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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Was told tree was on sale because it was getting to tall, got a deal.
Planted, old tall part has never produced. New short part grows but tall part appears dead. This is it's second season. Old tall part looks very ugly.
Am afraid to trim because I was told it took a long time to bloom.
I have bought trees twice from here and love it! My red blaze maples are doing just wonderful and if I have to get more trees or plants I will not hesitate.
I have purchased many trees from this company. Always comes fast and have had success with everything. Customer service is knowledgeable and keeps good records.
Never had I ordered a plant of any variety before, let alone a tree. This was a gift for a friend out of state. Prompt and thorough ordering process made this so easy I would do it again. Quality of lemon tree was perfect and friend was happy. Thank you!
I really like the trees and shrubs I purchased. I have only lost one out of over 60 that I ordered. My biggest complaint is how damaged so many of trees were from shipping and the amount of packaging that had to be recycled. I appreciate the varieties and selection fast growing trees has available, and I will continue to purchase from them for that reason. If it is a common plant grown locally, then I will purchase locally so the plants won't be damaged in shipping. I will also say root rocket really works! I am impressed with how the plants that I have added it to have already outperformed the ones where I didn't add it during planting.
I've ordered three sterile Empress (a. K. a. Paulownia) trees from this company over the last two years, and all have arrived in ship-shape condition. (And quickly, at that!)
Thumbs up from THiS Oklahoma City consumer!
Our apple has arrived with leaf drop and some kind of leaf curl. It looks terrible and is barely alive. This tree costs in the $100's and is simply NOT WORTH THE EXPENSE. The FIG tree is a JOKE and my neighbors are laughing at ME!
Kevin-
We are sad to hear that your apple tree didn't arrive in good condition. I know that early April some products were just coming out of dormancy and pushing out leaves but it should be thriving by now. If it is not please let us know, the same with your fig. Our customer care manager has reached out to assist you. I hope we can turn this experience around for you!
Placed 2 orders, on the first one the delivery time was much longer and those trees don't look too good
Hi Edgar
First I want to thank you for being a great customer. I see you have multiple orders with us and we appreciate that! I am sorry that your first order took a little longer in transit that your other orders. I hate to hear that those plants are not doing as well. I will have a plant specialist reach out to see if they can give you some help with those plants to see if we can't get them to start thriving for you!
I ordered a lemon tree recently. I was amazed at the exceptional service levels this company provides. The tree arrived much sooner than expected which was great! It was packed securely in the box, not a leaf was damaged. I planted it in a pot and put it out on my patio. I am so excited each week watching the baby lemons on the tree grow! Yes, it has lemons already! I have commented to all my work colleagues and family about the quality of the product and the great service this company provides. I am about to order a second tree. Do not hesitate to purchase!
I receive my white Oak tree & North star cherry tree as promised. I planted the my trees per instructions the very next day. Watered both tree as directed. Two weeks went by, the trees showed no sign of life, its now June and still no sign of life, the cherry tree has turned brown. I've planted numerous, trees, shrubs and plants around my yard, including fruit trees, all my trees, shrubs & plants are doing great. I've never had a problem until now, these trees seemed to be dead when i received them, now they look like dried up twigs. I've decided to dig them up next week, if theres no change. Very disappointed
Signed
Pat Davis
Patricia-
I am sorry to hear this! The good news is that your plants are covered under our dormancy guarantee and I will get a customer care agent to reach out to help get this taken care of for you.
The apricot and plum trees were shipped in the same box. When they arrived the leaves were dried up and falling off, branches were broken, and the roots were bare in the bags they came in. We planted them anyway but there is no sign of life after a month. We will be calling to have them replaced.
Our meyer lemon plant arrived well-packed, although smaller than expected. It's now blooming with beautiful smelling flowers which are leaving the beginnings of tiny lemons. Enjoying watching it grow!
Purchased another 18 trees. Looking forward to seeing them catch up with their elders. Purchased the first group in April 2015 and they are 10 ft tall! Amazing growers and fast!
I ordered 18 shrubs for a hedge and they arrived 50 - 90% dead. I sent detailed photos of the damage and The Manager determined that only one shrub was actually dead. I was told to wait and see if they bounce back after 2 - 3 weeks. I did not spend $800 to "see if they bounce back". I am now working with a reputable, local nursery that guarantees their plants and their work. I will never order from Fast-Dying-Trees again.
Ann- I am so sorry your experience with us has not been pleasant. A customer care agent is reaching out to resolve this issue. I reviewed your photos and it looks like some were struggling to come out of dormancy so we will get that taken care of for you. We never want our customers to feel this way and want to make it right.
'
I received the lemon tree promptly (with a small lemon). It is growing, glowing, and the lemon is much larger. Thanks for the great plant and service.
Strawberries and asparagus never grew. I will never buy any anything from this company again a total waste of money
Charles
We are sorry to hear about your strawberries and asparagus. We will be reaching out about the strawberries since they are covered under our dormancy guarantee. However, we do not sell asparagus so I am unable to help with that. Sorry!
Some plants arrive in good condition, others arrive halfway to death. It's hard to predict how they'll arrive, so buy from a local nursery to be 100% sure. Also, this site doesn't offer excellent support; you're more likely to get a form response instead of any real solutions.
Had two trees fail to thrive but they were replaced as soon as I reported the problem. I really liked that. The replacements have since done very well catching up to their earlier arrivals.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jim-
Would you mind sending us some photos of the tree? I am going to have our customer care manager reach out for you to attach photos to her email so we can get our plant specialist to take a look. It sounds like winter die back but to be certain we would like to take a look.