FedExReviews 2,890

They mark your package as delay because they "intent to deliver and no one is home", LIES I was home, actually they deliver one package in the morning. Apparently, they forgot this one and mark it as it show in the picture below. They don't even appear near your home on delivery date. Packages are always one or two days behind.

Fresh canine semen was supposed to arrive in 24hrs 5 days is now estimated for arrival, the semen will be dead and all monies lost, how can this be called a service? No reason given just held up, not the senders fault, i am furious it would have been quicker to take it on a plane myself to deliver

This company lacks any common sense for direction. I ordered something, and it is delayed 5 times. The route they chose to take was way out of the way. Probably cost them more than it was worth. Instead of driving from Louisiana through Texas to get to Arizona, they go north to the top of Mississippi! That added two extra states to drive though!? Now on the 4th delay. They said it'll be here end of day Thursday the 23rd. Now it is being held at a Walgreens in Tempe, 30 minutes from my house and is now scheduled for a 5th delay, Friday end of day delivery! Get your stuff together FedEx. Out of all courier services your company is the worst. Your employees damage packages for fun and they are slow and without direction!

This company sucks to deliver two of my packages. Every time i call the 1800 number is the same, they take my info and don't get back with an answer. Its so frustrating. Stay away from this company.

The worst company ever I don't know how they're in still in business. I was never going to do Business with them again

I paid for an overnight shipping for some important documents to be delivered, ended up getting delivered after two days. Called them a bunch of time during the delay and they said it was delayed due to wrong address (Mind you the delivery address was 100% accurate) after much back and forth, she came back saying "I am sorry for the delay, the address was correct, and I have notified the driver. Your package will be sent out for shipping." Called on the 7th and asked for a refund since my package wasn't delivered over night, and he told me I had to call back in 2 business weeks. Called back today (3/24) asking for a refund, and they told me I can't get a refund because my package was delayed due to weather issues (which wasn't what they told me) and that it's been up to a month since the incident. Which was a lie. Package was said to be delivered on the 5th of march but got delivered on the 7th. Called back on the 24th requesting a refund and I was denied one. I lost my contract because the document was delivered late and lest they could do was return my money back! I feel robed!

So FedEx claims they delivered a rather expensive custom-made package we've been waiting on, to a non-existant address, supposedly on our short, deadend street Monday morning. Since then, all efforts to tract down said package by FedEx have failed, so theyre DONE looking! No info from GPS, or driver. UNREAL INCOMPETENCE!

Update- FedEx claims they dont know where their driver was at 11am Monday when he supposedly delivered it. Apparently they dont use GPS. Staggering level of incompetence & ineptness!

Horrible company. They never deliver packages properly and then decline disputes with no reasoning. Then you need to go through your bank to cancel the charge. Highly frustrated with FedEx.

The worst company. I will never use them. They keep changing my delivery date. The package was supposed to be delivered today before 8pm. I waited again all day and it is already after 8pm and package is still hot here but on their tracking site it still says it will be delivered today before 8PM. What a joke. This is the worst company.

Drivers are crackheads, I ordered gold watch from state it was sent 3 times and never received it, drivers looks through packages and search for valuable stuff.
FedEx hires crackheads to save mony. Beware of FedEx everyone

Everyone whos use FedEx, please do not use for International it's really bad service. We pay $110 for delivery from Amsterdam to Las Vegas. They said package going be arrive in 3days but its been 20days I have not received and called more then 50 time to customer service they don't know what's going on. Whatever happen to me I don't want to happen to anyone. Please don't use FedEx for international.

Horrible. 1st off this has been goin on for months. If there are several packages due to come to you they hold them untill all are there. Will lie about delivery attempt that never happens. Their latest excuse is war on ukraine to not deliver are you kidding how dare you use that to not do your job on phone with corporate and area manager or driver for battle creek michigan use vulger language toward the costomer so what else us going on in the shady company. Do not use fedex. I have made so many complaints about holding of packages and non delivery claiming they tried but business closed or no one there then to be called a $#*! by corporate like really way to represent your company its all a joke stay far away if you can. If you cant im sorry

How is it that FedEx lost a Large Motivational Wall Poster "TEAMWORK" w/ 29" X 23" Black Framed bought off eBay? We are not talking a tiny package here! I'm missing another package today! The FedEx tracking site says it's still in Ohio, their automated phone system says it has left Ohio. The FedEx agent in Mexico says it's in Ohio. Who's correct. The agent in Mexico refused to let me speak with a supervisor and then hung up on me after 30 minutes on the phone!

My gosh where do I start, the absolute $#*! customer support or THE TERRIBLE DELIVERY SERVICE. I ORDERED AN ITEM FROM MICROSOFT (controller) AND I HAVE BEEN WAITING FOR THE PAST MONTH FOR IT TO ARRIVE. Every single day I wake up to "uPdAtE pEnDiNg" for god sake. I could've just ordered a regular controller off of Amazon and got SAME DAY DELIVERY than wasting money on these scum. I advise to not use Fedex because if you live in NA your package will most definitely be stuck in Memphis, TN for a month or even two. Hope you find this review helpful cause I'm just warning you. FYI international shipment release means that the item has been scanned, just hasn't arrived yet. (Been like this for the past 3 weeks)

Send a package to Mexico for which I was charged more than 300.00 dollars for shipping. The package was put on hold by Mexico customs. At no time did they inform me or the person who would receive the package. The package was returned to my house and they did not want to refund what I paid. When I send the package I specify what was in it. And don't send anything illegal. They charged me more than 300 dollars to carry my package back and forth to Mexico. I recommend everyone to use usps. Fedex are thieves.

I ordered my medication, like I always do, with 2 day shipping, well we're on day 6 now of no medication! I got told friday. Not friday. I got told monday. Not monday. Im getting told tomorrow now and I have a feeling it won't be here tomorrow either. I needed these pills ASAP hence why I ordered 2 day! So unbelievable. They didn't even offer my money back, which has gone up to nearly $10 now. Ridiculous.

A purchase shipped FedEx on March 11,2022 was marked as received in GA, moved 3 times in GA, then has not moved again in GA since March 12,2022. Called customer service to reach one of the most rude agents they must have this morning. She told me because the seller chose Ground Economy this is why the package has not been delivered. Today is March 21. She didn't even make any kind of attempt to help locate this item. She told me to file a claim.
I tried to file a claim and the system won't allow me to file a claim. Only the seller can file a claim. Contacted seller and they don't file claims. They just start the order over again — and ship with FedEx again.

What a racket. FedEx has become unreliable, and less than helpful. The package was scanned in their facilities in GA 3 times within 24 hours. Yet they can't find it? Wouldn't there be a scan when delivered? Does anyone check scans that are open after so long?

And now, the item is in backorder status at the seller end with no known date for re-stocking. FedEx, please do your job. You were paid to deliver. So deliver. I paid. Seller shipped. FedEx failed. Again.

Every time I see my package is being delivered by FEDEX I cringe. Why? Because I have had my packages delivered to the wrong address so many times AND have had other people's packages delivered to my front steps. I do not think I should have to do their jobs for them. I confronted a driver one day about this right after he delivered someone elses package to me and he said they use GPS and do not read the label. Well you cant use GPS for that you morons. GPS will NOT lead you to my or anyone elses front door it only gives you an area. And your tracking numbers? Wow you might as well not have them because your info is NEVER correct. Please go out of business so we can have a chance at getting our own packages and on time.

I had fedex reroute my parcel, per their instructions. It has now been three days and they still haven't delivered the parcel. Obviously, they don't know what they are doing and cannot understand their own programs. Terrible service. The parcel was to be dropped off at the Walgreens four blocks from my house as it needed a signature and I wasn't going to be available on the day of delivery. Had I known they were so incompetent I would have had them drop it off at the original address and taken the day off.

Expected Delivery Saturday 3/19. Then late in afternoon, tracking shows I changed Delivery Options to a future date. I did not change anything. I waited all day for package.

I made 2 calls to customer service, they opened investigation and opened my complaint.
I got a call back and was told that they might have information by Monday. No one can tell me when I will get my package.

This review is not about delayed delivery. This review is about bad delivery drivers. Company not able to give you information about your package and about company employee taking liberties to change Delivery Options with out consent.