FastGrowingTrees.com
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FastGrowingTrees.comReviews 26,719

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,882
shipping
245
quality
12,369
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Ohio
1 review
0 helpful votes
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Overpriced
February 18, 2021

I ordered three trees one died. Tree were small Ordered trees from another place they were all bigger and half the price. They all Lived

Date of experience: June 1, 2018
Massachusetts
1 review
0 helpful votes
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Dea 223
June 3, 2018

One tree is doing well and the other is struggling. This may be my fault as I was unable to transplant them promptly after there arrival because of weather.

Date of experience: June 1, 2018
Texas
1 review
0 helpful votes
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PERFECT SOLUTION
June 3, 2018

We needed something more than a 6ft privacy fence...
Our trees were quick to ship, packaged very well, and in great shape when they showed up.
They seem to be accepting their new home and we look forward to seeing how quick they grow, and watch our view of the neighbors turn green... ;)

Date of experience: June 1, 2018
Virginia
1 review
0 helpful votes
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Great experience
June 3, 2018

I purchased a lemon tree from Fast-Growing trees. The shipment was misdelivered, I called and spoke to a representative who was very personable and apologized for the lost shipment. He spoke to his manager and arranged for a replacement tree to be sent. I was very happy with the customer service I received. I plan to buy more trees in the future and see myself doing business with Fast-Growing Trees for years to come. Thank you!

Date of experience: June 1, 2018
New York
1 review
0 helpful votes
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Best
June 3, 2018

Everything I've purchased for myself and others have thrived. Recommend it to everyone. Will never buy a bare root plant.

Date of experience: June 1, 2018
Ohio
1 review
0 helpful votes
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Love my trees
June 3, 2018

Weather was crazy when my small trees arrived. They were packaged nicely with a lot of care. I planted them as soon as I felt bad weather passed. About a week later. We live in Ohio. Well, guess what it snowed twice then frosted. But they survived! Growing very nicely and beautiful green thugas. Thank you! We will be ordering more when we finish our back yard.

Date of experience: June 1, 2018
Illinois
1 review
0 helpful votes
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If there is any problems which can happen with living product they respond and resolve it immediately.

Date of experience: June 1, 2018
California
2 reviews
0 helpful votes
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Great service, nice trees
June 3, 2018

I was skeptical about buying trees online that I couldnt see. My skepticism was put to rest when the trees arrived. And it helps having the year warranty just in case.
The fig trees were much, much smaller than Id anticipated but are healthy and thriving. There were a few weeks of shock with some of the others but all are now getting new leaves and starting to grow.
Follow the planting instructions! I did and Im looking forward to years of beauty with my trees.

Date of experience: June 1, 2018
Arizona
1 review
0 helpful votes
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Great Experience!
June 3, 2018

Everything about the order was great! Fast shipping and the plants were healthy and are already flourishing. I will definitely be shopping again!

Date of experience: June 1, 2018
Washington
1 review
0 helpful votes
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Best customer service ever!
June 1, 2018

The customer service at Fast-Growing Trees is phenomenal. I was contacted by them after receiving two trees that weren't in good shape. They went far beyond what I could have expected, and offered several options for replacement or refund. The customer service rep was extremely helpful, and I'm more than satisfied with their service. The other trees I purchased are all doing great and growing fast! I wholeheartedly recommend this company.

Date of experience: June 1, 2018
Texas
1 review
0 helpful votes
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Japanese Maple Red Dragon
June 1, 2018

Tree is very small, they were coming almost died, they lost the future customer
Never buy again of the site

Date of experience: June 1, 2018
Pennsylvania
1 review
0 helpful votes
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Very Pleased With Putchase
June 1, 2018

We ordered 6 trees 3 oaks and 3 magnolias. The trees were shipped quickly and arrived in good condition. All trees have been planted and seem to be thriving. One magnolia seems to still be in shock but I have associated some of that to extreme heat we have had lately. Very pleased with our purchase and plan on ordering more trees.

Date of experience: June 1, 2018
Texas
1 review
0 helpful votes
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Beautiful Wisteria
June 1, 2018

Ordered my wisteria and received it promptly. It was so healthy, planted and is growing beautifully. Can't wait for it to start flowering. Think I shocked it a bit when planting, stopped growing for a bit, but it's coming back. Think the root food helped a lot. Hope to buy another one next year.

Date of experience: June 1, 2018
New York
1 review
0 helpful votes
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Rose trees
June 1, 2018

Ordered 3.2 came with broken branches. The third one looks great. 2 have been replaced at no charge. Very satisfied.

Date of experience: June 1, 2018
California
1 review
0 helpful votes
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Damaged in Shipping
June 1, 2018

One of our two plants (the bigger and more expensive one) was damaged in shipping and is having a tough time coming back from it.

Date of experience: June 1, 2018
Virginia
1 review
0 helpful votes
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Overall worth it
June 1, 2018

I've ordered multiple trees here on three occasions. Each time a few have died, but that's probably to be expected given the trauma of transport and replanting.

Overall the vast majority of trees survived and thrived.

Date of experience: June 1, 2018
Michigan
1 review
1 helpful vote
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20 pieces of branches with a few roots... that is what I received... I was expecting a 20 healthy plants... that is what Pam promotes on the web..

Date of experience: June 1, 2018
South Carolina
1 review
0 helpful votes
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I ordered 4 different fruit trees early this spring and now 2 months later they are putting out new growth and thriving. I bought 2 other fruit trees about the same time from a different nursery and both of those trees are now dying. I will only purchase my trees from Fast-growing Trees from now on!

Date of experience: June 1, 2018
Tennessee
1 review
0 helpful votes
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Packing
June 1, 2018

My tree arrived with the pot, fertilizer and potting soil all in a huge mess. The tree almost looked like it was bare root because it hadn't been packed well. I'm lucky that I was able to plant it immediately and it has recovered but---for the cost of the tree and the short distance it had to travel---it should have been packaged better.

Date of experience: June 1, 2018
Mississippi
1 review
0 helpful votes
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Baby fig tree
June 1, 2018

Purchase plant about two months ago. Had several cold spells over a six week period. I would bring plant to the garage for several nights. Planted it out side, covered it several nights. It has doubled in size and is a healthy green color.

Date of experience: June 1, 2018