FastGrowingTrees.com
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FastGrowingTrees.comReviews 26,711

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,880
shipping
245
quality
12,369
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Illinois
1 review
1 helpful vote
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Tree seems dead
May 3, 2018

We bought 2 trees the dogwood is doing well but the jane magnolia came dry and the dirt off the roots we planted but so far not even a leave we bought insurance so we will be calling you

Date of experience: May 1, 2018
Illinois
3 reviews
0 helpful votes
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Eastern White Pines
May 3, 2018

My tree's arrived very quick and were very healthy. You wouldn't know they had been shipped. Well watered and the whole gambit. These will grow into beautiful trees. Thanks

Date of experience: May 1, 2018
California
1 review
0 helpful votes
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New buyer
May 3, 2018

Excellent from start to finish, both the website as well as phone contact. Will not hesitate to use them again!

Date of experience: May 1, 2018
Colorado
1 review
0 helpful votes
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My hops are hopping!
May 3, 2018

Plants showed up in great shape and are growing like they are supposed to. I haven't put them outside yet, but they are thriving.

Date of experience: May 1, 2018
Missouri
1 review
1 helpful vote
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My birthday gift
May 3, 2018

I was given an avocado tree for my birthday from my friend and it was shipped to my house and left by the front door in freezing temperatures, sleet and snow. I have now sent 3 emails requesting help because all the leaves turned black and fell off - however, no one has answered my emails. I am very disappointed because I have purchased lots of things and had asked for this for my birthday. Last year I got a Satsuma tree and it is lovely and was healthy. While I realize you didn't leave it out in the cold to kill it, I believe perhaps you did ship it too soon without directions to keep it warm or not deliver in bad weather. On the inside it said fragile but that didn't help!

Date of experience: May 1, 2018
New York
1 review
0 helpful votes
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Cold hearty avocado
May 3, 2018

Tree is doing great so far. Thank you... its rediculous that you make people use 100 characters... total bull $#*!. Wont be on site jabber agian. Will say no next time. You guys suck. There is that 100 characters?

Date of experience: May 1, 2018
Florida
1 review
0 helpful votes
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Awesome
May 3, 2018

Ordered 3 endless summer hydrangeas. They arrived quickly and in good shape. After a few weeks of planting I noticed some changes on the leaves and call immediately. The person who took my call was very helpful and gave me good advice about how to take care of my plants.

Date of experience: May 1, 2018
North Dakota
1 review
0 helpful votes
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Great order experience
May 3, 2018

I recieved the product quickly and in good condition. Keep up the great work. I will order from you again.

Date of experience: May 1, 2018
Nebraska
1 review
0 helpful votes
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Snow Fountain Cherry Tree
May 3, 2018

Many of the leaves where brown when it arrived. I am trying my best to bring it back into shape. I hope it survives. It's just the type of plant I wanted in the space.

Date of experience: May 1, 2018
Canada
1 review
0 helpful votes
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Great customer service
May 3, 2018

I had ordered 50 large trees and when they were delivered I was less than satisfied. I planted the teees and ended up 2 short and ordered 2 more. The 2 arrived looking gorgeous! I called and explained what had occurred and emailed some pictures and they sent me 50 new trees at no charge. Thats incredible.

Date of experience: May 1, 2018
Louisiana
2 reviews
1 helpful vote
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Super customer experience
May 4, 2018

Great experience, no issues, informed of shipping dates and planting instructions & tips! Plants were packaged well & arrived in great condition.

Date of experience: May 1, 2018
Louisiana
1 review
0 helpful votes
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Is the value right for me?
May 3, 2018

Right before spring we had 3 trees die due to the freezing weather. My wife and I jumped the gun a bit and excitedly ordered 10 trees. They came very quickly within 48 hours. The overall quality was good, but not exactly what we had in mind. We were anticipating lush full trees, which were there with the pines we ordered but everything else was bare. This may have been due to the early seasonal timing in which we ordered. We planted them the same day and after a few good rainstorms have seen them come to life and flourish. There is only one crepe myrtle that isn't blooming and may actually be dead but we are giving it time to sprout. I have seen many stores in the area selling very lush trees for the same price or cheaper, but I'm in NC. I wonder if I should have waited and bought locally. Of course the blazing maple is not available around here but I did see a Bradford pear that was cheaper than what we paid. I was impressed with the selection on fast growing trees, pleased with the checkout process, tracking process and quick turnaround. I would order specialty trees again but anything I may be able to get from a local grower, I would probably compare prices and lushness first. I'm hoping that these trees grow fast (so far so good except for 1-of-10) so that I can realize the full value of this purchase.

Date of experience: May 1, 2018
Kansas
1 review
0 helpful votes
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Im very satisfied with my experience with fast growing trees. The process of ordering was easy. They kept me well informed of the progress of the shipment. And the tree arrived well protected and healthy. And my daughter loved it.

Date of experience: May 1, 2018
Idaho
1 review
0 helpful votes
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Arborvitaes
May 3, 2018

Trees cam the size described. Shipping was fast and on time. I will buy from fast growing trees in the future.

Date of experience: May 1, 2018
Michigan
3 reviews
0 helpful votes
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Beautiful, Healthy Trees
May 3, 2018

We had excellent customer service and the trees we received are beautiful and healthy. We planted per the instructions and they hav e taken right off in spite of our much colder than normal Spring. Looking forward to watching them grow!

Date of experience: May 1, 2018
Florida
1 review
0 helpful votes
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Not as advertised
May 3, 2018

The so-called "tree" I received was a barely alive twig. It was not what I expected t receive. Very disappointed. Would not order again.

Date of experience: May 1, 2018
Oklahoma
1 review
0 helpful votes
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Great Service
May 3, 2018

I found it a very easy process to order and get trees. Shipping was great and trees were in very good condition on arrival.

Date of experience: May 1, 2018
Colorado
1 review
1 helpful vote
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Weak
May 3, 2018

Trees had a horrible looking root structure. Trees came in damaged with broken branches. Better off getting a tree from a local Home Depot

Date of experience: May 1, 2018
Washington
1 review
0 helpful votes
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I ordered a couple flowering quinces, they arrived in great shape. They were cleverly packaged so as not to be damaged, I took them out, watered them and planted them a few days later. So far they look great, although I doubt theyll flower this year Im looking forward to the early spring next year. Very satisfied with my experience.

Date of experience: May 1, 2018
New York
1 review
0 helpful votes
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Flies
May 3, 2018

I had a fly issue with one of the plants, was recommended to repot the plant and observe. I repotted and it seems like the situation is under control now

Date of experience: May 1, 2018