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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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'white cloud' muhly grasses arrived incredibly quickly and in great condition! I placed a second order only a few days later because I was so impressed.
The thuja giants arrived healthy, well packaged and were a good size. Prices were the best around. Planted about a month ago and trees are doing just fine.
We recently moved after retirement back to the state we were both born and raised in. Very hot, humid summers and clay soil. I took a chance and ordered many bushes, trees and flowers from Fast Growing Trees. The shipping was wonderful. Everything was packed with care and all products were extremely healthy. We have been very pleased with the communication we have received from this company. Everything has now been shipped, received and planted. We are very pleased with our experience.
As a new customer I am very pleased with the product and service of this company, and I have shared my experience with numerous friends. The plants are growing well 👏
This is a wonderful company to buy from to plant trees and bushes in your yard to upgrade your property I did loose 2 holly bushes, 1 juniper would like to have them replaced if possible.
The trees are great and growing well. This is the best company to buy alot of trees from.
When I received my plants they were scraggly. That was the beginning of last summer. All through this summer my thuja maintained its scraggly look. The two blueberry bushes have not even blossomed after two full summers in direct sunlight with proper watering and fertilizing.
When the plants arrived much of the dirt was out of the pots and many braches were broken. Of the aix we purchased, tow were really in sad shape. When I called to address the shipping issue and poor condition, I was told to wait 30 days? I was unable to have a reasonable conversation with the representative, she just repeated the script again and again. So Indecides to plant the roses. In order the larger size pot, but when I took the plants out of the pots, it was obvious that hey had not been in the larger pots long because the root balls we're much small than the pots. There was a different type of of soil than the soil that the roots warning placed around the outside edges of the pots. It was very loose and full of wood chips like a mulch. That is part of the reason there was so much loose dirt in the boxes when the plants arrived. I have photos of all of this details but I lost the energy to argue with a representative who clearly has not been provided the training or tools to do her job well. This company is just another example, in my opinion, of private equity ruining the customer experience in exchangenfor better financial returns for the equity holders. Avoid buying from FasHrowingTrees. Hmmm, completing this review has energized me. I think I will post my photos on Instagram and Trust Pilot.
No instructions on type of soil, watering, fertilizing after receiving trees. I've have two die already. Don't think I will buy any more.
Had me sign up for email and text notifications promising and extra 15% off and then at checkout after already giving you my information told me I could not use it
Was offered 15 percent off extra while shopping filled out email and text options and then was told I could not use my 15 percent off extra while… why offer something that I can't use
Mostly nice plants, although not all arrived looking alive. Delivery process makes them look like they have been on an amusement park ride. Ending up in a bunch at the bottom of the box.
Customer service on how to take care of our lemon tree was very helpful.
I have purchased many plants from FGT and every one has been healthy and is still alive. I enjoy just browsing all the many plants and trees I want to eventually have as my own. I feel like a kid in a candy shop each time I visit! Great shipping and packing. Plenty of information on what, when and where to plant, water, prune, and fertilize. Even without a green thumb, your plants will look like you do.
Purchase arrived quickly. Was packed to protect the plants and had step by step instructions for planting and caring for the plants I purchased. Pants seem to be thriving
The trees are beautiful and the service has been phenomenal
I have bought and planted more than 30 trees and they are thriving. Delivery was great. Service team is great. Plants/trees are great!
Three trees died within two weeks. Had to fight to get replacements then they charged to ship. Another tree died and they wouldn't replace it. Half the order died.
Excellent experience every time.
My previous experience buying the trees was smooth. I did make the mistake of overlooking the growing zone and unfortunately, they all ended up dying. I wish there was a fool proof method of buying for dumb folks like me. For example, a red alert saying: Hey dummy, you buying a tree that does not match your growing zone!:-)
Tree arrived with fallen leaves in the box. Looked like a scrawny stick. The only lower branch later wilted and fell off. It looks pathetic in my yard. I watered and cared for it as directed. I have planted many trees, never having a problem in the past. Very disappointed.
The pancake plant was severely damaged and sad! The pot was cracked in half. The monstera deliciosa plants were both very unhealthy and super sad looking with several damaged leaves.
I ordered 5 items. 4 of the items came with poor looking leaves and not healthy. They replaced 2 of the items which didn't look any better. So far, 2 have died completely and 2 are hanging in there. Would NEVER buy over interenet again.
I received four spindly little sticks on pots. I thought I ordered actual plants. No home improvement store would have ever put these "plants" on their sales floor. I was sent four replacement plants that were only marginally better.
First plant died and received a new one at half price after months of waiting it arrived and 3 days later started to wither poor guarantee and service and producer
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.