FastGrowingTrees.com
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FastGrowingTrees.comReviews 26,736

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,884
shipping
245
quality
12,369
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Pennsylvania
1 review
0 helpful votes
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Very pleased
July 3, 2018

Quick shipping, trees were packaged very well and arrived in great condition. Everything I purchased is thriving so far!

Date of experience: July 1, 2018
Connecticut
1 review
0 helpful votes
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Mama D.
July 3, 2018

My first order was a lemon tree which is on my deck and has lemons growing on every branch. Next I ordered two fig leaf trees that were severely damaged when shipped. I called and they immediately replaced them. I would definitely purchase from them again.

Date of experience: July 1, 2018
Indiana
1 review
0 helpful votes
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Willow hibred
July 3, 2018

One of three trees died but was able to order another, had to pay shipping cost, so far so good.
Were delivered quickly, just planted this year so need time to grow as were pruned back for shipping

Date of experience: July 1, 2018
Georgia
1 review
0 helpful votes
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We are very pleased with our maple tree purchase. It has grown so much in just a couple of months. We will buy again.

Date of experience: July 1, 2018
North Carolina
1 review
0 helpful votes
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Magnolia trees
July 3, 2018

Im so excited to receive my trees the Sweet Jane May have been small had beautiful blooms on them. They are all living. I purchase from Pams All the time. All plants are always healthy and dont have to go looking for what I want it comes to me and always are given instructions to how to plant them

Date of experience: July 1, 2018
New York
1 review
0 helpful votes
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Over sold
July 3, 2018

The Japanese maple I bought was small and very overpriced for what it was. The sales pitch implied a much larger plant. Im sure in a few years it will look great but I couldve got a better deal from any nursery.

Date of experience: July 1, 2018
Michigan
1 review
0 helpful votes
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Satisfied
July 3, 2018

I have purchased several kinds of trees from fast growing trees. One came in that was less than desirable it was replace for free. The second tree (replacement) was very nice and is doing well. I think they went over and above, I would recommend this company to anyone looking for a tree.

Date of experience: July 1, 2018
Colorado
1 review
0 helpful votes
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Nice Plants
July 3, 2018

I ordered four shrubs which arrived very quickly and came with directions on caring for them both before and after planting. The shrubs were in very good condition and were a reasonable size.

Date of experience: July 1, 2018
Georgia
1 review
0 helpful votes
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We have purchased several trees and a number of fruit plants. They all are doing great. Had one issue with a trees that was shipped ( wasnt their fault but they replaced the trees without any hassle. Will continue to use for all our plant needs.

Date of experience: July 1, 2018
Vermont
2 reviews
0 helpful votes
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With ease I was able to navigate their website to find what it was I was looking for. Description of what they said on the site was exactly what arrived in excellent shape and is looking great in my garden. I will look to them with my next project

Date of experience: July 1, 2018
Hawaii
1 review
0 helpful votes
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I have ordered 30+ hollys/green giants from FGT and I can say this site is the best! Amazing products at reasonable prices with free shipping. Will be using FSG as long as they are in business!

Date of experience: July 1, 2018
Virginia
1 review
0 helpful votes
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Excellent service
July 3, 2018

Very good The trees arrived on time and in good health. All trees are now growing very well and I would guess they will continue to do so.

Date of experience: July 1, 2018
California
1 review
0 helpful votes
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Love these guys
June 30, 2018

I have ordered over 10 assorted plants from them this season, a few have looked a little jostled from the trip, but recovered nicely. One arrived just a twig because FedEx kept them 4 days longer, I contacted Fast and got an immediate response and they sent out a new plant, which is doing great!

Date of experience: June 28, 2018
West Virginia
1 review
0 helpful votes
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Berries
June 30, 2018

All plants were very healthy ai have had red raspberries my 3 year old granddaughter loves then very sweet

Date of experience: June 27, 2018
California
1 review
0 helpful votes
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Dead Grape Vine
June 25, 2018

I planted my grape plant as soon as I received it about 2 months ago. Nothing has grown to date. I believe the grape plant is dead. I would like to get a new plant since the one I received is apparently dead on arrival.

Date of experience: June 24, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Marc-
We are very sorry to hear that your grape didn't come out of dormancy. Our dormancy policy guarantees that if your plant was bought during the winter or early spring while most plants are still sleeping that it if doesn't emerge from dormancy by May 31st we will replace. A new grape will be sent out to you this week. Simply give us a call should you have any questions or concerns.

California
1 review
0 helpful votes
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I ordered 5 trees and 3 of them died. I was happy with delivery and the trees appeared healthy on arrival, but after I planted them they failed to thrive and subsequently died.

Date of experience: June 22, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Hi Brook- We are sorry to hear that 3 of your plants didn't make it. Looks like one of our customer care agents has already spoken with you over the weekend to your warranty activated.

Maryland
1 review
1 helpful vote
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Poor packing
June 25, 2018

When the trees arrived, they had been jostled to the extent that the soil had separated from the roots. I immediately planted both in pots. The plantain recovered. The coconut did not. I will be filing for a replacement.

Date of experience: June 22, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Lisa-

I am so sorry to hear that your plants arrived jostled in transit. We are always striving to make sure our plants are secure so that this doesn't happen. I will have a replacement palm shipped out under your warranty this week. You should received tracking information once it has shipped. Please let let us know how the replacement arrives so we can provide feedback to our packing team.

California
1 review
0 helpful votes
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Thuga giant disappointment
June 25, 2018

7 thuga green giant trees from you all, only two have some green on them. Al planted exactly the same, all getting regular water from our automatic sprinklers. Not real happy, especially when friends asked me what kinda sticks I was trying to grow

Date of experience: June 21, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Dan-
We are very sorry to hear that your thuja's are not thriving. One of our customer care agents has reached out to see if we can get photos to help identify what the issue may be. Once we receive those photos we will be back in contact so we can help get your concerns resolved.

Washington
1 review
0 helpful votes
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I'm disappointed.
June 22, 2018

My "fast growing" tree arrived in a timely manner, but I was disappointed in the tree. It was what I would call bare root; only some bark and loose soil around the roots that broke away as soon as I started to handle it. The small branches and leaves were battered from the trip and they really haven't improved in the 3.5 months since the tree was planted. Maybe by next year it will perk up. We'll see. This is my first time with online plant purchases (smaller plants purchased from another company also disappointing), and I think I'll stay local so I can see what I'm getting.

Date of experience: June 20, 2018
Colorado
1 review
0 helpful votes
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Great Trees
June 17, 2018

Most trees are doing well. About 10-12 have died due to ground condition and not the trees themselves. They have been planted for almost 2 months and show signs of new growth. The trees arrived in great condition and packed very well. I will use this company in the future.

Date of experience: June 15, 2018