FastGrowingTrees.com
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FastGrowingTrees.comReviews 26,824

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,894
shipping
245
quality
12,369
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Texas
1 review
0 helpful votes
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Cherry tree
March 22, 2020

Good job packing and quick to deliver. Fast growing trees will be used in the future.

Date of experience: March 22, 2020
Georgia
1 review
0 helpful votes
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Part alive, part dead
March 24, 2020

I received part of my order presently available. The Italian Cyprus were fine. All three of the banana trees were dead within a day of being open.

Date of experience: March 21, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your banana trees didn't travel well! We have reached out privately with some information on how to make a claim!

Georgia
1 review
0 helpful votes
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Beautiful
March 20, 2020

Ordered Thuga Green Giant trees and received them in just a couple of days. They were packaged very carefully, and the trees were absolutely beautiful. Exceeded my expectations!

Date of experience: March 20, 2020
Nevada
1 review
0 helpful votes
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FEDEX delivered the trees and we planted them. Need to wait a couple of years to see how they turn out.

Date of experience: March 20, 2020
Virginia
1 review
0 helpful votes
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Tonto crape myrtles
March 20, 2020

My experience with shopping with fast growing trees. Com was excellent. I'm watching my tree grow everyday and I'm a satisfied customer

Date of experience: March 20, 2020
New Jersey
1 review
1 helpful vote
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Trees were awesome!
March 19, 2020

The trees were great but the packaging could've been better. A couple plants had torn plastic bags around them which is no big deal but I had a plant completely fall apart in the shipping box, with dirt everywhere and roots were bare. I had to clean the dirt up and pack it back into the planter and hopefully the tree survives. But other than that hiccup the trees looked really nice.

Date of experience: March 19, 2020
Oregon
1 review
0 helpful votes
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Good Selection and Fast Delivery
March 19, 2020

I found the website easy to use and navigate. The selection of trees was good. Delivery was FAST and EASY. Nice Job FastGrowingTrees.com!

Date of experience: March 19, 2020
Nebraska
1 review
0 helpful votes
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Sticks sticks and more sticks
March 18, 2020

Came when it was supposed to. Is as described, just don't expect plants, just sticks and about a foot long.

Date of experience: March 18, 2020
Maryland
1 review
0 helpful votes
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My plants arrived on time, in great shape and ready to plant. They're absolutely gorgeous!

Date of experience: March 18, 2020
California
1 review
0 helpful votes
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Trees
March 18, 2020

THE TREES ARRIVED BUT WERE LEFT ON OUR FRONT PORCH FOR THE DAY IN THE SUN AND THE LEAVES ARE ALL BLACK AND WILTED, WE ARE WAITING TO SEE IF THEY WILL RECOVER!

Date of experience: March 17, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're going to reach out privately and get some photos of your plants. We're so sorry that the carrier left them in the sun!

Florida
1 review
2 helpful votes
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I ordered two trees and one has a sturdy and well established trunk and branch presentation. The second tree was very small for a 3-4 ft tree. It had 3 very thin and sparse branches, two of them broken. I was very disappointed. I was advised to wait for a month and see if this tree will have an established growth pattern. If it doses not, I was advised that it would be replaced by the folks at Fast growing Trees.com.

Date of experience: March 17, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like we have the order notated about this. Please keep us posted on how it does and we'll be happy to help!

North Carolina
3 reviews
0 helpful votes
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Very nice looking tree!
March 17, 2020

Easy ordering, good buying experience, tree arrived much sooner than I expected. Thanks Gina!

Date of experience: March 17, 2020
Colorado
1 review
0 helpful votes
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Top Notch Trees and delivery.
March 17, 2020

The Crape Myrtles are starting to branch out after planting. From sales to delivery all went great. I'd order again if needed from this company.

Date of experience: March 17, 2020
Florida
1 review
5 helpful votes
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Great little trees
March 17, 2020

I ordered 8 crepe myrtle trees 2-3 foot height and within a week they all show signs of growth. We are very pleased. Initial shipment missed 3 of the 8 root rocket fertilizer and customer service promptly shipped them out. One of the best remote plant shopping experiences I've had and I will continue to return to this vendor for our landscaping needs. Happy to recommend this online shop to anyone that asks.

Date of experience: March 17, 2020
California
1 review
0 helpful votes
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Hacked Order
March 18, 2020

I only received the tree, which may die in shock. And I did not receive any of the other 3 items on my order.

Date of experience: March 17, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We do apologize that some items are missing from your order! We have reached out to you and we'll get you these missing items!

Nebraska
1 review
0 helpful votes
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Healthy Hydrangea
March 17, 2020

My tree arrived quickly and in excellent condition. It's been planted one week, has numerous buds of green and I look forward to seeing if there are blooms this year. I'm very pleased with the quality and size of my hydrangea.

Date of experience: March 17, 2020
Nevada
1 review
0 helpful votes
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Shipping and delivery
March 18, 2020

No estimated order delivery date provided and it took a little longer than expected, but my order was received in good condition.

Date of experience: March 16, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so happy to hear that your order arrived in great condition! We do apologize that you didn't receive the tracking information when the order shipped. You're always welcome to give us a call with questions or concerns!

New Jersey
2 reviews
2 helpful votes
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Smooched upon arrival
March 18, 2020

I ordered three plants on the same day. It's the first time i received my plants in a poor condition. I am still hoping one of them survives. All three plants arrived together in a small box, where they were all smooched together and the leaves on one of the plants barely had any left. I am very disappointed because that particular plant was expensive. At this time my Barbados cherry tree has barely any leaves, I am watching the plant however, it doesn't look happy at all.

Date of experience: March 16, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this! We have reached out privately to help!

Tennessee
1 review
0 helpful votes
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Musa Basjoo
March 16, 2020

I ordered 2 of the basjoos. They arrived quickly and looked great considering their travel. Thinking of ordering more if I have the space.

Date of experience: March 16, 2020
California
1 review
0 helpful votes
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Good Looking Tree!
March 16, 2020

Great buying experience however shipping was delayed several times. Tree arrived upside down but was luckily packaged properly and not damaged. Hopefully this tree provides fruit for years to come!

Date of experience: March 16, 2020