FedExReviews 2,890

Takes 12 days from Illinois to Pacific Northwest. Always delayed and unexplained pending. I tried to avoid business using FedEx now.

I ordered parts from Charbroil on 7/3 and was disappointed to discover FedEx was the shipper. It's now the evening of 7/8 when they were promised... not here. I found out the parts have been in some FedEx place in Georgia for 3 days and there's no estimate now. Great job FedEx! Don't fall for it the Ex in FedEx should stand for Extremely unreliable or Excessively slow.

Sent a package at Surf and Post in Pacific Beach. Shipping-Tracking Label was changed and the package was opened and our items removed and replaced after I left Surf and Post. They said the Fed-X driver changed the label and stole everything from me and replaced the family items with marajuana. We reported it to the police on the other end when we could not figure out where the package was. Police investigated and got nowhere with Fed-X. They said the Fed-X employees involved in this scam swap out your belongings with the marajuana or drugs and people are too scared to report it. Well we were not too scared to report it. Fed-X covered for the driver and the Fed-X Dowdy Drive distribution center staff in San Diego. Fed-X offered us a $100.00 for thousands of dollars worth of family historical photos and jewelry we can never replace. Employees at the Fed-X Dowdy Drive Distribution Center are still employed. Apparently the camera in the Fed-X truck and distribution center were down that day. Right! Beware when shipping with Fed-X from Pacific Beach and San Diego.

I have been expecting a package and paid for fast delivery. It has been three days and Fedex can not get me my package. Always with an excuse that they dial and no one open. It is like they are playing with client. The deliver guy does not even bother to wait for 1 min for the door to be open.
When you call them always same waste of time.
Worse company ever!

I don't think I've ever had a package arrive on the estimated delivery date.
Another day passed without my package arriving. This is EVERY time.
Daily I get an email in the morning saying out for delivery, and daily in the evening I get an email telling me the delivery date was rescheduled.
Just brutal.

In my opinion Fed Ex is now run by grifters. They promise to get your package somewhere and do not follow through. Then they say next day over and over for for days. All of a sudden tracking warning. There is no one to talk to all you get is some foreigner somewhere the do not speak the English language. They lie &lie will give you no superior then you have shipper keep your money you get nothing. They should make cast away 2. Plane crashes kill everyone and all packages float away lost forever. The end. Flush your money down the toilet works as well. Lying no good thief's.

I buy in USA ink
I pay delivery in the company
Around one month later fedex send me the letter charge c$ 45
I send email and they said the company charge haft price
Today July 6 2022, a collection company from Quebec send me the letter in French languaje charge me c$ 45
If you buy in USA and you live in Canada not use this company
Is a fraud

The FedEx driver went to the wrong location or lied, but the package shows as "Customer not available" when I sit by the entrance to our facility. I've spoken with multiple customer care reps to no avail. I will not use Fedex again.

I agree sometimes you cant just make that delivery on time. With fedex its all the time late a few days i order some bar stools was supposed to be delivered on 07/01/22 its 07/06/22 and i still dont have them

AVOID! AVOID! AVOID! NO SERVICE HELP. SAME 1 800 NUMBER FOR EVERTHING. STATES DELIVERY MADE X4. NOTHING! NOTHING! AND REFUSE TO SEARCH OUT CARRIER THAT STATED IT. LOSE YOUR PACKAGE FED EX CARES LESS! JUS DO THE JOB. B HONEST!

I had one package delivered in the pouring rain with no plastic on it! Waiting on a package that was to be delivered June 29. This is July 5 the driver pulled in my driveway and still no package! This is ridiculous!

Expected a doorstep delivery for a sofa, but was left at bottom of the steps without even a knock at the door. No way to get it up without hiring another company to move it.

I am a former delivery driver for Fedex. They treated us like CRAP! No wonder they can't keep up!

I have 2 shipments stuck in Kentucky. I have tried for 1 week to get information on these. One person told me they had a bad sticker and that is why they haven't been delivered. I tried to get help was transfered to leave a message. Called today they can't tell me when it will be delivered. I explained the first time it was an air conditioner for an elderly person who has no ac. No help from anyone. Today they told me they can't tell me. Try tomorrow. Never again. For 6 days it left there facility for delivery. For 6 days it was returned no delivery. No one is concerned. No one knows what is wrong except the sticker won't scan. Ridiculous

Consistency 3 out of 4 packages from FedEx are not delivered on time, even if tracking claims it is "out for delivery". FedEx is extremely undependable. Whenever avail., always request a different shipping service. Don't frustrate your customers By using Fedex.

I ordered a part to be sent from Wichita, Ks from Lenexa, Ks. 2nd day as my customer needed it ASAP for an equipment repair. It was late arriving at my location. Tracking allows a person to view travel history of the package. It went from Lenexa, Ks to Wichita, Ks, then to Dallas. Now my customer and I are waiting for to arrive back to Wichita. A couple of weeks ago. Similar situation. Ordered an Item. Requested next day air delivery. It took 4 days for this package to arrive. Countless other issues with damage packages. Contents missing etc.

It's one excuse for the other! I live on a street with most houses having the house number right next to the front doors yet packages are constantly being missed delivered! There's work being done on my street and depending who the driver is they'll say they can't deliver the package but I received something the day before and the day after so I really don't understand. The excuse was it was a substitute driver but I was never notified they delivered to the local office and I found out when I was out of town and the package was Return to Sender by the time I returned home. This is not acceptable for a service that was paid for! And if a "FedEx partner" delivers they claim no responsibility and can't help you. Services gone from the top of the list to the bottom since Covid.

Let me tell you a story about our local #FedEx. We had a package out for delivery and an independent contractor delivery driver delivered it to the house next door. This is not the first time but probably the 6th or 7th that the same drive has done this. So this time the neighbor did not bring it over or text me. I looked at our security camera footage to see the drive deliver did in fact deliver the package at 11:06 to the neighbors house on 06-23. To make a point of this lack of attention the drive has for the deliveries I called FedEx. 3 days later the local office called and told me the driver will not go get it and deliver it correctly but for me to call the vendor and get a replacement. So how is that for customer service? How is it the responsibility of the vender to replace an item when the shipping company refuses to correct the problem. Our business will be shipping with UPS or USPS from now on.