometimes it gets here earlier than expected time. I only have had 1-2 issues. I live off the road way back. There is 2 businesses on the road front. You would never see or even think there is a road there that takes you back to where I live. FedEx tried to find me and called to find where I was. They must have put me in their computer because I have no problem getting my delivery anymore.
Tip for consumers:
timely delivery of parcels, good customer service
It was a good experience with them good customer service. Thanks FedEx for delivering my item on time
What can I say? FedEx is a rock. They're always their, perfect tracking, on-time delivery, and reasonable prices. My only criticism is that their pricing does not give the little guy good access.
I like using this service as it allows buying from vendors who do not ship direct to Australia. Shipping costs will be a deal breaker if they increase too much under the FedEx banner! Communication could be better eg when items have arrived at crossborder, also it seems to take quite a few days to process items but the service does ensure the packaging is secure and many items can be sent in one package so this would take time to have done.
For clients overseas it is very difficult to contact Bongo via email. There is a phone number, however when the time difference is 12 -15 hours one would have to stay up late in the night to sort out a problem which need immediate attention.
This was my first time shipping goods from the USA and the supplier would not ship directly to South Africa. Bongo International solved my problem by issuing a US shipping address and handling the entire shipment from start to finish. The goods arrived at my door exactly on time, and the tracking utility on the Bongo International website was very helpful and accurate. Also a big thank you to FedEx.
Very good doing business with bongo international. Items are delivered on time with no hitches.
Thanks very much bongo
I am supposed to received my item by 28 April 2016 ( date given by merchant), however, I have not received anything yet, hence I wrote to bongo to inquiry, I got my reply less than 24 hours. Even thought I have not receive my order, I felt assured.
You can't get much further South than NZ! But bongoUS was able to deliver a day before ETA, which was fantastic. It was hassle free and being able to view and track goods location at any time even better.
Bongo handled my order very quickly and correct to The Netherlands. In future handlings I would like to have some different sending options to select; if time doesn't matter and cargo cost does.
The service received from BongoUS has been excellent every time that I have used them. They are prompt, and accurate, I have no complaints and would readily recommend them to friends and family. Keep up the good work.
Thank you.
I was happy with fedex cos they delivered my latest gadget on time, actually two days before than the earlier set date. It reached me safe and secure. Amazing timing
Satisfied with the service but shipping rates are a bit high. Other than that I like it.
Fantastic customer service they are nice to talk with
I don't do a lot of online shopping, but when I do, I often run into the problem of how to get my items to my current address in Japan. Many of my favorite items don't ship overseas. In the past I've relied on relatives, shipping to them so they can re-ship it to me, but eventually that starts to feel like I'm being a burden. Bongo (BongoUS) is the best solution I've found so far. Other "re-shipping" companies will ship things to japan, but only the things they stock. Bongo is the only company I know of that lets you gather a bunch of items over several days, stores them in one place until you are ready, and ships them out for you in as few packages as possible. When I need that service, Bongo is very convenient. And I like how they will photograph each item and any included invoices so that you can see basically how everything looks before it ships, just in case there are issues you see that need to be dealt with. The only reason I didn't give them 5 stars, besides being reluctant to give anything 5 stars, is that this service is a little on the expensive side. They're up front about it of course, and their calculations are understandable. They have to pay for their employees and their warehouse and other fees, somehow. But the high cost still gives me pause. It's the only reason I don't rely on them more often. I would (and I have) recommend this service to friends and family if they're trying to find a way to ship things internationally that don't offer the option.
I should mention that, never having had a problem with my shipments yet, I do not know anything about their customer service quality or any issues concerning their returns policy. Never having any issues pop up is a good thing, of course :)
Walked into their FedEx/Kinkos location and was greeted with a smile. Really helped me out with my printings. Overall pretty good experience. Would definitely come back.
Shipping - Logistics Management - Supply Chain Management from FedEx Corporation: FedEx.com offers a complete suite of online services for shipment preparation, package tracking, shipment rates and tools tailored to the needs of international shippers...