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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Thanks for always having a person that physically works at your company answer the phone l, and not an out of country answering service.
I bought 2 indoor plants and 1 tree. The first plant lasted only a few months and the other plant and tree died within a year.
Bought some rainbow eucalyptus and they never recovered. They were in bad shape when they arrived and died soon after planting
I really wanted this to be a great experience, but it wasn't. I bought 5 river birch that died very quickly. I called and then spent more money on a 1 year warranty. Even though they were all ready dead. The other 2 willows I also bought never made it through the winter. Received some in store credit so I ordered some pencil thin trees to seem like I received something. Just an overall regrettable experience.
Side note: I have planted dozens of trees on my acreage with success.
I had five emerald green arborvitae (14 inches tall) planted in May 2018 from one gallon containers. They got planting mix, with plenty of water and sun. They haven't grown one inch! I was advised by a friend that the roots must be growing in, and then they'll grow upwards. BUPKIS! The FGT website stated that they would grow from 14 inches to 4 1/2 feet. There has been ZERO growth.
Last year I bought 8 trees and 3 of them did not make the winter. One was replaced with quite satisfactorily. The other 2 were not - I was told of numerous hoops to jump thru and was unable to do that. I think I know a dead tree - no leaves in spring and summer! Will not purchase anymore trees. I did purchase several bushes and they are all GREAT!
I ordered 4 Black Knight Butterfly Bush's a year or so ago 3 arrived healthy looking and the third looked not so good. Within a week the weaker of the 4 plants rotted and died while the other three flourished. I'm not sure if I would order again but the specimens that did survive are absolutely gorgeous.
Plants have scale - had to throw them out. Very disappointing since they were not cheap.
I purchased lilacs, a cherry tree, and a peach tree listed for my zone and the recommended food and fertilizer and planted them as instructed. The cherry tree and peach tree died after the first winter. Only the lilacs survived. At the time I purchased, I *thought* there was a one year warranty included, but I couldn't find any support of this when the trees died.
Ordered a tree and spent a lot of money for it, it died and they did not send a replacement tree after I contacted them.
I followed all of their directions, None of the trees that I bought lived. One was DOA. They sent a replacement. It died within a month of arrival. I have lots of fruit trees, some are grown from seeds etc, I generally have good results but none of the trees lived long enough to even make new leaves or fruits.
The trees I ordered were fine. They arrived promptly and were in protective packaging. As a newer gradener I am finding the five or more deer that bed down in my grass every night, seem to like to eat anything they can find. If I were to get something again I would put extensive wire around all plants. Frustrating.
I purchased a lemon tree. Since purchasing last spring, it has lost about half of its leaves and not produced any new growth. I have fertilized with citrus tree fertilizer, and paid carful attention to sun and water conditions. It has flowered, and actually produced 2 small fruits, but they have remained the same size (walnut sized) and dark green for the last month. I am doubtful they will ever turn yellow and be edible. It's kind of the lemon tree that isn't dying but also isn't showing much promise.
I purchased Croton Petra in 3 gallon pot for $39.99. Should look good right? Wrong! Plant came in 3 gallon pot which didn't grow in that pot but was taken from 6'' pot(which should be different price, almost double less on site page) and thrown before shipping into a bigger pot. Very stressed, very small plant. I wrote a review but of cause it was not posted because it was not good enough. Just for example I bought from local store same plant( not shipping cost of $16.99 too) for $12.99. So the bottom line:
- not as advertised, don't trust site reviews
- complaints are ignored
- too expensive and on top you have to pay for shipping.
Same thing that everyone else who had this problem says. I bought the Miracle Berry tree and didn't even argue when the advertised price was incorrect and I ended up paying more. I also purchased the recommended soil, etc. The tree bloomed once and died although all my other plants around it were fine. I think I dealt with Pamela and Jennifer - unhelpful and refused to make it right.
Purchased a tree, bought a warranty just in case. Tree arrived, paid a professional tree company to plant tree. Within several months tree died, followed ALL recommendations provided to care for the tree. Reported to company, they are not willing to refund money, just offer an in store credit. What is the point of purchasing a warranty if i cannot get a refund. DO NOT USE THIS COMPANY.
The trees should come in black dirt, not mulch. Out of all the trees I have purchased I have two living
Bought 38 Cyprus trees, and the one year warranty. 7 of them died. Emailed them to get the dead trees warrantied, and they're been dragging their feet, and refuse to send replacement coupon, even though they have said warranty is approved. First sent them email in July, claim to have resent, but its hasn't arrived. Reminds me of checks in the mail game. Warranty is a rip off, don't bother with it.
70-100% death rates green thuragas all dead. Willows 1 of 4 survived. Guess no good for higher altitudes
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.