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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Good job packing and quick to deliver. Fast growing trees will be used in the future.
I received part of my order presently available. The Italian Cyprus were fine. All three of the banana trees were dead within a day of being open.
Ordered Thuga Green Giant trees and received them in just a couple of days. They were packaged very carefully, and the trees were absolutely beautiful. Exceeded my expectations!
FEDEX delivered the trees and we planted them. Need to wait a couple of years to see how they turn out.
My experience with shopping with fast growing trees. Com was excellent. I'm watching my tree grow everyday and I'm a satisfied customer
The trees were great but the packaging could've been better. A couple plants had torn plastic bags around them which is no big deal but I had a plant completely fall apart in the shipping box, with dirt everywhere and roots were bare. I had to clean the dirt up and pack it back into the planter and hopefully the tree survives. But other than that hiccup the trees looked really nice.
I found the website easy to use and navigate. The selection of trees was good. Delivery was FAST and EASY. Nice Job FastGrowingTrees.com!
Came when it was supposed to. Is as described, just don't expect plants, just sticks and about a foot long.
My plants arrived on time, in great shape and ready to plant. They're absolutely gorgeous!
THE TREES ARRIVED BUT WERE LEFT ON OUR FRONT PORCH FOR THE DAY IN THE SUN AND THE LEAVES ARE ALL BLACK AND WILTED, WE ARE WAITING TO SEE IF THEY WILL RECOVER!
We're going to reach out privately and get some photos of your plants. We're so sorry that the carrier left them in the sun!
I ordered two trees and one has a sturdy and well established trunk and branch presentation. The second tree was very small for a 3-4 ft tree. It had 3 very thin and sparse branches, two of them broken. I was very disappointed. I was advised to wait for a month and see if this tree will have an established growth pattern. If it doses not, I was advised that it would be replaced by the folks at Fast growing Trees.com.
It looks like we have the order notated about this. Please keep us posted on how it does and we'll be happy to help!
Easy ordering, good buying experience, tree arrived much sooner than I expected. Thanks Gina!
The Crape Myrtles are starting to branch out after planting. From sales to delivery all went great. I'd order again if needed from this company.
I ordered 8 crepe myrtle trees 2-3 foot height and within a week they all show signs of growth. We are very pleased. Initial shipment missed 3 of the 8 root rocket fertilizer and customer service promptly shipped them out. One of the best remote plant shopping experiences I've had and I will continue to return to this vendor for our landscaping needs. Happy to recommend this online shop to anyone that asks.
I only received the tree, which may die in shock. And I did not receive any of the other 3 items on my order.
We do apologize that some items are missing from your order! We have reached out to you and we'll get you these missing items!
My tree arrived quickly and in excellent condition. It's been planted one week, has numerous buds of green and I look forward to seeing if there are blooms this year. I'm very pleased with the quality and size of my hydrangea.
No estimated order delivery date provided and it took a little longer than expected, but my order was received in good condition.
We are so happy to hear that your order arrived in great condition! We do apologize that you didn't receive the tracking information when the order shipped. You're always welcome to give us a call with questions or concerns!
I ordered three plants on the same day. It's the first time i received my plants in a poor condition. I am still hoping one of them survives. All three plants arrived together in a small box, where they were all smooched together and the leaves on one of the plants barely had any left. I am very disappointed because that particular plant was expensive. At this time my Barbados cherry tree has barely any leaves, I am watching the plant however, it doesn't look happy at all.
We are so sorry to hear this! We have reached out privately to help!
I ordered 2 of the basjoos. They arrived quickly and looked great considering their travel. Thinking of ordering more if I have the space.
Great buying experience however shipping was delayed several times. Tree arrived upside down but was luckily packaged properly and not damaged. Hopefully this tree provides fruit for years to come!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.
We're so sorry that your banana trees didn't travel well! We have reached out privately with some information on how to make a claim!