FastGrowingTrees.comReviews 26,804

It is sad you the consumer not only have to pay for a guarantee but also shipping charges. Purchased a peach tree for $80.00, which arrived bare root, planted it the leaves fell off, watered it but the tree eventually died. For the $28 fee to warranty the tree they would replace it & shipping cost of $30. Also if it needs to be returned you have to pay that shipping cost also. So it would cost me an additional $58.00 to replace the tree making it a $138.00 small peach tree. Decided not to bother, bought a peach tree from a local nursery, guaranteed for 2 years at no cost, threw in 2 bags of soil. And is very healthy and engineered for your zone. Extremely dissatisfied with this site. Also be very careful especially if you live in FL that your tree is compatible with the growing zone in which you reside.

I bought 4 Japanese Maple trees that were supposed to be 4-6 feet for $300. I also bought insurance. Four trees arrived in one skinny box. These trees were minute, damaged and two were out of their dirt containers. I called the company immediately and was told to take pictures. I took pictures and sent them back. No answer from them fir several days so I again contacted them. They said my pictures were inconclusive. They asked for more pictures. I again took and sent pictures. No word for many days. I contacted them again and they said it looked like the trees had a chance but if I wanted to send them back I could do so at my own expense. I argued that I had purchased the warranty. I asked what the warranty covered. I answer. I contacted them again and was tolld that they would pick them up but charge me a 25% restocking fee. I again pointed out that I paid extra for insurance. After 5. More days I have had no word from them and they have not picked up the plants that are totally dead. What kind of a business is this? Obviously a SCAM.

I bought Azaleas, Rhododendrons, and a Knock-Out rose as my first order. When they arrived, one of the Azaleas had some damage and did not look very good. I blame this on the delivery service, not Fast Growing Trees.

I contacted Fast Growing Trees and a replacement was sent out - had it in three days! This one arrived in perfect condition and was planted with the others.

Every one of these plants is growing beautifully; and, next year, they are going to be beautiful when the blooms come out.

Near the end of May, I ordered two Kousa Dogwoods. They arrived a little bit stressed (by then, our temperatures were already in the 90s), so I put them in the shade and gave them some water. A few days later, planted them and continued to give them water daily. For whatever reason, one of the Kousa Dogwoods did not survive.

I contacted Customer Service to let them know. I spoke with Autumn (who was great!) and she took care of everything for me. Another tree is on the way and I know it will be in excellent condition because they really do have quality merchandise - better than I can find anywhere around here at our local nurseries.

I recommend Fast Growing Trees to anyone looking for trees, shrubs, or whatever you might need for your garden. As far as I am concerned, no one can beat them for quality!

On 12/26/18 I ordered two 4'-5' tall AVOCADO TREES. They arrived on 12/31/18. We planted them immediately and placed them in a 13' x 6' window in our living room. Very shortly after they bloomed. Both plants slowly defoliated and grew new leaves. However, one of them only grew new leaves on the bottom portion of the tree. I noticed the top portion of the trunk was starting to dry out. I contacted Fast Growing Trees to tell them that I purchased to 4'-5' trees and now I have one 2' tree and wanted a replacement.

I was informed I should have purchased the warranty. They would be happy to charge me $40 to then give me a credit for the one tree. I told them I would keep my trees and let everyone know they do not stand behind what they sell.

Buyer Beware! Shop somewhere else!

I bought a 5 in 1 apple tree, planted it same day as it arrived and woke up to see fungus on multiple leaves. After contacting them and informing them of this I was advised to spray fungicide. Not acceptable. After spending $150 + warranty I expected more. Not only do I have to dig the tree out, now I have to proceed in treating the surrounding area.

Call this a 6 in 1 apple tree. Next time just tell your customer you'll throw in the fungus for free so at least they're aware.

Fast Growing Trees Review 06/06/2019
First I purchased two peach trees. When they arrived I immediately called them and ask why they even ever bothered to send the one that looked dead on arrival. Reply, give it a chance, you have insurance. After a chance I called them back and and did the entire send pics, etc and got an Email that said that they would be in contact within 24 hours. Not a word. I think that they mean was NEVER... Then I purchased blueberry bushes which seem to be doing fine, so is the Lilac, wait that wasn't a FGT it was purchased LOCALLY. But the Dogwood tree, not a leaf on it... You should see my neighbors peach trees, they're loaded with blooms. < ALL LOCAL
Here's my thoughts on Fast Growing Trees, BUYERS BEWARE, BUY LOCALLY.

I don't understand all the bad reviews. We have always used Gurney's and Stark Brothers, but they didn't have what we wanted. So we tried this company. They offer a free 30 day guarantee and a $27.99 guarantee that lasts a year. That wasn't bad since we spent over $300 with them. They shipped on Monday and came healthy and great looking this morning (two days later). Couldn't be happier. The only difference I would suggest is that they put the black ice plum in a pot like the other trees instead of just a burlap bag. Besides that, we are overjoyed with the service, the shipping speed and the exceptional quality and health of the trees. The bonfire peaches even already had 3 or 4 peaches on them. Give them a try.

So I ordered a butterfly bush and a tree from here. The bush is doing alright. The tree is dead. Anyways I called them to tell them the tree had no rootball and looked like a bareroot tree stuck in dirt because the soil just fell away when I tried to plant it. It was also infested with centipedes. I mean hundreds of tiny centipedes. They said sorry and sent a replacement didn't say it was going to be different or anything. They said that centipedes like moist soil and they expect buyers to do their own research when I said maybe they should have a warning that plants my contain pests. Wtf does that even mean do our own research? So I got the replacement today it's a 12" stick in a 3 gallon tub. What the actual $#*!?! For the price of this one tree I could've gotten at least two actual trees locally. I will never buy from here again. And that plant I. The background of my so called replacement was $1 from Lowe's. Why did I ever think buying plants online was a good idea?

Have purchased from this company before with no issues. Last fall ordered two mimosas that were foolishly shipped over a holiday and they both wound up staying in a box for a week before they were delivered. Of course by then all leaves were dried up and had fallen off. Planted them anyway (correctly) and one regenerated this spring, one did not. FGT's only offer was to replace the one tree for an additional charge... that's a big no on my part. That's my true test of a business, what is their customer care policy when something goes wrong, in this case their choice of shipping time. Never again, FGT has lost my business permanently.

I purchased a 5 in 1 tree during their Earth Day Sale. If you were to buy a tree during the two day event, you could get a free tree with your purchase. I purchased a tree and during the check out process, their webpage showed automatically included a Chicago Fig tree. When I received my order, only the 5 in 1 was in the box. I left two voice messages and two emails but never received a reply. Their offer appears to be lies. Stay away.

I'm so disappointed that such a diverse selection and good website has staff that have no clue how to package, care for or ship the trees you order. I got two saplings in about a week's time of shipping, both were broker mid trunk. Sent in a very detailed complaint, a week later they sent me replacements for both as an apology. Those arrived today and were damaged even worse than the originals. They cut corners and don't care. I'll never support that kind of approach to gardening and small buisness